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Palace Hotel & Spa Buxton

4.0 star property

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Photo gallery for Palace Hotel & Spa Buxton

Exterior
Indoor pool, pool loungers
Indoor wedding
Food and drink
Staircase

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
Palace Road, Buxton, England, SK17 6AG
  • Place, The Crescent
    ‪3 min walk‬
  • Place, Buxton Opera House
    ‪4 min walk‬
  • Place, Pavilion Gardens
    ‪4 min walk‬
  • Airport, Manchester (MAN)
    ‪40 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.6 out of 10
Good
(47 reviews)
  • 3 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.6 out of 10
Excellent
(19 reviews)
  • 3 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Family Room, Multiple Beds

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Standard Single Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Single Room

8.0 out of 10
Very good
(11 reviews)
  • 3 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Compact Double Room

Compact Double Room

Compact Double Room

8.2 out of 10
Very good
(65 reviews)
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Suite

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Palace Hotel & Spa Buxton

Victorian hotel with a full-service spa and bars
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli. Housekeeping is available on request.
Palace Hotel & Spa Buxton offers 186 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Buxton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open select days.
The breakfast at Palace Hotel & Spa Buxton gets high marks from our customers. During your stay, you're just a quick walk from Buxton Baths. Enjoy features like free WiFi in public areas and a free manager's reception, plus 2 bars. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant, and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with manicures and pedicures, deep-tissue massages, or body treatments at the spa
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Just a 4-minute walk from Buxton Baths and 5 minutes by foot from Devonshire Dome
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Palace Hotel & Spa Buxton offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.

A business center and 2 meeting rooms are available. Event space at this hotel measures 172 square feet (16 square meters) and includes conference space. A sauna, a library, and a terrace are also featured at the business-friendly Palace Hotel & Spa Buxton. Parking is available for a fee.

This Victorian Buxton hotel is smoke free.

The hotel hosts a free manager's reception daily.
Dovedale Restaurant - This restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 5 per day)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dovedale Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Wedding services

Business services

  • 172 square feet of conference space
  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • Lift
  • Thin carpet in public areas
  • Thin carpet in room

More

  • 3 floors
  • Banquet hall
  • Built in 1868
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 10 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Uncovered self parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Pool fee: GBP 6.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Palace Hotel & Spa Buxton Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 320 out of 1006 reviews
Rating 8 - Good. 351 out of 1006 reviews
Rating 6 - Okay. 175 out of 1006 reviews
Rating 4 - Poor. 98 out of 1006 reviews
Rating 2 - Terrible. 62 out of 1006 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff on Reception and in Breakfast Room were very friendly and helpful. Bed was really uncomfortable and paint in room was peeling.
Stayed 1 night in Nov 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Good standard all round and assessible to all town and area.
Stayed 2 nights in Nov 2025

4/10 Poor

James

Stayed 2 nights in Oct 2025

10/10 Excellent

Gerard

Stayed 1 night in Nov 2025

8/10 Good

Graham

Stayed 1 night in Aug 2025

8/10 Good

Mydah

Travelled with family
Liked: Cleanliness, amenities
Clean room
Stayed 1 night in Oct 2025

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service
.
Stayed 2 nights in Oct 2025

10/10 Excellent

Emily

Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

Stayed 1 night in Oct 2025

8/10 Good

Shaun

Liked: Cleanliness, amenities
Very clean,warm room.
Stayed 1 night in Oct 2025

6/10 Okay

Sarah

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We were disappointed with the a few things in this hotel. The rooms are really just OK, the rooms need modernising, paint peeling off the ceiling, broken tiles, TV stations break up constantly, it needs some attention to really be credible 4 star in the standard rooms. The grandeur of the property doesn’t match the rooms sadly. We also had a constant rumbling going on in the evening. The full English breakfast is the focus, everything else is pretty limited in choice, which is difficult if you want a break from fried food. We didn’t use the bar, but the prices looked reasonable. It’s a popular and busy place, but it just didn’t live up to our hopes and expectations. The location is great for getting around. They seem to have cut corners to make savings, but it does show in the quality of service provided for their visitors!
Ceiling in the bathroom
Windows
Broken tiles
Taps
Stayed 3 nights in Oct 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small but adequate and clean. The staff were friendly and helpful. We enjoyed our breakfasts and had plenty to choose from. The bar staff were pleasant and helpful. It would have been good to have some evening lights on the outside path down to the town. The gardener had a difficult job to clear the leaves from the path. He did a good job
Stayed 3 nights in Oct 2025

8/10 Good

Louise

Liked: Cleanliness, staff & service, room comfort
Great budget stay, really good value for money. Comfortable bed, good amenities. Would definitely stay again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay room was very warm pool and gym great value Lovely seating in bar and foyer for a quick drink very close to lots of restaurants and things to do in Buxton Was a bit dark at night walking towards buxton
Stayed 3 nights in Oct 2025

8/10 Good

Freddie

Everything was good apart from the smell of the room smelt like weed a little but apart form that it was perfect
Stayed 1 night in Oct 2025

8/10 Good

Linda

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Kai

Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was luke warm and that was at the start. It was not free it cost £12 per head. Parkig £5 good these days. Reception staff was excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Central, friendly & comfortable with lovely staff
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly local staff. Excellent with people.
Stayed 1 night in Sep 2025

8/10 Good

Lynne

Stayed 1 night in Oct 2025

10/10 Excellent

Chamanthi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and clean rooms
Stayed 2 nights in Oct 2025

2/10 Terrible

Robert

Disliked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

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