8/10 Good
Danielle
Travelled with partner
19 May 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looks great and the amenities are all very good. A nice sized room, comfy bed, modern bathroom, kettle in the room. I attended a work conference which went really well, the event room was perfect and used again in the evening for the party. Staff are attentive, friendly & professional.
However, the hotel is hugely let down by the restaurant. Whilst the waiting staff are great, the food really is not! The evening before the event, my husband and I ordered a starter and main for our meal and both were brought to the table at the same time. We sent the main meal back as we wanted to eat our starter first and didn't want the main to get cold. We ordered cheese fondue for the starter but it was not a fondue. Instead it was a baked camembert style cheese which had been left too long to bring to the table so it was cold, we had to use a knife to get the cheese out. We also had to return this and ask for it to be cooked properly so it was runny for our bread and meats to be dipped into. When it was brought back, it felt as though it had been microwaved, it was warmer and we could dip for a short while but it went cold again quickly. This should not be advertised as a fondue, it was nothing like a fondue, no flame to keep the cheese warm. Our main meal was just pizza with onion rings which was okay.
Breakfast on the Saturday was not great but better on the Sunday.
I would return if I was in the area but I would not choose to eat here.
Danielle
Stayed 2 nights in May 2025