Holiday Inn Express Cheltenham by IHG

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

In-room safe, desk, blackout curtains, soundproofing

Overview
Rooms
Location
Policies

Very good

Popular amenities

Gym
Bar
Air conditioning
24/7 front desk

Explore the area

Dunalley Street, Cheltenham, England, GL50 4AP

Cheltenham Town Hall
‪12 min walk‬
Cheltenham Racecourse
‪3 min drive‬
University of Gloucestershire
‪3 min drive‬

Room options

Standard Room, 1 Double Bed (with Free Hot Breakfast)

Good

18 sq m
Sleeps 4
1 Double Bed

Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast)

20 sq m
Sleeps 2
2 Twin Beds

Standard Room, 2 Single Beds (with Free Hot Breakfast)

Very good

18 sq m
Sleeps 2
2 Twin Beds

Standard Room (with Free Hot Breakfast)

Very good

18 sq m
Sleeps 2
1 Twin Bed

Standard Room, 1 King Bed, Accessible (with Free Hot Breakfast)

Very good

20 sq m
Sleeps 2
1 King Bed

Similar properties

Pool
Hot tub
Spa
Pet-friendly

includes taxes & fees

12 Oct - 13 Oct

About this property

Holiday Inn Express Cheltenham by IHG

Eco-certified hotel with a fitness center and a 24-hour front desk

Along with a restaurant, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe, and concierge services are onsite.

Holiday Inn Express Cheltenham by IHG offers 138 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Premium cable television is provided. Bathrooms include showers and hair dryers.

This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

Holiday Inn Express Cheltenham by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Cineworld Cheltenham. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.

Free WiFi
Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
Buffet breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and luggage storage
Onsite recreation includes a gym
Guests have great things to say about the helpful staff and the location
15 minutes by foot from Cheltenham Town Hall and a 2-minute drive from Cheltenham General Hospital
Airport shuttle service available for a fee
Cats and dogs welcome for a fee

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A fitness center, a terrace, and a vending machine are also featured at the eco-certified Holiday Inn Express Cheltenham by IHG. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this 3-star Cheltenham hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

Great Room - This café serves breakfast and light fare.

Onsite venue #2 - This bar serves light fare only. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Offsite parking available (GBP 12.95 per day); discounts available
24-hour return airport shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli

Restaurants on site

Great Room

Things to do

Gym
Indoor pool (guest access)
TV in common areas

Family friendly

Access to nearby indoor pool
In-room cot
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

Computer station

Outdoors

Garden
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Height-adjustable showerhead
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
5 floors
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Pillow menu

Bathroom

Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

26-inch TV with premium cable channels

Food and drink

Coffee/tea maker
Electric kettle
Restaurant dining guides

Air conditioning
Connecting rooms available
Desk
Free daily newspapers
Iron/ironing board on request
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets: GBP 15 per pet, per night
Only dogs and cats are allowed
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: GBP 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: GBP 90.00
Nearby parking fee: GBP 12.95 per day
Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cheltenham Holiday Inn Express

Holiday Inn Express Cheltenham

Holiday Inn Express Hotel Cheltenham

Cheltenham Holiday Inn

Holiday Inn Cheltenham

Holiday Inn Express Cheltenham Hotel Cheltenham

Holiday Inn Express Cheltenham Hotel

Holiday Inn Cheltenham

Cheltenham Holiday Inn

Express Cheltenham By Ihg

Holiday Inn Express Cheltenham

Holiday Inn Express Cheltenham by IHG Hotel

Holiday Inn Express Cheltenham an IHG Hotel

Holiday Inn Express Cheltenham by IHG Cheltenham

Holiday Inn Express Cheltenham by IHG Hotel Cheltenham

Holiday Inn Express Cheltenham by IHG Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Good

Philip, Twickenham

24 Jun 2025

Liked: Staff & service, amenities, property conditions & facilities

Friendly and professional welcome and generally a good experience But, I found blood stains on the carpet which had clearly been there for some time but no effort had been made to remove them. It was too late to complain but very unpleasant and i belive the carpet shoukd have been replaced and the room put out of use. Never seen that before

Stayed 1 night in Jun 2025

8/10 Good

colin

Travelled with partner

19 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Parking arrangements

Stayed 3 nights in Jun 2025

10/10 Excellent

Mrs E

Travelled with family

12 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very helpful apart from giving us the wrong room number.

Stayed 1 night in May 2025

4/10 Poor

Georgina

11 Jun 2025

Stayed 1 night in May 2025

10/10 Excellent

Simon

6 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

10/10 Excellent

Melita

6 Jun 2025

Liked: Cleanliness, property conditions & facilities

Good location and nice room and breakfast

Stayed 1 night in May 2025

4/10 Poor

Mike

3 Jun 2025

Liked: Cleanliness, staff & service

Arrived for a two night stay at this central hotel in Cheltenham, location perfect. Pleasant staff at check-in, things then started to go wrong when we were given keys to room 1, same floor as reception and otherside of the entrance . We had an inside door next to the room, and basically a taxi waiting & smoking area outside our window . The first night we came back approx 12pm and there were people sat on our wimdow ledge chatting into the early hours . We advised the hotel after the first night but as they were full could not move us. On checking out we asked for a refund and after paying £280 for 2 nights we are receiving 1/4 back . My advice is turn down any rooms located 1-6 unless you are disabled and deaf ….

Front of the hotel with lady stood outside our room

Stayed 2 nights in May 2025

8/10 Good

Nicola

3 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

The hotel was in a very good location, right by the shops, parks and other interests in Cheltenham town centre. Can’t fault the easy location. The hotel is good, staff were excellent and very helpful - they went above and beyond. The only thing to be completely transparent about is the hotel is on a main road and is going to be noisy - NOT THE HOTEL’S FAULT! Nothing can be done about this so if you’ve never been to this hotel before please be ready to get woken by sirens from emergency service vehicles at 2am, and shouting etc from people walking back from the pub/club through the night. It is a town centre and always busy so bring ear plugs or keep the tv on (I did) and you’ll sleep fine. The breakfast was a real winner too and makes up for the tiredness!!

Stayed 2 nights in May 2025

8/10 Good

Angie

2 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Shame about no parking! Lovely breakfast and very relaxed and clean hotel

Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Travelled with group

1 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Felt the bed was slightly to small .And no hot chocolate

Stayed 1 night in May 2025

10/10 Excellent

miss

1 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very helpful staff .good breakfast

Stayed 3 nights in May 2025

6/10 Okay

Stephannie

Travelled with family

31 May 2025

Disliked: Room comfort

Stayed 3 nights in May 2025

10/10 Excellent

Ali

Business traveller

30 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

4/10 Poor

Mandy

30 May 2025

Liked: Cleanliness, staff & service

Disliked: Room comfort

Ground floor room next to smoking area - very noisy. Air conditioning in room didn’t seem to work. Water pressure in shower was awful - barely a trickle!

Stayed 1 night in May 2025

8/10 Good

Becky

24 May 2025

Stayed 1 night in May 2025

8/10 Good

Verified traveller

15 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friday night stopover

Breakfast was very limited. The hotel was extremely busy on a Saturday morning and most of the hot items had ran out. Parking in the nearby NCP is very expensive. Otherwise, I was very happy with the stay from check-in to checkout.

Stayed 1 night in May 2025

10/10 Excellent

Stephen

10 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very convenient for town centre, great breakfast included and very reasonable price

Stayed 1 night in May 2025

10/10 Excellent

Anthony

9 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

10/10 Excellent

Jason

8 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great location for the bars restaurants and high street

Stayed 3 nights in May 2025

10/10 Excellent

Felipe Rafael

7 May 2025

Stayed 2 nights in May 2025

10/10 Excellent

Helen

30 Apr 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Rittu

Travelled with family

29 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All the staff were friendly and helpful. Complimentary birthday drink, which was very kind. Hot and continental breakfast. Excellent location, opposite restaurants, bars and cinema.

Stayed 1 night in Apr 2025

10/10 Excellent

Alex

27 Apr 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Carol

27 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Perfect location and clean hotel

Stayed 1 night in Apr 2025

2/10 Terrible

Duarte

Travelled with family

21 Apr 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Very disappointed with the quality of this hotel. The staff are friendly and the breakfast is good, but that’s about all I can praise. Everything else is unacceptable. My only advice is run if you have an alternative to this! All room doors slam shut with ridiculous force, enough to wake up the whole floor. The rooms have no soundproofing at all: you can hear absolutely everything from the corridor, and the windows aren’t soundproof either, so getting any rest with street noise is nearly impossible. The bathroom is poorly designed and not functional. It lacks proper ventilation. Steam builds up completely after a shower, and using the toilet without a decent extractor fan makes the experience even worse... But the worst part: the sofa bed didn’t have any kind of mattress protector or cover. Absolutely disgusting, not fit to sleep on. I’m giving one star only because of the staff and the decent breakfast. Other than that, it really falls short.

Stayed 2 nights in Apr 2025