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Dragonfly Hotel Bury St Edmunds

3.0 star property

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Photo gallery for Dragonfly Hotel Bury St Edmunds

Lounge
Lounge
Bar (on property)
Lounge
Desk, laptop workspace, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
Symonds Road, Bury St Edmunds, England, IP32 7DZ
  • Place, St Edmundsbury Cathedral
    ‪19 min walk‬
  • Place, Greene King Brewery
    ‪3 min drive‬
  • Place, The Apex
    ‪4 min drive‬
  • Airport, Cambridge (CBG)
    ‪33 min drive‬

Room options

View all photos for Standard Double Room

Desk, laptop workspace, free WiFi, bed sheets

Standard Double Room

8.0 out of 10
Very good
(36 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Desk, laptop workspace, free WiFi, bed sheets

Family Room

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About this property

Dragonfly Hotel Bury St Edmunds

A restaurant, a bar/lounge, and conference space are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden, and a picnic area are onsite.
Dragonfly Hotel Bury St Edmunds offers 76 accommodations with coffee/tea makers and hair dryers. 42-inch LCD televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Dragonfly Hotel Bury St Edmunds. During your stay, you'll be within walking distance of St Edmundsbury Cathedral. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include meeting rooms and conference space
  • Just a 3-minute drive from Theatre Royal and a few minutes from Nowton Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Dragonfly Hotel Bury St Edmunds also features a garden and a picnic area. Free self parking is available.

This 3-star Bury St Edmunds hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Bury St Edmunds Quality Hotel
Quality Bury St Edmunds
Quality Hotel Bury St Edmunds
Dragonfly Hotel Bury St Edmunds
Dragonfly Bury St Edmunds
Dragonfly Bury St Edmunds
Dragonfly Hotel Bury St Edmunds Hotel
Dragonfly Hotel Bury St Edmunds Bury St Edmunds
Dragonfly Hotel Bury St Edmunds Hotel Bury St Edmunds

Dragonfly Hotel Bury St Edmunds Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 283 out of 1000 reviews
Rating 8 - Good. 393 out of 1000 reviews
Rating 6 - Okay. 189 out of 1000 reviews
Rating 4 - Poor. 86 out of 1000 reviews
Rating 2 - Terrible. 49 out of 1000 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Chris

Stayed 1 night in Dec 2025

2/10 Terrible

PHILIP

Stayed 1 night in Dec 2025

2/10 Terrible

Darrell

The check in staff had already checked us in as they had misheard the name of the guest checking in before us. At the bar I was asked To pay the bill before even being served our drinks (no option to add to the room). The room was clean and comfortable albeit a little tatty and would benefit from a freshen up.
Stayed 1 night in Dec 2025

8/10 Good

Andrew

Stayed 1 night in Dec 2025

10/10 Excellent

Lorraine

Stayed 1 night in Dec 2025

10/10 Excellent

Luke

Stayed 2 nights in Dec 2025

8/10 Good

Charlotte, Chelmsford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Certain things unavailable for breakfast but overall very nice and the coffee from the machine was great. Clean room. Great bathroom and they gave us a room specifically with a bath which was lovely of them. Lovely grounds and very good parking which is free. 20 minute walk to town. I’d definitely stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

SAMANTHA

Liked: Cleanliness, staff & service, amenities
Easy check in ,very good room as needed special request as on crutches was met . Breakfast was lovely plenty of choice self service ,
Stayed 1 night in Dec 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
No complaints about this hotel. A very comfortable stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Adelesio

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Dec 2025

6/10 Okay

Hitesh

Stayed 1 night in Nov 2025

10/10 Excellent

belal

Stayed 1 night in Nov 2025

6/10 Okay

Richard

Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent staff and very good food
Stayed 2 nights in Oct 2025

8/10 Good

lee

Stayed 1 night in Nov 2025

6/10 Okay

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and easy access, room comfortable and clean. Reception changed our rooms to ground floor on request at arrival, as allocated rooms were not easily accessed, lots of stairs up and down and corridors. Breakfast ok on Saturday but not very hot, tea and coffee machine dispensing very weak and tasteless coffee and tea. Parking good, but quite along waln to reception.
Stayed 2 nights in Oct 2025

10/10 Excellent

Adelesio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Darina

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Money grabbers, do not stay

Arrived around 3pm, asked if room was ready, the receptionist said yes but it will be £10 extra for early check in, how rude, so we had to wait in the car park for a hour to get our key, will never stay hear again. We couldn’t even go in the bar and wait as there was a private funeral in there
Stayed 1 night in Oct 2025

8/10 Good

David

Stayed 1 night in Oct 2025

8/10 Good

Sarah

Stayed 1 night in Oct 2025

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Adelesio

Stayed 2 nights in Sep 2025

10/10 Excellent

Gary

Stayed 1 night in Sep 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable Stay At Dragonfly, Bury St Edmunds!

Very good value for money; friendly, helpful staff, and within walking distance of Bury St Edmunds.
Stayed 1 night in Sep 2025

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