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County Hotel

3.0 star property

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Photo gallery for County Hotel

Reception
Meeting facility
Meeting facility
Reception
Superior Twin Room

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
9 Botchergate, Carlisle, England, CA1 1QP
  • Place, Carlisle Cathedral
    ‪8 min walk‬
  • Place, The Sands Centre
    ‪12 min walk‬
  • Place, Carlisle Castle
    ‪12 min walk‬
  • Airport, Carlisle (CAX)
    ‪20 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

7.0 out of 10
Good
(13 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.4 out of 10
Good
(41 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

7.8 out of 10
Good
(12 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room

Family Room

Family Room

7.6 out of 10
Good
(4 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, a television, and large windows with curtains.

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

Front of property
Carlisle Station Hotel, Sure Hotel Collection by BW
Carlisle
  • Pet-friendly
  • Restaurant
  • Breakfast available
  • Parking available
3.8 out of 5, Good, 1,004 reviews
The price is €61
includes taxes & fees
17 May - 18 May
Carlisle Station Hotel, Sure Hotel Collection by BW

About this property

County Hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.
County Hotel offers 84 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Carlisle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at County Hotel. During your stay, you're just a quick walk from Carlisle Guildhall. You'll find features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Guests have great things to say about the location and the breakfast
  • Within a 10-minute walk of Carlisle Guildhall and Green Market
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. County Hotel also features a vending machine, coffee/tea in a common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Carlisle hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.
Gallerie - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 8 per night)
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 11 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gallerie

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1896
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 11.00 per person
  • Self parking fee: GBP 8.00 per night
  • Pet fee: GBP 20.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

County Carlisle
County Hotel Hotel
County Hotel Carlisle
County Hotel Carlisle
County Hotel Hotel Carlisle

County Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 283 out of 1012 reviews
Rating 8 - Good. 348 out of 1012 reviews
Rating 6 - Okay. 188 out of 1012 reviews
Rating 4 - Poor. 104 out of 1012 reviews
Rating 2 - Terrible. 89 out of 1012 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Gordon

Liked: Cleanliness, property conditions & facilities
The accommodation, the staff and the location.
Stayed 1 night in Feb 2026

10/10 Excellent

Ben

Business traveller
Liked: Cleanliness, staff & service, amenities
Good hotel, could do with updating. But, for the price could not fault it.
Stayed 1 night in Feb 2026

6/10 Okay

Alison

Stayed 1 night in Feb 2026

6/10 Okay

Alison

Travelled with group
Liked: Staff & service, amenities
Cleanliness an issue, places missed, my friend’s room was cold as no heat in radiator, offered a heater but still very cold, lift needs attention as often not working properly, very noisy neighbours Staff were lovely and very helpful
Stayed 1 night in Feb 2026

8/10 Good

Maria

Liked: Cleanliness, staff & service
Rooms clean but old and noise outside room at night but ear plugs issued (not hotels fault). Good breakfast.
Stayed 1 night in Feb 2026

6/10 Okay

Tim

Stayed 1 night in Feb 2026

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities
yup
Stayed 1 night in Feb 2026

10/10 Excellent

Sophie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant will be back again
Stayed 1 night in Jan 2026

6/10 Okay

David

Liked: Cleanliness
Disliked: Amenities
The room was cold even with the radiator on because of drafts from the window
Stayed 2 nights in Jan 2026

8/10 Good

John

Stayed 2 nights in Jan 2026

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room clean. Staff attentive. Always able to help. Second time we've stayed at the county.
Stayed 7 nights in Jan 2026

8/10 Good

Mark

Liked: Cleanliness, staff & service
Room was ok, warm dry slept well
Stayed 1 night in Jan 2026

8/10 Good

Rennaliza

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was spacious but it's very close to the toilet we can hear the extractor fan. The squeaky noise floor whenever someone is walking but overall was good, receptionist are nice and welcoming. Great location.
Stayed 1 night in Jan 2026

10/10 Excellent

Heather

Travelled with group
Great location Lovely big clean room Very reasonable price Helpful nice friendly staff Would stay here again for sure
Stayed 1 night in Jan 2026

10/10 Excellent

Pete

Stayed 1 night in Jan 2026

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Staff great , great value , good standard
Stayed 1 night in Jan 2026

4/10 Poor

Susan

Liked: Cleanliness
Disliked: Amenities
Kettle didn’t work. Couldn’t run a bath. Restaurant and bar closed.
Stayed 1 night in Jan 2026

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
We were getting an early train from Carlisle and wanted to stay close to the station the night before. This hotel is literally across the road. We had a double bed with extra single bed room for 3 of us at a total of £42. Overall the hotel is a bit dated, but beds were comfy and it was handy for plenty of restaurants and bars the night before. Breakfast started at 7am after we left, so I can't comment on it. But there was a Costa across the road which opens at 6am. Staff on check in and check out we're lovely and friendly. We had a great night's sleep and were ready for the journey the next day. Would absolutely stay here again Great value for what we paid.
Stayed 1 night in Jan 2026

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was difficult to find the hotel parking as we arrived at night, but OK once we got our bearings. The hotel room is huge, but looking a bit tired. I loved that I could have a bath, as this facility is missing in so many hotels now! Our room was on the street front so it was noisy from traffic, despite double glazing. The beds were very comfortable though and there was a good supply of tea, coffee etc but no teaspoons!
Stayed 1 night in Jan 2026

10/10 Excellent

Jojo

Liked: Cleanliness, amenities, property conditions & facilities
What a lovely place to stay ❤️ Only a 5 minute walk from the train station very friendly I stayed and took my dog the hotel staff were very helpful and friendly My room was beautiful a massive bed which my dog enjoyed 😂 The breakfast was very nice I can’t wait to go back and stay again Thank you for having us x
Stayed 1 night in Jan 2026

6/10 Okay

Nidhi

Disliked: Property conditions & facilities, room comfort
The room was freezing even with the radiator at the highest setting
Stayed 1 night in Jan 2026

10/10 Excellent

Maxine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast didn’t taste very fresh
Stayed 1 night in Jan 2026

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel although a little tired looking. staff really helpful and friendly
Stayed 1 night in Jan 2026

2/10 Terrible

Philip

Stayed 1 night in Oct 2025

8/10 Good

gary

Liked: Cleanliness, amenities, property conditions & facilities
Room clean,staff very helpful and a lovely good bye,we will return
Stayed 3 nights in Dec 2025

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