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4.2 out of 5

"I loved the hotel and the receptionist was lonely " More

By a verified traveller on Tue 08 Feb 2022

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Classic Double Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€61* Per night/room 14 Apr - 15 Apr

Classic Double King Bed, No Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Twin Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Bedford Swan Hotel & Thermal Spa. During your stay, you're just a quick walk from St. Paul's Church. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.

  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at Pen & Cob (Sun until 5pm), a brasserie that serves British cuisine
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Amenities include a front desk safe, meeting rooms and conference space
  • Guests speak favourably about the helpful staff and the location
  • Steps from St. Paul's Church and a 3-minute drive from Bedford Park
  • Cats and dogs welcome for a fee (restrictions apply)

Bedford Swan Hotel & Thermal Spa ratings based on 12 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Bedford Swan Hotel & Thermal Spa

Everyone (7) Couples (3)
5 out of 5
I loved the hotel and the receptionist was lonely

Posted by , from Ledbury on 8 Feb 2022

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4 out of 5
Reception area captures the history of the building

Posted by on 14 Oct 2019

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3 out of 5
Hotel in good position opposite river. However it has lost its character that it had in abundance from a visit approx. 20 years ago. This is due to internal modernisation which is too stark and noisy. Car parking which you have to pay for is also haphazard comprising 3 areas. You may also get blocked in by a delivery lorry as we did on one occasion. Main meal in brassiere (no longer a restaurant) was over priced, over cooked & warm not hot. Dessert was good though. Drinks are dear (but it is a hotel). 3 star in my opinion not 4 star.

Posted by , from Kent on 18 Aug 2019

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4 out of 5
The room had a lovely view of the river The only drawback is that the rooms are in need of refurbishment.

Posted by on 1 Aug 2019

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5 out of 5
Rooms were in the same style as premier or travelodge, clean. Hotel has a spa and a new restaurant.

Posted by on 19 Mar 2019

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5 out of 5

Posted by on 14 Jan 2019

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4 out of 5

Posted by on 17 Dec 2018

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4 out of 5

Nice hotel in Bedford very civilized

The staff at the front desk were very helpful , The hotel is a very nice place to stay . It is close walk to shopping and a shirt can ride from the train station

Posted by on 22 May 2018

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Comment from Hotel Management

30 May 2018 by Kieren

Thank you for the nice review we are really lucky to be in such a lovely building nearly 225 years old with such lovely views! I am pleased to see the team looked after you during your stay. We look forward to welcoming to you to The Swan Bedford soon!

4 out of 5
Pros: Good staff - friendly and efficient, speacial to Charlotte working in the bar on the evening I stayed
Cons: Internet connection failed
Nice hotel, friendly staff, internet broke however efficient staff pointed out I could connect to the Radisson wifi from the corner of the bar area

Posted by on 16 Nov 2017

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Comment from Hotel Management

25 Nov 2017 by David

Hello, and thank you for your feedback. We are happy to hear that Charlotte was of help to you.

4 out of 5

Good Hotel in the City Centre

It is a very good hotel, very centrally located. Enjoyed the afternoon tea and walk along the river. Overall good place to stay.

Posted by on 18 Aug 2017

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About the Bedford Swan Hotel & Thermal Spa.

Location The Embankment, Bedford, England MK40 1RW

Property Features

Bedford Swan Hotel & Thermal Spa offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3229 square feet (300 square metres) and includes conference space. Spa services, a terrace, and express check-in are also featured at the business-friendly Bedford Swan Hotel & Thermal Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Bedford hotel is smoke free.

  • 1 building
  • 113 guestrooms or units
  • 3 levels
  • Conference rooms
  • 3229 sq ft of conference space
  • 300 sq. m of conference space
  • Built in 1794
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Bedford St Johns Station (0.9 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Bedford Swan Hotel & Thermal Spa offers 113 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided once per stay.

  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Housekeeping (once per stay)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.

Pen & Cob (Sun until 5pm) – This brasserie specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Pen & Cob – This bar only serves light fare. Open daily.

Anna's Tearoom – On-site theme restaurant. Reservations are required. Open daily.

Room service (during limited hours) is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Thermal Spa (from £20 per person). The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 16

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.

Pet Policy

  • Pets: GBP 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10 for adults and from GBP 10 for children
  • Self-parking fee: GBP 5 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bedford Hotel Swan
  • Bedford Swan
  • Bedford Swan Hotel
  • Hotel Swan Bedford
  • Swan Bedford
  • Swan Bedford Hotel
  • Swan Hotel Bedford

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.