Britannia Palace Hotel Buxton & Spa

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Where to?

Dates

August 2025

September 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Gym
Spa
Parking available
24/7 front desk

Explore the area

Palace Road, Buxton, England, SK17 6AG

The Crescent
‪3 min walk‬
Buxton Opera House
‪4 min walk‬
Pavilion Gardens
‪4 min walk‬
Manchester (MAN)
‪40 min drive‬

Room options

In-room safe, desk, free WiFi, bed sheets

Standard Single Room

Very good

3 sq m
Sleeps 1
1 Twin Bed

Standard Twin Room

Excellent

3 sq m
Sleeps 3
2 Twin Beds

Compact Double Room

Very good

3 sq m
Sleeps 2
1 Double Bed

Standard Double Room

Good

3 sq m
Sleeps 2
1 Double Bed

Similar properties

Pool
Breakfast included
Spa
Pet-friendly

for 1 room

includes taxes & fees

18 Aug - 19 Aug

About this property

Britannia Palace Hotel Buxton & Spa

Victorian hotel with a full-service spa and bars

This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli. Housekeeping is available on request.

Britannia Palace Hotel Buxton & Spa offers 186 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Buxton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

The breakfast at Britannia Palace Hotel Buxton & Spa gets high marks from our customers. During your stay, you're just a quick walk from Buxton Baths. Enjoy features like free WiFi in public areas and a free manager's reception, plus 2 bars. This property offers pet-friendly amenities like food and water bowls.

Free WiFi (speed: 25+ Mbps)
Drinking and dining options include a coffee shop, a restaurant, and 2 bars/lounges
Full breakfast served daily for a fee
Self parking available for a fee
Take a swim in the indoor pool
Indulge with body wraps, body scrubs, or body treatments at the spa
Services include dry cleaning/laundry, luggage storage, and wedding services
Onsite recreation includes a gym, a steam room, and a sauna
Guests really like the accommodations for the spaciousness and cleanliness
Steps from Devonshire Dome and 3 minutes by foot from Buxton Baths
Dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls

Britannia Palace Hotel Buxton & Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.

A business center and 2 meeting rooms are available. Event space at this hotel measures 172 square feet (16 square meters) and includes conference space. A sauna, spa services, and a library are also featured at the business-friendly Britannia Palace Hotel Buxton & Spa. Parking is available for a fee.

This Victorian Buxton hotel is smoke free.

The hotel hosts a free manager's reception daily.

Dovedale Restaurant - This restaurant serves breakfast and dinner.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Uncovered parking on site (GBP 5 per day)

Food and drink

Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
2 bars/lounges
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

Dovedale Restaurant

Things to do

Full-service spa
Health club
Indoor pool
Library
Sauna
Steam room
TV in common areas

Family friendly

Indoor pool
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (on request)
Wedding services

Business services

172 square feet of conference space
2 meeting rooms
Business centre

Outdoors

Garden
Picnic area

Full-service spa

Body scrubs
Body wraps
Facials
Manicures/pedicures
Massage
Sauna
Spa open daily
Steam room

Accessibility

Lift
Thin carpet in room

3 floors
Banquet hall
Built in 1868
Reception hall
Smoke-free property
Victorian architecture

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with digital channels

Food and drink

Coffee/tea maker
Electric kettle

Desk
Desk chair
Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: GBP 10.00

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Late check-out subject to availability

Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
Only dogs are allowed
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are available for GBP 10 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
Uncovered self parking fee: GBP 5.00 per day
Pet deposit: GBP 50.00 per stay
Pet fee: GBP 10.00 per pet, per night
Service animals are exempt from fees
Early check-in fee: GBP 10.00 (subject to availability)
Late check-out fee: GBP 15.00 (subject to availability)
Crib (infant bed) fee: GBP 10 per night
Pool fee: GBP 6.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Palace Buxton

Palace Hotel Buxton

Barcelo Buxton

Buxton Hotel Palace

Hotel Palace Buxton

Britannia Palace Hotel

Britannia Buxton & Spa Buxton

Britannia Palace Hotel Buxton & Spa Hotel

Britannia Palace Hotel Buxton & Spa Buxton

Britannia Palace Hotel Buxton & Spa Hotel Buxton

Britannia Palace Hotel Buxton & Spa Reviews

7.6

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

10/10 Excellent

Nova

Travelled with partner

6 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was very clean and comfortable. The hotel is a beautiful example of a victorian grand dame, elegant and gracious. The menu is a little lacking in finesse and could use being updated.

Stayed 1 night in May 2025

4/10 Poor

CHETAN

Travelled with family

5 May 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Extremely tiny rooms, lots of stairs to be climbed. Dated property, in need of major refurbishing. Was cheaper on the day to book compared to advance booking.

Stayed 1 night in May 2025

8/10 Good

Ellie

Travelled with group

4 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We had a great stay. Room was clean and hotel itself was lovely.

Stayed 2 nights in May 2025

8/10 Good

KATHRYN

4 May 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent situation

Good renovation of a classic Victorian railway hotel. Rooms clean. Breakfast OK but a cafeteria feel.

Stayed 1 night in May 2025

10/10 Excellent

Colin

Travelled with partner

4 May 2025

Liked: Staff & service, amenities, property conditions & facilities

Comfortable and large relaxed hotel, loved the room with a great view, no 115 , be very happy to stay in the same room next time we visit, colin and bev lafferty

Stayed 2 nights in Apr 2025

10/10 Excellent

David

4 May 2025

Liked: Staff & service, property conditions & facilities

Stayed 1 night in May 2025

6/10 Okay

Felicity

3 May 2025

Liked: Staff & service

The hotel was lovely, the outside was so pretty had tables for you to sit outside and enjoy the sunshine and view so pretty. Inside was lovely, lots of seating areas to relaxour only problems were our window in the bedroom wouldn’t open so we did her quite hot, we had a view of a skip and as we had a cleaners cupboard outside the room it did wake us up a few times early morning. The swimming pool is

Stayed 1 night in Apr 2025

8/10 Good

Richard

3 May 2025

Liked: Staff & service, property conditions & facilities

Stayed 1 night in Apr 2025

6/10 Okay

Stephen

Travelled with group

2 May 2025

Liked: Cleanliness

Living on faded glory, but good value

It’s a lovely building, but the rooms are a bit run down, and service a bit lacking. . Having said that, it is marvellously cheap, and very conveniently located in the centre of Buxton.

Stayed 1 night in May 2025

10/10 Excellent

Margaret Jayne

1 May 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Travelled with partner

1 May 2025

Liked: Cleanliness, staff & service, amenities

We dont really have a complaint ... just a couple of comments. When we stayed it was a glorious day with record temperatures and the blossoms in the trees where in full bloom. Everything was great and the staff were friendly and helpful. Comments We had what i thought on entry was a compact room due to size, i attended reception and asked if i could pay extra for a standard and was told we were in a standard already - it did seem small. SO ... we paid for an upgrade to a Junior Suit, it cost £40 extra but to be fair it was fabulous. The bar closed at 10:30 on a hot spring evening with plenty of guests still looking to enjoy the weather and sit outside or in the bar. Breakfast finishes at 930 which i think is early for a location that has a more "mature" clientele. Checkout is 10:00am which again i think is early. Most hotels are 11:00am with an option to noon. Finally - the lift is scary ... i know its old. I get it. So am i but the lift creaks more than i do. As i started with not complaints .. just comments. Overall the stay was great and we are already looking to come back in the summer.

Stayed 1 night in Apr 2025

10/10 Excellent

Tony

Travelled with family

30 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Clean and friendly with superb staff. Lovely location.

Stayed 1 night in Apr 2025

10/10 Excellent

Peter

30 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very handy for the venue, food in the restaurant at breakfast and dinner was excellent

Stayed 1 night in Apr 2025

10/10 Excellent

Colin

Travelled with partner

30 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Have used this hotel several times over 25 years. Yes the rooms are a little tired but overall still good value for money.

Stayed 2 nights in Apr 2025

6/10 Okay

Joanne

29 Apr 2025

Liked: Cleanliness, room comfort

Disliked: Staff & service, property conditions & facilities

Stayed 2 nights in Apr 2025

6/10 Okay

James

Travelled with partner

27 Apr 2025

Liked: Cleanliness

Disliked: Amenities

Public area in the hotel are very nice but the rooms are pretty dated for the price. Also parking and use of the spa was at additional cost which is annoying given the cost of the rooms. Buxton overal is a lovely place to visit though!

Stayed 2 nights in Apr 2025

4/10 Poor

Rebecca

Travelled with partner

26 Apr 2025

Disliked: Staff & service, property conditions & facilities

Staff were not warm or friendly

Stayed 2 nights in Apr 2025

8/10 Good

Charlotte

26 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Travelled with partner

24 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really pelase with this hotel and got it for a good price at the time. would stay again.

6/10 Okay

Colin, Milton Keynes

Travelled with partner

23 Apr 2025

Liked: Cleanliness

Looks impressive externally and lobby. Rooms dated with dark decor. No housekeeping provided. No shower mat provided so had to use towel on floor. Beds comfortable. Relatively quiet. Dinner service good and quick

Stayed 6 nights in Apr 2025

8/10 Good

Amanda

Travelled with family

22 Apr 2025

Liked: Cleanliness, staff & service, amenities

The hotel was nicely presented, clean and the staff were very helpful. The room itself was a little shabby and in need of some updating. Some items were mismatched and the toiletries were terrible, but everything was clean and the beds were comfy. Dinner was nice and the service was quick. The lady in the lounge bar who brought our coffee was absolutely lovely - couldn't do enough for us. I wish I'd thought to get her name. I'd definitely stay again.

Stayed 1 night in Apr 2025

2/10 Terrible

Alex

22 Apr 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Farrel

21 Apr 2025

Stayed 1 night in Apr 2025

4/10 Poor

Bryony

20 Apr 2025

Disliked: Property conditions & facilities

We recently stayed at the Palace Hotel in Buxton and, unfortunately, left feeling disappointed. While the building itself holds undeniable historic charm, it’s clear the property has seen better days and is in need of serious attention to bring it back to its former glory. The biggest letdown was the dining experience on our first night. We both ordered the pork belly, which arrived smothered in a beige-orange sauce that overwhelmed the entire dish—any other flavours were completely lost. The restaurant appeared understaffed, and our drinks didn’t arrive until we were nearly finished with our mains. To their credit, the staff did comp the drinks due to the delay, but the overall experience put us off dining there again. The dessert, a cheesecake, seemed to be cut from a tray and was cloyingly sweet, with little depth of flavour. The room itself was unremarkable. We’d booked a double but were given two singles pushed together, topped with a thin mattress cover that did little to disguise the gap or add comfort. The room and adjoining bathroom were dated, and the bathroom’s extraction fan was not strong enough to deal with moisture properly. All in all, the hotel has potential, but it’s clear that it's currently coasting on its once-grand reputation rather than delivering a genuinely comfortable and enjoyable experience. We'd recommend spending less and stay at the local Premier Inn which we've found to be a standardised comfortable stay that is good value.

Stayed 2 nights in Apr 2025