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Central Hotel Cheltenham by Roomsbooked

3.0 star property

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Photo gallery for Central Hotel Cheltenham by Roomsbooked

Interior
Single Room
Iron/ironing board, free WiFi, bed sheets
Shower, towels
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
7 Portland Street, Cheltenham, England, GL52 2NZ
  • Place, The Promenade
    ‪4 min walk‬
  • Place, Pittville Park
    ‪6 min walk‬
  • Place, Cheltenham Town Hall
    ‪7 min walk‬

Room options

View all photos for Twin Room

Iron/ironing board, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Iron/ironing board, free WiFi, bed sheets

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 1 Single Bed and 1 Double Bed

View all photos for Double Room

Iron/ironing board, free WiFi, bed sheets

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room, 3 Single Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Triple Room, 3 Single Beds, Non Smoking

  • Sleeps 3
  • 3 Single Beds

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About this property

Central Hotel Cheltenham by Roomsbooked

Hotel with free parking, near Cheltenham Racecourse
Along with a 24-hour front desk, this smoke-free hotel has express check-out and free self parking. WiFi in public areas is free.
Central Hotel Cheltenham by Roomsbooked offers 22 accommodations with coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Central Hotel Cheltenham by Roomsbooked, you're just a quick walk from Everyman Theatre. You'll find features like free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Services include luggage storage
  • Just a 4-minute walk from Everyman Theatre and 4 minutes by foot from Holst Birthplace Museum
Central Hotel Cheltenham by Roomsbooked offers its guests express check-out. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This 3-star Cheltenham hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: GBP 15.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: GBP 15.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Central Hotel Cheltenham Roomsbooked
Central Hotel Roomsbooked
Central Cheltenham Roomsbooked
Central Roomsbooked
Central Hotel Cheltenham by Roomsbooked Hotel
Central Hotel Cheltenham by Roomsbooked Cheltenham
Central Hotel Cheltenham by Roomsbooked Hotel Cheltenham

Central Hotel Cheltenham by Roomsbooked Reviews

Reviews

6.6
Rating 10 - Excellent. 64 out of 251 reviews
Rating 8 - Good. 69 out of 251 reviews
Rating 6 - Okay. 43 out of 251 reviews
Rating 4 - Poor. 28 out of 251 reviews
Rating 2 - Terrible. 47 out of 251 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Melvyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent far exceeded expectations even had a fridge, microwave and biscuits!
Stayed 1 night in Sep 2025

4/10 Poor

Joshua

Stayed 1 night in Sep 2025

4/10 Poor

graham

Stayed 1 night in Sep 2025

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Stayed 1 night in Sep 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Not recommended

The hotel was not what we expected, very bad value for money. Parking was not great, only had 7 spaces in a dark alleyway.
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Becky

Disliked: Cleanliness, amenities, property conditions & facilities
On check-in we were required to hand over our driving licence which they photocopied. When we questioned this we were told it was for health and safety reasons and if we didn’t allow them to do this we couldn’t stay. There is no reason to do this and I worry about identity fraud…. Rooms were run down and dirty with filthy carpet, torn shower mat and ripped mattress. Photos don’t match the rooms. Would not recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel , ideally situated very safe area, nice parking & very clean amenities
Stayed 2 nights in Aug 2025

8/10 Good

Colin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel perfectly situated, very clan and tidy, friendly staff, very pleasant stay.
Stayed 2 nights in Jul 2025

4/10 Poor

Philippa

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

A rather farcical hospitality.

I am 75 arriverd before check in and was generously allowed tyo leave my small case as I went to the cricket. I checked in at about 6.30pm and was given room 20 at the top of the house up about 3 flights. I did not announce my hidden disability but I am obviously a pensioner and would never have expected to be so far up and expected to walk up 4 steep steps without a bannister to a fire door room entrance that was very heavy. Staff could have allocated me alower room as they knew I would return. The toilet seat slipped about and didn't fiit, the batroom door handle was separating from the doot and someone scould have been locked in there and no-one would have heard them shout, and the bath mat was stained with paint and/or bleach. The room was cleaned properly and I would have liked more sachets of tea and coffee. Ther staff told me they complsin regularly about laintenance but it is rarely carried out. That room was a serious accident waiting to happen.
Stayed 1 night in Jul 2025

8/10 Good

Prashant

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect staying spot
Stayed 7 nights in Jul 2025

2/10 Terrible

Brambledown

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were extremely helpful and the bathroom was clean. We paid an exorbitant amount for a room which was beyond shabby in a hotel which was in a worse condition than the room. There had been a problem with our booking and the staff were extremely helpful sorting our accommodation out, that was the highlight of the trip. The carpets in the corridors were filthy, with a number of stains of unknown origin. The room was small with peeling paint around the windows and a slightly cleaner carpet than the hallway. We go to a lot of hotels due to our work and this is not the worst place we have stayed at, it's the second worst.
Stayed 2 nights in Jul 2025

2/10 Terrible

Alex

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a hotel, more of a hostel. Definitely not worth 150 Gbp a night.
Stayed 1 night in Jun 2025

4/10 Poor

Matt

Stayed 1 night in May 2025

10/10 Excellent

Alan

8/10 Good

douglas

Travelled with family
Liked: Cleanliness, staff & service

Cheltenham hotel

The mattress was well used and sagged In middle No AC Room did have micro wave and fridge
Stayed 8 nights in Jun 2025

6/10 Okay

Synneve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was accommodating of several requests we had, and the mini fridge in the room was a plus. The two fans we borrowed were not enough to cool the room during the heat wave, so sleep was uncomfortable.
Stayed 4 nights in Jun 2025

10/10 Excellent

Myra

Travelled with partner
Liked: Cleanliness, amenities
Needs abit of tlc. Very convenient
Stayed 1 night in Jun 2025

4/10 Poor

Christian

Disliked: Cleanliness, property conditions & facilities, room comfort
Not as expected. Given the pictures you would expect a well maintained, high quality boutique type hotel. This felt more of hostel, Building requires maintenance, everything was was worn and dated. Bathroom was not to a good standard at all.
Stayed 1 night in Jun 2025

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Paul

Stayed 2 nights in Jun 2025

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