Holiday Inn Rochester Chatham by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Rochester Chatham by IHG

Fitness facility
Exterior
Exterior
Ballroom
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
Maidstone Road, Chatham, England, ME5 9SF
  • Place, Bridgewood Manor Day Spa
    ‪17 min walk‬
  • Place, Buckmore Park Karting
    ‪1 min drive‬
  • Place, O2 Arena
    ‪42 min drive‬
  • Airport, London (LCY-London City)
    ‪49 min drive‬

Room options

Premium Room

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Single Beds

7.8 out of 10
Good
(13 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room

8.0 out of 10
Very good
(18 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 Double Bed with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(34 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, 1 Double Bed with Sofa bed

7.8 out of 10
Good
(17 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Suite, 1 Double Bed with Sofa bed

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Holiday Inn Rochester Chatham by IHG

Hotel in Chatham with a health club and a sauna
This hotel features a restaurant, a health club, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a conference center are onsite.
Holiday Inn Rochester Chatham by IHG offers 150 accommodations. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club and a sauna.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Rochester Chatham by IHG. During your stay, you'll be within walking distance of Bridgewood Manor Day Spa. Features include free WiFi in public areas and free self parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Traders
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Bridgewood Manor Day Spa and a few minutes from Buckmore Park Karting
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Rochester Chatham by IHG offers its guests a health club and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 8 meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Rochester Chatham by IHG. Self parking is free.

Smoking is allowed in designated areas at this 4-star Chatham hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
Traders - This restaurant specializes in international cuisine and serves breakfast and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Traders

Things to do

  • Health club
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chatham Holiday Inn
Chatham Rochester
Holiday Inn Chatham
Holiday Inn Chatham Rochester
Holiday Inn Rochester Chatham
Holiday Inn Rochester Hotel Chatham
Rochester Chatham Holiday Inn
Holiday Inn Rochester-Chatham Hotel Chatham
Holiday Inn Rochester-Chatham Kent, UK
Holiday Inn Rochester Chatham Hotel
Holiday Rochester Chatham
Holiday Inn Rochester Hotel
Holiday Inn Rochester
Rochester Chatham By Ihg
Holiday Inn Rochester Chatham
Holiday Inn Rochester Chatham by IHG Hotel
Holiday Inn Rochester Chatham an IHG Hotel
Holiday Inn Rochester Chatham by IHG Chatham
Holiday Inn Rochester Chatham by IHG Hotel Chatham

Reviews

Holiday Inn Rochester Chatham by IHG Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 468 out of 1007 reviews
Rating 8 - Good. 312 out of 1007 reviews
Rating 6 - Okay. 115 out of 1007 reviews
Rating 4 - Poor. 47 out of 1007 reviews
Rating 2 - Terrible. 65 out of 1007 reviews

Reviews

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Peter Frank

Liked: Staff & service
Disliked: Property conditions & facilities

Smelly room

The room smelt of damp and there was mould in the bathroom probably because the extractor fan didn’t work. The bar and restaurant and staff were all good.
Stayed 2 nights in Sep 2025

8/10 Good

Jasminder

Stayed 2 nights in Sep 2025

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lauren

Stayed 1 night in Aug 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Polite and helpful staff. Breakfast was good,
Stayed 1 night in Sep 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a gem

Lovely hotel full of lovely polite friendly staff. Room was lovely and clean as were all the facilities on site
Stayed 3 nights in Sep 2025

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantasic hotel lovely food and great swimming facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Oliver

Stayed 1 night in Jul 2025

6/10 Okay

Graham

It was perfectly adequate, nothing outstanding. Staff were very friendly and helpful
Stayed 2 nights in Aug 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
We were attendind a weddin̈
Stayed 1 night in Aug 2025

2/10 Terrible

Jimmy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No compassion from Hotel Management!!!!

Just received an email from the hotel asking how my stay was - unfortunately we could not make the trip due to a family emergency and it seems that the Hotel Manager had 0% compassion as they refused to refund the stay for the unused room or even offer a credit in lieu for a future stay. Therefore I would not recommend this hotel and have rated it accordingly. It doesn’t take much to keep a loyal customer happy, especially in a time of need, so sadly I will have to avoid this chain in the future and spend my money elsewhere.
Stayed 1 night in Aug 2025

2/10 Terrible

James

Stayed 1 night in Aug 2025

8/10 Good

Leanne

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bit noisy after midnight
Stayed 1 night in Aug 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Going downhill.

There comes a time when complacency should never be a factor at a hotel but it appears if you stay too much in one place, that’s exactly what happens. The service becomes poorer, the rooms you’re given become worse and the conditions of the hotel worsen. Top that with a member of staff actually arguing at your table and the manager refusing to address that issue, means it’s time to check out and cancel your future bookings.
Stayed 4 nights in Aug 2025

6/10 Okay

Lucy

Travelled with family
Liked: Cleanliness, room comfort

Was ok

Room was comfortable but very basic. Took long time to check in. We ate dinner in the hotel - 2 courses for 3 people took over 3 hours! Not great food and took AGES and no one around to ask so had to go looking for staff - wouldn't advise eating dinner here but breakfast was ok!
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean hotel where staff are very friendly. Bus stop located right outside hotel.
Stayed 2 nights in Aug 2025

6/10 Okay

Gemma

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jacquie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can here as a retreat. I needed some me time. It was lovely. It was topped off with a massage with Porsha. Definitely will be back!
Stayed 3 nights in Aug 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Jade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and accommodating. The breakfast was fantastic with a good choice. The only down side was the bedroom, it was clean but the bed was in poor condition and had a rip in the material.
Stayed 1 night in Aug 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2025