"Dark, paint flaking on the windows, trying way too hard to be cool - would prefer more effort to go into making it actually comfortable. Both of us ha ... " More
4 May 2023 by Hotel du Vin, Cheltenham
Dear Marc, Thank you for taking the time to rate your stay with us, we are delighted you enjoyed your stay and hope to welcome you again soon.Kind Regards
8 Jul 2020 by Luke GM
Hi, Thank you for your review and I’m sorry that you had a disappointing stay overall, and I will pick up on your feedback regarding your room urgently. Yours sincerely, Luke Millikin General Manager Hotel Du Vin
29 Jul 2017 by C Thompson
Dear Ben, thank you for your comments. I'm sorry to hear you did not enjoy your stay with us, please be assured that your comments have been taken on board and discussed as a team. Kind regards, Chris Thompson, General Manager
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.