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Hilton Garden Inn Bristol City Centre

4.0 star property

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Photo gallery for Hilton Garden Inn Bristol City Centre

Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Exterior
Deluxe Room, 1 King Bed
Breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Temple Way, Bristol, England, BS1 6BF
  • Place, Cabot Circus Shopping Centre
    ‪9 min walk‬
  • Place, Queen Square
    ‪11 min walk‬
  • Place, University of Bristol
    ‪14 min walk‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

8.6 out of 10
Excellent
(39 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(13 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

8.8 out of 10
Excellent
(18 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Queen Room

  • Sleeps 2

View all photos for Accessible Queen Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Accessible Queen Room

  • Sleeps 2

View all photos for Queen Room With Park View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Queen Room With Park View

  • Sleeps 2

View all photos for Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Twin Room

  • Sleeps 2

View all photos for Twin Room With Park View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Twin Room With Park View

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (View)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Room

  • Sleeps 2

View all photos for Standard King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard King Room

  • Sleeps 2

View all photos for King Room With Park View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Room With Park View

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

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About this property

Hilton Garden Inn Bristol City Centre

Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Hilton Garden Inn Bristol City Centre offers 171 accommodations with laptop-compatible safes and designer toiletries. 42-inch plasma televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Bristol hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Bristol City Centre. During your stay, you're just a quick walk from Old Market. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy international cuisine while dining at Recess
  • Buffet breakfast served weekdays for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, convenience store, and a computer
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of Cabot Circus Shopping Centre and Queen Square
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Hilton Garden Inn Bristol City Centre. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Bristol hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Recess - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 22 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Recess

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (80 centimetre high)
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV with premium digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 5.95 for children
  • Uncovered self parking fee: GBP 22.00 per night
  • Late check-out fee: GBP 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Bristol City Centre
Hilton Garden Inn Hotel Bristol City Centre
Hilton Garden Inn Bristol City Centre Hotel
City Hotel Bristol
Bristol City Hotel
Hilton Bristol City Bristol
Hilton Garden Inn Bristol City Centre Hotel
Hilton Garden Inn Bristol City Centre Bristol
Hilton Garden Inn Bristol City Centre Hotel Bristol

Hilton Garden Inn Bristol City Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 533 out of 1001 reviews
Rating 8 - Good. 318 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Brent, Exeter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Alaska

Rooms were beautiful, so clean and great lighting, really good location and overall brilliant stay!
Stayed 1 night in Dec 2025

10/10 Excellent

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room
Stayed 2 nights in Dec 2025

8/10 Good

Joanne

Disliked: Room comfort
Breakfast area was poorly laid out. Seating was too close together, the bread was placed beyond the main section (which was cramped), and past the queue of people coming in. Food choices weren’t made obvious and items weren’t refreshed. We also had to wipe down our own crummy seat and get our own cutlery. The bed was very comfortable and had an iron and hair dryer. At 3am in the morning, I went reception to ask for water as on check in, I could see other guests being given bottled water. I was told I could purchase this as the water was only for Hilton members. I found this quite disappointing as I wasn’t asking for much. Location was 10mins from city centre which was convenient. Parking on arrival was not straightforward as most of the charging stations were out of order.
Stayed 1 night in Dec 2025

10/10 Excellent

Tifeoluwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Lorna

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was super clean, check in and out was quick and easy. Parking on site and great breakfast!
Stayed 1 night in Dec 2025

6/10 Okay

Paul

Stayed 1 night in Dec 2025

8/10 Good

Simon

Stayed 1 night in Dec 2025

8/10 Good

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Neil

Stayed 2 nights in Dec 2025

10/10 Excellent

Susan

Stayed 2 nights in Dec 2025

6/10 Okay

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and well fitted out. Staff were friendly and helpful. Shower has huge temperature fluctuations from luke warm to scolding hot, without changing the position. HGI used to have one of the best breakfasts in Bristol, but the changes have made it one of the weakest. Coffee used to be brought to the table, 2 or 3 cups in a pot. Now there are queues to get average coffee from the machine. The pastries have dropped in quality and they have got rid of the waffle maker, which used to be a real selling point.
Stayed 1 night in Dec 2025

10/10 Excellent

Jake

Stayed 1 night in Dec 2025

4/10 Poor

Daniel

Business traveller
Liked: Staff & service
Carpet was dirty , tv didn’t work , phone in the room didn’t work and wasn’t plugged in .
Stayed 1 night in Dec 2025

2/10 Terrible

Barry

Travelled with partner
Disliked: Cleanliness, amenities
We were extremely disappointed with our stay in the Hilton Garden Inn Bristol City Centre Hotel for two nights 5 - 7 December. The hotel does not at all live up to its 4 star rating and is overpriced. It is probably the worst hotel we have stayed in for many years. There was no drinking water in the room. When we raised this at reception, we were told you needed to be a Hilton Honour member to receive it! Even a basic b&b provides water in the room as standard and we need this to take medication! The breakfast was a very poor quality buffet, the dinner menu was very limited and was such poor quality, drinks from the bar over-priced, £15 for a glass of Malbec!! There were not even biscuits provided with the tea making facilities in the room. The car parking facility was extortionate at £20/day. Even umbrellas which were provided by the hotel were rented at £2 for 48 hours!! It's a money-making operation. The service was indifferent and most of the staff were extremely young and inexperienced. Our room was not made up for the second night........ the beds had not been made and the wash basin in the shower room not cleaned. The overall experience was as if we were staying in a much cheaper 2 star hotel not a 4 star hotel. This hotel does a dis-service to the international Hilton brand name. Avoid like the plague!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Dec 2025

10/10 Excellent

terry

Liked: Cleanliness, staff & service, amenities
Suburb location
Stayed 1 night in Nov 2025

10/10 Excellent

Colin

Business traveller
Good food
Stayed 2 nights in Dec 2025

10/10 Excellent

Andrew

Stayed 2 nights in Nov 2025

10/10 Excellent

Farhad

Stayed 1 night in Dec 2025

8/10 Good

alex

Business traveller
Liked: Amenities
Stayed 1 night in Nov 2025

4/10 Poor

Alan

Liked: Cleanliness, staff & service
Room: heating not working, adjoining fire door slammed shut noisily when used through the night interrupting sleep, cheap shower hose means the shower head can only point at the shower wall and cannot be used properly
Stayed 1 night in Nov 2025

8/10 Good

Roy

Liked: Cleanliness, staff & service
Staff were good
Stayed 1 night in Nov 2025

6/10 Okay

TAM

Liked: Cleanliness, staff & service
Room badly designed, bed too big for room, no hooks or other hanging near to door, bathroom cramped, ie had to close door to reach the loo, no bin near tea making for used stuff, not enough tea and coffee packs. Poor lighting, nothing good anywhere for reading. No easy chair with reading light. TV dim. Good points, airy open stairway, key card worked, bed large but comfortable, heating ok, but unable to change despite thermostat.
Stayed 1 night in Nov 2025

10/10 Excellent

Adam

Stayed 1 night in Nov 2025

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