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Bedford Swan Hotel & Thermal Spa

4.0 star property

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Photo gallery for Bedford Swan Hotel & Thermal Spa

Spa
Bar (on property)
Café
Reception
Property grounds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Parking available

Explore the area

View in a map
The Embankment, Bedford, England, MK40 1RW
  • Place, The Higgins Bedford
    ‪1 min walk‬
  • Place, Bedford Park
    ‪17 min walk‬
  • Place, Priory Country Park
    ‪4 min drive‬
  • Airport, London (LTN-Luton)
    ‪50 min drive‬

Room options

View all photos for Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Double Room, 1 King Bed, Non Smoking

Deluxe Double Room, 1 King Bed, Non Smoking

Deluxe Double Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room, 1 Single Bed, Non Smoking

Classic Single Room, 1 Single Bed, Non Smoking

Classic Single Room, 1 Single Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room, 1 Double Bed, Non Smoking

Classic Double Room, 1 Double Bed, Non Smoking

Classic Double Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(29 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed, Non Smoking

Deluxe Double Room, 1 King Bed with Sofa bed, Non Smoking

Deluxe Double Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room with Sofa

In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room with Sofa

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Double Room

In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Junior Suite

In-room safe, individually decorated, individually furnished, desk

Junior Suite

  • Sleeps 2
  • Free Wi-Fi

Classic Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Classic King Room

In-room safe, individually decorated, individually furnished, desk

Classic King Room

  • Sleeps 2
  • Free Wi-Fi

Classic Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Classic Twin Room

In-room safe, individually decorated, individually furnished, desk

Classic Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Classic Accessible Room With Wet Room

In-room safe, individually decorated, individually furnished, desk

Classic Accessible Room With Wet Room

  • Sleeps 2
  • Free Wi-Fi

Superior Double Room

  • Sleeps 2
  • Free Wi-Fi

Executive Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Classic Double King Bed, No Smoking

Classic Double King Bed, No Smoking

Classic Double King Bed, No Smoking

8.8 out of 10
Excellent
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds, Non Smoking

Classic Twin Room, 2 Single Beds, Non Smoking

Classic Twin Room, 2 Single Beds, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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About this property

Bedford Swan Hotel & Thermal Spa

A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, spa services, and conference space. Housekeeping is available once per stay.
Bedford Swan Hotel & Thermal Spa offers 113 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 43-inch Smart televisions come with digital channels.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Guests can pamper themselves by indulging in the onsite spa services.
Our customers tell us they can't get enough of Bedford Swan Hotel & Thermal Spa's great location. During your stay, you're just a quick walk from St. Paul's Church. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi in some public areas
  • Enjoy a bite to eat at Pen & Cob (Sun until 5pm), a brasserie that serves British cuisine
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, meeting rooms, and conference space
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from St. Paul's Church and 15 minutes by foot from Bedford Park
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 3229 square feet (300 square meters) and includes conference space. Spa services, a terrace, and express check-in are also featured at the business-friendly Bedford Swan Hotel & Thermal Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Bedford hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Pen & Cob (Sun until 5pm) - This brasserie specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Pen & Cob - This bar serves light fare only. Open daily.
Anna's Tearoom - Onsite theme restaurant. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (GBP 5 per night)
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Anna's Tearoom
  • Pen & Cob
  • Pen & Cob (Sun until 5pm)

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Wedding services

Business services

  • 3,229 square feet of conference space
  • Meeting rooms

Outdoors

  • On a river
  • Outdoor furniture
  • Terrace

Spa

  • Spa services

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1794
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
An access fee of GBP 20 per person, per hour is charged to access the Thermal spa. Reservations are required; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Self parking fee: GBP 5 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Bedford Hotel Swan
Bedford Swan
Bedford Swan Hotel
Hotel Swan Bedford
Swan Bedford
Swan Bedford Hotel
Swan Hotel Bedford

Bedford Swan Hotel & Thermal Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 532 out of 1000 reviews
Rating 8 - Good. 286 out of 1000 reviews
Rating 6 - Okay. 102 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Very nice
Stayed 1 night in Feb 2026

10/10 Excellent

Ebeneeze

Stayed 2 nights in Jan 2026

2/10 Terrible

kiyomi

Disliked: Staff & service
We wanted to go to an exercise class in the morning and so needed an extra 30 minutes to check out, but they wouldn’t allow it. I don’t like these mean hotels that have no flexibility.
Stayed 1 night in Jan 2026

8/10 Good

Sharon

Business traveller
Liked: Cleanliness, staff & service, amenities
room clean, young man on reception was helpful as was the young lady. Staff in the lounge were also helpful, although service was a little slow - perhaps it was a busy time around 2.00pm.
Stayed 1 night in Jan 2026

8/10 Good

Joe

Travelled with group
Liked: Cleanliness, staff & service, amenities
The reception staff, were always very helpful and accommodating - nothing was ever a problem. The service from the staff in the restaurant at breakfast was excellent too.
Stayed 1 night in Jan 2026

6/10 Okay

Alan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was very cold, aircon/heater impossible to understand. Wall had something splashed over it. Bed was lumpy and not very comfortable. Could not get around the posts in the car park(which had scratches from previous cars) had to reverse 20 yds (against the flow to get out. Phone in room had a bright screen that lit the room up at night and there was a constant gurgling noise for most of the night.
Stayed 1 night in Jan 2026

8/10 Good

Arcangelo

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very good for dinner and breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room spotless & smart decor. Friendly & welcoming receptionist
Stayed 1 night in Dec 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel design and architecture brings on the old world charm in a good way. We liked the vibe of the hotel and the friendly staff who were always helpful. We would stay again!
Stayed 3 nights in Dec 2025

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3rd stay here. Enjoyed a Christmas break this time. Excellent.
Stayed 3 nights in Dec 2025

8/10 Good

Gillian

Liked: Cleanliness, property conditions & facilities, room comfort
Stay overall was good On third floor was hot in our room We found very poor sign posting to stairs that actually went right down and you could get out of the stairwell! Lift was always busy and very slow!
Stayed 2 nights in Dec 2025

6/10 Okay

Paul

Had to move rooms three time as we could not sleep because of the noise from generators behind the rooms. Plus two dogs having a barking contest either side of the third room.very disappointed with this and did not have a proper sleep.
Stayed 2 nights in Dec 2025

6/10 Okay

Neil

Stayed 1 night in Dec 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was peaceful, staff was excellent prompt and informative at check in, check in was fast.
Photo taken on front lobby.
Stayed 2 nights in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recently refurbished. Lovely rooms. Great spa facilities
Stayed 1 night in Dec 2025

8/10 Good

Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities
Lovely hotel, clean, staff great
Stayed 2 nights in Dec 2025

4/10 Poor

Seamus

Travelled with family
Disliked: Cleanliness, amenities
The room was dated. Barely any toilet roll. Didn’t know we had to book the spa so couldn’t get in. Extremely busy and couldn’t get a drink at the bar as restaurant was overly full. Breakfast - coffee awful, not all items available on the hot buffet. Would definitely not recommend paying for breakfast at all
Stayed 1 night in Dec 2025

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely old hotel with a horrible modern bar/brasserie where you can’t get a pint of proper beer. Room was ok
Stayed 1 night in Dec 2025

4/10 Poor

Hannah

Stayed 2 nights in Dec 2025

8/10 Good

NIGEL

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was clean however 1 of the chairs was badly stained, I reported this to reception who had it changed whilst I was out.
Stayed 2 nights in Dec 2025

6/10 Okay

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities
The room needed some attention for the hotel rate, although was comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

ALISON

Travelled with group
Liked: Cleanliness, staff & service, amenities
All ok thank you
Stayed 1 night in Dec 2025

8/10 Good

SEEMA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quick check in, lovely room and bathroom. Breakfast was great enjoyed our stay but would have preferred a firmer mattress and sounds of doors closing can be heard along with creaky floorboards but this is down to it being an old building. The hotel is beautifully decorated for Christmas and I would definitely return.
Stayed 1 night in Dec 2025

10/10 Excellent

Jack

Stayed 4 nights in Dec 2025

10/10 Excellent

Linda

Stayed 2 nights in Dec 2025

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