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Britannia Palace Hotel Buxton & Spa

4.0 star property

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Photo gallery for Britannia Palace Hotel Buxton & Spa

Exterior
Staircase
Food and drink
Indoor wedding
Indoor pool, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
Palace Road, Buxton, England, SK17 6AG
  • Place, The Crescent
    ‪3 min walk‬
  • Place, Buxton Opera House
    ‪4 min walk‬
  • Place, Pavilion Gardens
    ‪4 min walk‬
  • Airport, Manchester (MAN)
    ‪40 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.6 out of 10
Good
(46 reviews)
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.6 out of 10
Excellent
(18 reviews)
  • 3 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Family Room, Multiple Beds

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Standard Single Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Single Room

8.0 out of 10
Very good
(11 reviews)
  • 3 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Compact Double Room

Compact Double Room

Compact Double Room

8.2 out of 10
Very good
(63 reviews)
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Suite

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Britannia Palace Hotel Buxton & Spa

Victorian hotel with a full-service spa and bars
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli. Housekeeping is available on request.
Britannia Palace Hotel Buxton & Spa offers 186 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Buxton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open select days.
The breakfast at Britannia Palace Hotel Buxton & Spa gets high marks from our customers. During your stay, you're just a quick walk from Buxton Baths. Enjoy features like free WiFi in public areas and a free manager's reception, plus 2 bars. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant, and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with body treatments, body wraps, or body scrubs at the spa
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Steps from Devonshire Dome and 3 minutes by foot from Buxton Baths
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Britannia Palace Hotel Buxton & Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.

A business center and 2 meeting rooms are available. Event space at this hotel measures 172 square feet (16 square meters) and includes conference space. A sauna, a library, and a terrace are also featured at the business-friendly Britannia Palace Hotel Buxton & Spa. Parking is available for a fee.

This Victorian Buxton hotel is smoke free.

The hotel hosts a free manager's reception daily.
Dovedale Restaurant - This restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 5 per day)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dovedale Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Wedding services

Business services

  • 172 square feet of conference space
  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • Lift
  • Thin carpet in public areas
  • Thin carpet in room

More

  • 3 floors
  • Banquet hall
  • Built in 1868
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 10 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Uncovered self parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Pool fee: GBP 6.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Britannia Palace Hotel Buxton & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 316 out of 1002 reviews
Rating 8 - Good. 351 out of 1002 reviews
Rating 6 - Okay. 175 out of 1002 reviews
Rating 4 - Poor. 99 out of 1002 reviews
Rating 2 - Terrible. 61 out of 1002 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Vincent

Disliked: Property conditions & facilities

Disappointing stay

Disappointing stay. Room was average at best, but had a phone signal, no Wi-Fi and no windows. The swimming pool’s timings are really frustrating. Hotel check-in is from 15.00, but swimming pool closes at 18.30 which leaves little time to use the facilities.
Stayed 1 night in Sep 2025

6/10 Okay

Susan

Liked: Cleanliness
Disliked: Staff & service

underwhelmed

our visit was rather underwhelming we had a room in the basement which was very small but ok breakfast was buffet but no egg station for omelettes etc hotel is very grand and historic but needs some ambience
Stayed 1 night in Sep 2025

10/10 Excellent

robert

Liked: Cleanliness, amenities
Grand victorian building
Stayed 1 night in Sep 2025

8/10 Good

Ian

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is iconic, majestic, a very nice place to be when it rains, as it did. We were very pleased with the room and Poppy, my retriever, was delighted to be allowed in the room with us on her blanket. Breakfast was a fine DIY buffet.
Stayed 3 nights in Sep 2025

6/10 Okay

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location

Ideal location friendly hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised as read some late reviews and had doubts but glad we didn't change our booking as we had a brilliant stay and would definitely stay and recommend the place to anyone.
Stayed 2 nights in Sep 2025

4/10 Poor

Ian

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel immaculately clean and great food
Stayed 1 night in Sep 2025

4/10 Poor

David

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service
Good central location to Buxton. Impressive building, but a little ‘tired’ inside. Shame that guests have to pay to park.
Stayed 1 night in Sep 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Tired and run down

Amazing building but room was tired and sparse
Stayed 1 night in Sep 2025

10/10 Excellent

paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apart from very loud noise at 7am in the morning everything else ok
Stayed 1 night in Aug 2025

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Terry

Disliked: Staff & service
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel. Friendly staff, breakfast was awesome, we took our dog and she able to sit with us in the conservatory at breakfast.. happy days ☺️
Stayed 1 night in Aug 2025

8/10 Good

Stephen

Travelled with family and small children
Liked: Cleanliness
Very convenient location. Staff great except for the bar service, once again. Even saw one guy pour his own drink out of frustration!
Stayed 1 night in Aug 2025

6/10 Okay

Gareth

Business traveller
Liked: Cleanliness, amenities
All is fine. And the hotel is good value for money. However if you’re unlucky enough to have a room facing in, you have the noise of fans 24/7.
Stayed 1 night in Aug 2025

8/10 Good

Eunice Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

stephen

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Norm

Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel good menus
Stayed 4 nights in Aug 2025

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb Hotel.

Superb from start to finish. A huge grand building with Superb decor throughout. Lovely friendly staff. Clean fresh exceptionally well equipped bedrooms, all freshly and modernly decorated. There are beautifully kept grounds with ample outside seating. The Palace is perfectly located within Buxton, for all amenities, sightseeing, pubs, restaurants and cafés. There is also ample parking at the hotel. An absolute must!
Stayed 1 night in Aug 2025

6/10 Okay

JulieAnn

Liked: Cleanliness, staff & service, room comfort

Lovely view, but poor breakfast.

Large room with excellent views over Buxton. Car parking great value at £5 for 24 hours. The room needed updating and refreshing. Difficult to fill the kettle, due to the tap position. The kettle had water in, from the previous guests. We paid extra for breakfast, which wasn't worth it. No fresh fruit only tinned in sugary syrup. No vegetarian choices, ended up with beans on toast, which was luke warm. Would stay again, as we have family in Buxton, but wouldn't pay extra for breakfast, not worth it.
Stayed 1 night in Aug 2025

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