Central Hotel Cheltenham by Roomsbooked

3.0 star property

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Photo gallery for Central Hotel Cheltenham by Roomsbooked

Interior
Single Room
Shower, towels
Iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
7 Portland Street, Cheltenham, England, GL52 2NZ
  • Place, The Promenade
    ‪4 min walk‬
  • Place, Everyman Theatre
    ‪4 min walk‬
  • Place, Cheltenham Town Hall
    ‪7 min walk‬

Room options

Twin Room

  • Sleeps 2
  • 2 Single Beds

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 1 Single Bed and 1 Double Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

Single Room

  • Sleeps 1
  • 1 Single Bed

Triple Room, 3 Single Beds, Non Smoking

  • Sleeps 3
  • 3 Single Beds

Similar properties

About this property

Central Hotel Cheltenham by Roomsbooked

Along with a 24-hour front desk, this smoke-free hotel has express check-out and free self parking. WiFi in public areas is free.
Central Hotel Cheltenham by Roomsbooked offers 22 accommodations with coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Central Hotel Cheltenham by Roomsbooked, you're just a quick walk from Everyman Theatre. You'll find features like free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Services include luggage storage
  • Just a 3-minute drive from Cheltenham Racecourse and 14 minutes from Gloucester Quays
Central Hotel Cheltenham by Roomsbooked offers its guests express check-out. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This 3-star Cheltenham hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: GBP 15.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: GBP 15.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Central Hotel Cheltenham Roomsbooked
Central Hotel Roomsbooked
Central Cheltenham Roomsbooked
Central Roomsbooked
Central Hotel Cheltenham by Roomsbooked Hotel
Central Hotel Cheltenham by Roomsbooked Cheltenham
Central Hotel Cheltenham by Roomsbooked Hotel Cheltenham

Central Hotel Cheltenham by Roomsbooked Reviews

Reviews

6.8
Rating 10 - Excellent. 67 out of 257 reviews
Rating 8 - Good. 70 out of 257 reviews
Rating 6 - Okay. 44 out of 257 reviews
Rating 4 - Poor. 29 out of 257 reviews
Rating 2 - Terrible. 47 out of 257 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

Reviews

4/10 Poor

Richard

Travelled with partner
Disliked: Property conditions & facilities
At least the bedding and towels were clean. Room was too small to contain a double bed, and then one of you is clambering over the other to get in. No heating in the shower room and the towels, although clean, were well past their best and had holes in them. No option for breakfast. Definitely not worth £100 a night.
Stayed 1 night in Dec 2025

2/10 Terrible

Matthew, Chippenham

Travelled with partner
Disliked: Staff & service
The night manager was awful. Very agressive.
Stayed 1 night in Dec 2025

10/10 Excellent

Neil

Amazing value for the money. Really friendly and helpful staff. Room clean and well equipped but decor a little tired. Lovely en-suite. Overall well above my expectations.
Stayed 1 night in Dec 2025

6/10 Okay

Stephen

Liked: Amenities
Disliked: Staff & service
Room was very cold. Bed was very hard and uncomfortable provided you with tiny bath towels vary inconvenient.
Stayed 1 night in Nov 2025

6/10 Okay

Christina

Liked: Cleanliness
A great location maybe the rooms are a little old fashioned but very clean
Stayed 1 night in Aug 2025

4/10 Poor

Melanie

Rooms were so run down. Stains on carpets and furniture, towels frayed, one person in my party found dead roaches. Just not a good experience.
Stayed 1 night in Nov 2025

6/10 Okay

Ulf

Liked: Cleanliness, staff & service
Perfect location, clean, nice welcome Everything good ..except that the refrigerator didn’t work and they didn’t fix it.
Stayed 3 nights in Nov 2025

8/10 Good

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly & helpful
Stayed 2 nights in Nov 2025

2/10 Terrible

Sam

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff seemed nice enough, but for £110 for one night the hotel was manky. The room smelled like an old people’s home, the carpet and interior were extremely dated, the ceiling had damp damaged, the bathroom smelled like it had been doused in cheap bleach and I’m not too sure the bed was even clean. I couldn’t have complained if it were a cheap room but it was way overpriced
Stayed 1 night in Oct 2025

10/10 Excellent

Gemma

Stayed 1 night in Oct 2025

8/10 Good

Jason

Travelled with group
Liked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean spacious room with friendly staff
Stayed 3 nights in Oct 2025

4/10 Poor

Milton

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay for and this was exactly that .. cheap. Also not very clean and certainly well past rundown.
Stayed 1 night in Oct 2025

2/10 Terrible

Joe

Stayed 1 night in Oct 2025

4/10 Poor

sivaranjan

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Melvyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent far exceeded expectations even had a fridge, microwave and biscuits!
Stayed 1 night in Sep 2025

4/10 Poor

Joshua

Stayed 1 night in Sep 2025

4/10 Poor

graham

Stayed 1 night in Sep 2025

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Stayed 1 night in Sep 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Not recommended

The hotel was not what we expected, very bad value for money. Parking was not great, only had 7 spaces in a dark alleyway.
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Becky

Disliked: Cleanliness, amenities, property conditions & facilities
On check-in we were required to hand over our driving licence which they photocopied. When we questioned this we were told it was for health and safety reasons and if we didn’t allow them to do this we couldn’t stay. There is no reason to do this and I worry about identity fraud…. Rooms were run down and dirty with filthy carpet, torn shower mat and ripped mattress. Photos don’t match the rooms. Would not recommend.
Stayed 1 night in Aug 2025