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The Oaks Hotel

3.5 star property

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Photo gallery for The Oaks Hotel

Exterior
Bar (on property)
Exterior
Exterior
Standard Twin Room, 2 Single Beds

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Hot tub
  • Bar
  • Room service

Explore the area

View in a map
Colne Road Reedley, Burnley, England, BB102LF
  • Place, Queen Street Mill Textile Museum
    ‪4 min drive‬
  • Place, The Woodland Spa
    ‪5 min drive‬
  • Place, Turf Moor
    ‪5 min drive‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪57 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.6 out of 10
Good
(23 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Family Room with Bunk Beds

Standard Family Room with Bunk Beds

Standard Family Room with Bunk Beds

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

7.4 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Family Room

Standard Family Room

Standard Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Standard Plus Double Room

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Plus Double Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Plus Family Room

Standard Plus Family Room

Standard Plus Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Plus Double Room with View

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Plus Double Room with View

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Plus Family Room with View

Standard Plus Family Room with View

Standard Plus Family Room with View

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 1 Double Bed and 1 Twin Sofa Bed

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Exterior
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About this property

The Oaks Hotel

Hotel in Burnley with a fitness center and a steam room
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite.
The Oaks Hotel offers 50 accommodations with hair dryers and irons/ironing boards. This Burnley hotel provides complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.
Our customers tell us they can't get enough of the helpful staff at The Oaks Hotel. During your stay, you'll be close to The Woodland Spa. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served weekends for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym and a steam room
  • Just a 4-minute drive from Queen Street Mill Textile Museum and a few minutes from Inside Spa
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of The Oaks Hotel, you'll find an indoor pool, a hot tub, a steam room, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A terrace, a vending machine, and a garden are also featured at the business-friendly The Oaks Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Burnley hotel.

For a fee, guests can enjoy English breakfast on weekends from 8:00 AM and 10:00 AM.
Quills Restaurant - This brasserie serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Weekend English breakfast available 8:00 AM to 10:00 AM for a fee: GBP 12 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Quills Restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: GBP 25.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Pool fee: GBP 5.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 12 for adults and GBP 7.50 for children
  • Pet fee: GBP 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Oaks Hotel & Leisure Club
Best Western Oaks Hotel & Leisure Club Burnley
Best Western Oaks Leisure Club
Best Western Oaks Leisure Club Burnley
Hotel Leisure Club
Best Western Oaks Hotel
Best Western Burnley North Oaks
Best Western Oaks
Best Western Oaks Hotel Leisure Club
The Oaks Hotel Hotel
The Oaks Hotel Burnley
The Oaks Hotel Hotel Burnley
Best Western Burnley North Oaks Hotel

Reviews

The Oaks Hotel Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 258 out of 818 reviews
Rating 8 - Good. 273 out of 818 reviews
Rating 6 - Okay. 148 out of 818 reviews
Rating 4 - Poor. 83 out of 818 reviews
Rating 2 - Terrible. 56 out of 818 reviews

Reviews

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

shocking

Look at the cleanliness reviews before, this hotel Where do I start? Well booked a 3 night stay online a "so called Luxury Room" ( not luxury in any way ) well the room when entered was filthy and it is not like service filth but aged filth, Bathroom full of limescale , Taps, Bath, Shower screen. All skirting boards and white doors absolutely riddled with dirt. Dust over desks and tv Bed was broken and at a slant. Carpet are badly stained. Furniture broken and ripped I refused to sleep in the room or even stay stay at the hotel, and asked for a refund as I was not going to be staying in there, its been over a week now and not had any issue of a refund so I will be taking this further and onto legal this is not acceptable level of service. Claire on the reception who I walked around the room and also was taking pictures on all the issue's and totally agreed with the on condition of the room, My recommendation is check the room it you are staying here before you pay!! When I see the reviews left by other reviewers I am not the only one so there is a pattern in regards to this hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 mins from the football ground.

Used this hotel when going to a night game at Turf Moor. (Burnley). Great location. Comfortable bed. Great shower. Clean throughout. Ideal.
Stayed 1 night in Aug 2025

6/10 Okay

Roger

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oaks Hotel

Stayed 3 nights in Aug 2025

8/10 Good

Moira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found this hotel by chance by doing a search online of available hotels in the area. Loved the old fashioned charm of the maze of corridors and going up and down steps. Reception staff were very helpful when asked where to go in the area. On the cons. The TV remote did not work, and they tried spare batteries but that did not help so had to use the buttons on the side. There is a garden that backed onto out room and they kept chickens and a cockerels and every morning it started crowing long before it got light. It was so loud that I could hear it even when all the windows were shut.
Stayed 2 nights in Aug 2025

8/10 Good

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Aug 2025

4/10 Poor

Clair

Travelled with family and small children
The window lock was broken and would close, the bathroom door was rotten on the bottom and dirty, hair on the bathroom floor. The chair in the room was peeling, the bunk beds were uncomfortable and noisy and in the pool the safety rail was only held on with one bracket in the middle
Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely staff clean room and quiet 100% would definitely stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Caroline

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Simon

Stayed 3 nights in Aug 2025

6/10 Okay

Susana

Liked: Staff & service

It was okay

The reception staff was very nice. The size of the room good although needed some repairs. The shower had low water pressure. Good parking. It was okay for 1 night
Stayed 1 night in Aug 2025

4/10 Poor

Nicky

Travelled with pets, Travelled with group
Disliked: Cleanliness, property conditions & facilities
They have swimming that used to be in the price payed to use now they charge £5 to use All rooms to get to have a mountain of stairs with no lift to help disabled people some carpets in halls are terrible there dirty and trip able as not secured down. The room we were in was incredibly hot all times and so dusty unbelievable the breakfast wasn't worth the money I had cooked full English it was poor greasy did not taste fresh at all the amount that was given was enough for a young child in the dining area it looked like it needed a deep clean curtains were filthy the floor was filthy and sticky all grime everywhere wasn't worth the money. We also bought the dog and when booked they told us one price to then be told when we got there that it was double the price and we had to pay it instead of original price. Also it's no longer a lavinda hotel but notice that they were still addvitising that they still did the lavinda the whole hotel needs to be updated and deep cleaned and proper fitted carpets and a use of a lift not forgetting they need to restrain on how to cook a full english
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
the staff fantastic , the building beautiful but falling apart , leisure facilities needs lots of work to bring to safe standard , you need to be an athlete to stay here because THEIR IS NO LIFT . NO LIFT, HOTELS . COM SAYS THERE WAS A LIFT .
Stayed 1 night in Aug 2025

2/10 Terrible

Lee

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We needed to move rooms because ours was full of dust all over the wallpaper and the curtains which set my husbands asthma off. We were moved to a room with a cold shower. We weren't informed that the policy had changed and the spa was no longer included in the stay. The only positive from our stay was that all the staff were friendly.
Stayed 2 nights in Aug 2025

6/10 Okay

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Lovely clean hotel but beware the kingsize bed

Lovely check in, really pleasant staff at the hotel however the ‘ kingsize’ bed was 2 singles that zipped up in the middle, every time we moved, we rolled into the dip so had an awful night sleep. Did explain this at check out, the lovely young lady apologised which was kind but we wouldn’t stay here again in a kingsize bedroom
Stayed 1 night in Aug 2025

6/10 Okay

Neil

Travelled with partner
The room we stayed in was clean. The view we had was of a brick wall! The bed was comfortable however the room/ hotel was far too warm. The bathroom was ok however the shower was poor not much more than a dribble. The public areas were decent,however the rest of the hotel was tired and in need of a substantial upgrade and modernisation
Stayed 2 nights in Aug 2025

4/10 Poor

Clive

Disliked: Property conditions & facilities
No towels in the room on arrival. Couldn’t call reception as no phone in the room so quite a trek up and down stairs to reception. Continental breakfast - no croissants, no fruit even though menu listed them. Arrived back from a day out to find bin emptied but nothing else had been done in the room. Very disappointed.
Stayed 3 nights in Aug 2025

10/10 Excellent

Naveed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, convenient and easy parking.
Stayed 5 nights in Aug 2025

6/10 Okay

Joanne

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Needs TLC

Check in was easy. Room felt like it was in the basement and really dark. I had to use a torch to look in the suitcase. Room was hot and no fan. Paid for breakfast wished I hadn’t was told new chef all they could offer of egg variety was fried no scrambled or poached. Eggs came out swimming in the fat it was inedible. Don’t think I’d stay again definitely needs some serious tlc
Stayed 1 night in Aug 2025

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Arezun

Travelled with family
Liked: Staff & service
ok
Stayed 1 night in Aug 2025

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Lovely Hotel

Friendly staff, lovely period building with great spa and pool
Stayed 1 night in Jul 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

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