Crown Hotel

3.0 star property

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Photo gallery for Crown Hotel

Front of property
Classic Double Room
Bar (on property)
Classic Double Room | Bathroom
Fireplace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Room service

Explore the area

View in a map
7 London Street, Chertsey, England, KT16 8AP
  • Place, Thorpe Park
    ‪3 min drive‬
  • Place, Mercedes-Benz World
    ‪9 min drive‬
  • Place, Brooklands Museum
    ‪10 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪18 min drive‬

Room options

Classic Double Room

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 3
  • 1 Double Bed

Classic Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 2 Twin Beds

Superior Double Room

  • Sleeps 2
  • 1 King Bed

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Crown Hotel

Suburban hotel with a 24-hour front desk and a restaurant
This hotel features a restaurant, a bar/lounge, and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Crown Hotel offers 49 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually decorated. Beds feature memory foam mattresses. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Crown Hotel. During your stay, you'll be close to Thorpe Park. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • 6 minutes by car from Thorpe Park and 8 minutes from Brooklands Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 38750 square feet (3600 square meters) and includes conference space. A terrace, barbecue grills, and a garden are also featured at the business-friendly Crown Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Chertsey hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM.
Crown Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 15 for adults and GBP 8.75 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 38,750 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Late check-in is only available on Sundays.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cribs (infant beds) are available for GBP 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 15 for adults and GBP 8.75 for children
  • Crib (infant bed) fee: GBP 20.0 per night
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Credit/debit cards will be pre-authorized upon check-in to allow items from the bar and restaurant to be charged to guests' rooms. The sum spent will not be fully charged until check-out.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Crown Chertsey
Crown Hotel Chertsey
Crown Hotel Hotel
Crown Hotel Chertsey, Surrey
Crown Hotel Chertsey
Crown Hotel Hotel Chertsey

Reviews

Crown Hotel Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 270 out of 543 reviews
Rating 8 - Good. 171 out of 543 reviews
Rating 6 - Okay. 67 out of 543 reviews
Rating 4 - Poor. 22 out of 543 reviews
Rating 2 - Terrible. 13 out of 543 reviews

Reviews

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised. Was booked as an overnight pit stop for Thorpe park but actually wished we’d spent more time there. Quirky, cosy and everything you needed like ironing board, hairdryer, toiletries, coffee machine etc. even snack in the room (chargeable). Literally 5 mins to Thorpe park
Stayed 1 night in Aug 2025

10/10 Excellent

BRUNO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Luisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Ruth

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
On arrival, greeted at reception, checked in quickly and efficiently. Went to room but alongside outside courtyard and very noisy, also bed was still normal size and I had upgraded to king size. I went back to reception and asked for a quieter room, which he sorted straight away. On entering the new room had a king size bed. I had asked for peppermint/ mint teabags in room, but in fairness because I had changed rooms there wasn’t any in the new room. Room was lovely and clean, bed very comfy.. Bathroom was clean, but plug holes full of hair, (pet hate of mine), I’m a cleaner so one of the things I notice.. Room needs a bit of TLC, but I know they are currently updating.. Breakfast was of good standard, plenty of choice, fruit, yogurt , pastries, nice bread, choice of juices, cereals and cooked.. Staff in restaurant area very friendly Would stay again if in the area..
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay or eat

Really great place to stay with the bonus of aircon. Great staff and everything you could ask for. Would recommend.
Stayed 4 nights in Jul 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Osama

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Chloe

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Scott

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Big rooms and a nice area. Staff were friendly.
Stayed 2 nights in Jun 2025

10/10 Excellent

nigel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good position.. lovely staff. Nice room
Stayed 1 night in Jun 2025

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely bed rooms and food good
Stayed 1 night in Jun 2025

10/10 Excellent

Frazer

Stayed 1 night in May 2025

8/10 Good

Wayne

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice rooms didnt eat food just reopened facilites at time of stay due to rennovations works
Stayed 2 nights in Apr 2025

6/10 Okay

Maxine

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel rooms are very tired, marked walls and worn carpets. Lighting dreadful for working in the evening. Pillows very poor quality. Just very unloved hotel bedrooms. The lift has been out of order for sometime. It looks like money is spent on the pub and garden.
Stayed 1 night in Jun 2025

10/10 Excellent

Jen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely rooms in the armoury. Loved the little complimentary sweet treat too!
Stayed 1 night in May 2025

8/10 Good

Patricia

Travelled with partner
Liked: Amenities
Car park is very small and tiny spaces. Not easy to move around. Building work taking up most of the spaces.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were nice , Food facilities just reopened never tried
Stayed 1 night in May 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Brian, Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Place

The place has recently been renovated and is in exceptional condition - great charm and character!
Stayed 1 night in May 2025

8/10 Good

Sonya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Restaurant/pub currently closed

I booked this hotel as I was travelling alone for work so wanted to have a restaurant on site but being busy I had not read the email that was sent once I'd booked to tell me the restaurant was under renovation. However, that meant that I thankfully discovered a great place next door called Dosa that served really good Indian food that I would highly recommend. I bought breakfast food from the Sainsburys over the road to eat in my room. Room was comfortable and well decorated.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Stayed 1 night in Feb 2025