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Holiday Inn Express Bristol City Centre by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Bristol City Centre by IHG

Property amenity
Restaurant
Exterior
Property amenity
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
South End, Temple Gate House, Bristol, England, BS1 6PL
  • Place, Cabot Circus Shopping Centre
    ‪12 min walk‬
  • Place, Bristol Hippodrome Theatre
    ‪14 min walk‬
  • Place, O2 Academy
    ‪17 min walk‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.4 out of 10
Very good
(64 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Standard Room, 2 Single Beds (with Free Hot Breakfast)

Standard Room, 2 Single Beds (with Free Hot Breakfast)

8.8 out of 10
Excellent
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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  • Free Wi-Fi
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The price is €57
includes taxes & fees
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About this property

Holiday Inn Express Bristol City Centre by IHG

This smoke-free hotel features a bar/lounge, a snack bar/deli, and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a 24-hour front desk, and a TV in a common area are onsite.
Holiday Inn Express Bristol City Centre by IHG offers 96 air-conditioned accommodations with hair dryers and irons/ironing boards. A pillow menu is available. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. This Bristol hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they enjoy the free breakfast at Holiday Inn Express Bristol City Centre by IHG. During your stay, you're just a quick walk from St. Mary Redcliffe Church. Enjoy features like free WiFi in public areas, plus a bar and self parking (surcharge).
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self parking available for a fee
  • Amenities include a front-desk safe, an elevator, and a vending machine
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Cabot Circus Shopping Centre and Bristol Hippodrome Theatre
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Holiday Inn Express Bristol City Centre by IHG also features a vending machine, coffee/tea in a common area, and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Bristol hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 13 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 13 per night
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bristol City Centre Holiday Inn Express
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Holiday Inn Express Bristol City Centre by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 438 out of 1003 reviews
Rating 8 - Good. 402 out of 1003 reviews
Rating 6 - Okay. 99 out of 1003 reviews
Rating 4 - Poor. 41 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Catharine Rosa

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
Room cleanliness fine, bathroom sink almost didn't drain, drip after using shower, large bath towel but such a strong smell of vinegar I used a hand towel. Faulty air-conditioning unit made awful noise all night. I arrived late and assumed it was pipes (as I didn't turn the unit on) - so didn't rectify til the morning. Staff all lovely, exactly the location I needed and decent breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
VERY CLEAN AND STAFF EXCELLENT
Stayed 8 nights in Nov 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities
Pleasant room, clean, comfortable and functional. Tea making facilities, toiletries, but no fridge. Great location: close to Temple Meads station but walkable to city centre amenities. All rates include the breakfast hot and cold buffet.
Stayed 2 nights in Nov 2025

4/10 Poor

Colin

Liked: Staff & service
Disliked: Cleanliness
I was in room 5 carpet and bathroom needs better cleaning room 107 next to mine must have been deaf as talking very loud and to top it off woken up at 5am with again talking loud and banging about then shower went on then at 6.25 banged the door and left couldn't go back to sleep and emergency light shining in the room not happy
Stayed 1 night in Nov 2025

8/10 Good

Jacqueline

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 3 nights in Nov 2025

10/10 Excellent

Iain

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, room and friendly saff
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities
All very convenient
Stayed 1 night in Nov 2025

10/10 Excellent

Zena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Zena

Liked: Cleanliness, staff & service, amenities
Great central location very close to Temple Meads Station. Staff were very friendly and welcoming and the room was very spacious with a really comfy bed
Stayed 1 night in Oct 2025

8/10 Good

Debbie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everywhere was clean and well maintained. But the lift door on the ground floor for some reason has been badly painted silver, just very random when everywhere else is ok
Stayed 1 night in Oct 2025

2/10 Terrible

Hazel

Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointed by the overall cleanliness of the hotel. Reported a dirty sink the first day and requested housekeeping services and they never turned up. I Ended up cleaning the bathroom myself. Dirty cloths were also left in the bedroom on day two. Reported this to front of house staff and was advised to send an email to the team which I did. I got a generic response back and the email was sign by [insert name here]. That’s how generic the response was’, they didn’t even have the respect to change the name at the bottom of the email. No really acknowledgement of my concerns and resolution of the issues flagged. I would advise to stay somewhere else. The only perk is the proximity to the train station. Have stayed here before this trip but don’t think I will return again.
Stayed 3 nights in Oct 2025

8/10 Good

Mike

Stayed 1 night in Oct 2025

8/10 Good

simon

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Fiona

Stayed 1 night in Oct 2025

6/10 Okay

Jeffrey

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Didn’t eat it as orange juice was extremely poor quality
Stayed 1 night in Oct 2025

10/10 Excellent

Moira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've stayed at the hotel before and pleased with everything so decided, as I was back for a family gettogether, to stay at the hotel again. Handy for train and airport bus. The room, both times, both times comfortable and clean. I would have liked to have had a safe in the room to store passport and other things. My son and his wife stayed at the hotel with me on our previous visit to Bristol and were very satisfied with everything.
Stayed 4 nights in Oct 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good apart from the croissant on Friday
Stayed 2 nights in Oct 2025

8/10 Good

Claudia

Stayed 1 night in Oct 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very good and the room was clean with a
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Stayed 1 night in Oct 2025

10/10 Excellent

Hilary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location perfect for onward travel. Staff very efficient & helpful.
Stayed 4 nights in Oct 2025

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy and comfortable with friendly staff and good facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Carole

Travelled with group
Liked: Cleanliness, amenities
Staff wonderful..breakfast good..location central
Stayed 2 nights in Oct 2025

10/10 Excellent

SHIJIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient.
Stayed 1 night in Oct 2025

10/10 Excellent

Graham

Stayed 1 night in Oct 2025

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