Heritage Grange At Thurston

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Where to?

Dates

June 2025

July 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Spa
Room service
Bar
Laundry

Explore the area

Barton Road, Thurston, Bury St Edmunds, England, IP31 3PQ

St Edmundsbury Cathedral
‪10 min drive‬
Bury St Edmunds Abbey
‪11 min drive‬
The Apex
‪11 min drive‬
Cambridge (CBG)
‪40 min drive‬

Room options

Family Room (Single)

Sleeps 1
1 Double Bed

1 bedroom, desk, iron/ironing board, free WiFi

Suite Garden View

32 sq m
Sleeps 3
1 King Bed

Junior Suite Twin Room, Rear View

33.4 sq m
River view
Sleeps 2
2 Twin Beds

Economy Double Room (double)

10 sq m
Sleeps 2
1 Double Bed

Junior Double Room, Garden View

33.4 sq m
Sleeps 2
1 King Bed

Standard Double Room (double)

18 sq m
Sleeps 2
1 Double Bed

Standard Double Room, Annex Building (double)

12 sq m
Sleeps 2
1 Double Bed

Standard Single Room, Annex Building

10 sq m
Sleeps 1
1 Double Bed

Large Double

18 sq m
Sleeps 3
1 King Bed

Junior Double Room, Rear View

33.4 sq m
River view
Sleeps 3
1 King Bed

Junior Suite Twin Garden View

33.4 sq m
Sleeps 3
2 Twin Beds

Basic Double Room

Sleeps 1
1 Double Bed

Family Room (Four)

Sleeps 4
2 Double Beds

Log Cabin Double

21.56 sq m
Sleeps 3
1 King Bed

Log Cabin, Accessible Double

21.56 sq m
Sleeps 2
1 Double Bed

Large Twin

18 sq m
Sleeps 2
2 Large Twin Beds

Log Cabin Twin

21.56 sq m
Sleeps 2
2 Twin Beds

Log Cabin Accessible Twin

21.56 sq m
Sleeps 2
2 Twin Beds

Similar properties

Pet-friendly
Parking included
Free WiFi
Restaurant

for 1 room

includes taxes & fees

23 Jun - 24 Jun

About this property

Heritage Grange At Thurston

Hotel in Bury St Edmunds with spa services and a restaurant

Along with a restaurant, this hotel has a bar/lounge and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, laundry facilities, and a garden are onsite. Housekeeping is available once per stay.

Heritage Grange At Thurston offers 18 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

This Bury St Edmunds hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided once per stay.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.

Our customers tell us they can't get enough of the helpful staff at Heritage Grange At Thurston. During your stay, you'll be close to Flo-ridaz Hovercraft. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.

Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Free self parking
Enjoy local cuisine while dining at Restaurant and Bar
English breakfast served daily for a fee
Amenities include meeting rooms, conference space, and laundry facilities
9 minutes by car from Flo-ridaz Hovercraft and 9 minutes from Rougham Control Tower Aviation Museum
Pets welcome for a fee (restrictions apply)

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, a terrace, and a garden are also featured at the business-friendly Heritage Grange At Thurston. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Bury St Edmunds hotel.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.

Restaurant and Bar - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transport

Free uncovered self parking on site

Food and drink

English breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 13 for adults and GBP 7.95 for children
A bar/lounge
A restaurant

Restaurants on site

Restaurant and Bar

Family friendly

Laundry facilities

Conveniences

Hair salon
Laundry facilities

Guest services

Housekeeping (once per stay)

Business services

Conference space
Meeting rooms

Outdoors

Garden
Picnic area
Terrace

Spa

Body scrubs
Body wraps
Facials
Manicures/pedicures
Massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Thin carpet in room
Upper floors accessible by stairs only
Well-lit path to entrance

Banquet hall
Designated smoking areas (fines apply)

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Coffee/tea maker
Electric kettle
Limited room service

Desk
Heating
Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM

Early check-in subject to availability

Early check-in fee: GBP 25

Late check-in subject to availability

Late check-in fee: GBP 25 for check-in between 10:30 PM and midnight

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Late check-out fee: GBP 25

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - 9:30 PM)

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: GBP 15 per pet (varies based on length of stay)
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 13 for adults and GBP 7.95 for children
Pet fee: GBP 15 per pet (varies based on length of stay)
Service animals are exempt from fees
Early check-in fee: GBP 25 (subject to availability)
Late check-in fee: GBP 25 for check-in between 10:30 PM and midnight
Late check-out fee: GBP 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property's front desk is open during the following times:

Monday - Sunday: 8:00 AM - 9:30 PM

Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Grange Bury St Edmunds

Grange Hotel Bury St Edmunds

The Grange Hotel

Heritage Grange At Thurston Hotel

Heritage Grange At Thurston Bury St Edmunds

Heritage Grange At Thurston Hotel Bury St Edmunds

Heritage Grange At Thurston Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

6/10 Okay

Duncan

6 Mar 2025

Disliked: Staff & service, property conditions & facilities

The most unfriendly hotel I have ever stayed in - staff (especially the receptionist) were rude.

Stayed 2 nights in Mar 2025

10/10 Excellent

Percy

Travelled with family

5 Mar 2025

Disliked: Amenities, property conditions & facilities

In need of updating

Stayed 1 night in Mar 2025

8/10 Good

Francis

20 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel stay was much better than i was expecting. The room was smallish but everything i needed, it was clean and the bed and bedding really comfortable. The food in the dining room was fantastic! The prices reflected the standard of food well. The price of the wine might have been a bit over the top, but it was my fault for not checking the prices beforehand. The staff that i met were welcoming, helpful and pleasant, especially Dinah (excuse the spelling). All in all, a very pleasant and value for money stay

Stayed 1 night in Feb 2025

2/10 Terrible

Luis

Business traveller

18 Feb 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Argumentative & rude.

Manager and wife are very argumentative and rude to customers.

Stayed 1 night in Feb 2025

10/10 Excellent

lloyd

2 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Stayed 1 night in Feb 2025

8/10 Good

Richard

Travelled with partner

22 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A lovely quiet secluded gem of a place. Nothing too much trouble for the lovely couple running the Grange for the past 18 years. Facilities wise bed was super comfy, room clean, the generous sized bathroom needs a bit of a revamp but doesn't affect use (shower screen and windows). Food was delish and homecooked. A relaxing atmosphere and a peaceful 3 night stay.

Stayed 1 night in Jan 2025

8/10 Good

Daniel

Business traveller

16 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place run by a lovely couple. The only complaint was the shower had very bad water pressure but it’s an old place, so you expect such. It had a bath, so you can just plan on doing that if you want a better experience.

Stayed 1 night in Jan 2025

8/10 Good

Sharon

16 Jan 2025

Liked: Cleanliness, staff & service

Superb location

Only stayed one night, as just passing through. Super friendly staff (who turned out to be the owners) Excellent food! Easy parking, off the main road. Lovely and quiet. Stunning property. Superb location. Stayed in the annex, which was ok, but a bit tired.....

Stayed 1 night in Jan 2025

6/10 Okay

Shirley

Business traveller

8 Jan 2025

Disliked: Property conditions & facilities

This hotel was ok, but needs quite a lot of TLC! The rooms are looking very tired, and there was quite a major leak in the roof when I stayed. The food options in the dining room were good though, and the staff were friendly (when you could find someone!).

Stayed 1 night in Nov 2024

10/10 Excellent

Alison

Travelled with family

9 Dec 2024

Stayed 2 nights in Dec 2024

6/10 Okay

Paul

Business traveller

20 Nov 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 1 night in Nov 2024

8/10 Good

Adam

17 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Travelled with group

2 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was fine

Stayed 1 night in Nov 2024

10/10 Excellent

DAVID

Business traveller

30 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal for business trips in the area

I stay here regularly when on business in the area and I’m never disappointed. Great building with loads of character, a variety of comfortable rooms, friendly staff and great food. What’s not to like ?

Stayed 1 night in Sep 2024

8/10 Good

stephen john

14 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Oct 2024

6/10 Okay

Margaret

12 Oct 2024

Stayed 1 night in Oct 2024

2/10 Terrible

Ciaran

Business traveller

10 Oct 2024

Disliked: Amenities

Sadly despite informing Hotel of arriving late I was refused my booking, In a hurry I forgot my cards & the attitude of staff was Utterly Unbelievable, I am a respectable lady of senior years also diabetic. Only visiting to lecture at nearby college next day. I asked if he would phone my husband to confirm bank details were same as booking. 3 hours drive from home late on a wet night I was forced to sleep in my car with only a jacket for bedding, Utterly Disgusted & considering Trading standards etc

Stayed 1 night in Oct 2024

8/10 Good

Carol

Travelled with partner

9 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love staying here. The view from the lodge is great and staff are wonderful. My only issue this visit was the lack of light in the car park. We arrived in the dark and couldn’t really see to get luggage out of the car and needed to use a torch to get to our room, which was in an lodge (by choice) and not part of the main building. Other than that it was great!

Stayed 1 night in Oct 2024

10/10 Excellent

Vanessa

Business traveller

4 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Really nice and quiet. No fuss.

Stayed 1 night in Sep 2024

8/10 Good

S C

3 Oct 2024

Liked: Cleanliness, staff & service, room comfort

A comfortable stay for reasonable price

We stayed for just one night. Booked as an emergency on a budget and weren't disappointed. The room, although quite small, was clean, had a comfortable bed, a little bathroom and all the usual basics, ie tv, coffee making facilities with a nice selection and even a microwave. The location is very quiet, so we had a good night's sleep. Can't comment on bar and restaurant as we didn't have breakfast or dinner there, but opted for a pub 1mile down the road. Will stay there again.

Stayed 1 night in Oct 2024