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The Kings Arms

4.0 star property

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Photo gallery for The Kings Arms

Boating
Superior Room
Reception
Lobby
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk

Explore the area

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18 Castle Street, Christchurch, England, BH23 1DT
  • Place, Christchurch Harbour
  • Place, Southbourne Beach
    ‪4 min drive‬
  • Place, Mudeford Quay
    ‪5 min drive‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard King (Cozy King)

Standard King (Cozy King)

Standard King (Cozy King)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Sofabed)

Standard Room (Sofabed)

Standard Room (Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin

Classic Twin

Classic Twin

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About this property

The Kings Arms

Hotel in Christchurch with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and a meeting room are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
The Kings Arms offers 20 air-conditioned accommodations with safes and complimentary bottled water. 40-inch Smart televisions come with digital channels.

Bathrooms include bathtubs or showers, designer toiletries, and hair dryers. This Christchurch hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the helpful staff at The Kings Arms. During your stay, you'll be within walking distance of Prototype Bailey Bridge. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute drive from New Forest National Park and 11 minutes from Bournemouth Pier
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Kings Arms also features concierge services, dry cleaning/laundry services, and room service (during limited hours). Self parking is free. You'll have access to the health club at a partner property.

This 4-star Christchurch hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 9:30 AM.
Onsite venue - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 18 for adults and GBP 18 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 18 for adults and GBP 18 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Kings Arms Hotel Christchurch
Kings Arms Christchurch
The Kings Arms Hotel
The Kings Arms Christchurch
The Kings Arms Hotel Christchurch

Reviews

The Kings Arms Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 321 out of 460 reviews
Rating 8 - Good. 110 out of 460 reviews
Rating 6 - Okay. 23 out of 460 reviews
Rating 4 - Poor. 4 out of 460 reviews
Rating 2 - Terrible. 2 out of 460 reviews

Reviews

4/10 Poor

Emma

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

A frustrating one-night stay

Plantation style shutters were broken and the milk in the fridge was spoiled. The bath was also badly chipped and the air conditioning was blasting straight onto the kids’ bed despite the cool weather, even when I turned the temperature way up. The room then became unbearably stuffy when the air con was turned off, as unable to open windows. The milk was replaced and staff came to look at the shutters and tried to bodge them shut. Was told the issue would be reported to maintenance in the morning. It was difficult to settle the kids to sleep in the light and cold/hot conditions, and then we all woke up very early due to sunlight flooding in. Extremely disappointing given the price point and no compensation offered.
Stayed 1 night in Jul 2025

8/10 Good

Niki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little hidden gem

Calm and peaceful, comfy bed and secure parking, will be coming back
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Amenities
Super friendly and helpful staff, rooms spotlessly clean
Stayed 4 nights in Jul 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem of a Hotel

Delightful hotel ,beautiful decor in bar , excellent parking Great welcome from host and bar staff. Easy to park and in a good position in Christchurch . Definitely return when we have more time .
Stayed 1 night in Jul 2025

10/10 Excellent

Iestyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and comfortab.e

We booked relatively last minute for a one-night stop; this would be a good base for a longer stay. Newly-refurbished (2024/25?) it was clean throughout, comfortable in all respects. Our room was a 3rd floor (attic) room, so not much of a window and no view. We'd probably want more natural light for a longer stay, but it was fully functional, excellent en suite and cheaper than chain hotel options, so no complaints really. Staff were friendly and helpful and we were very happy to be given a token for a free first drink in the bar!! We weren't going to order breakfast but did have the continental option in the end - good value, possibly better than the cooked option. But everything was excellently fresh and that includes the milk in the room! Free car parking opposite the front door, but possibly not enough space if fully occupied - get there early! All in all, recommended
Stayed 1 night in Jul 2025

6/10 Okay

Neil

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Happy average

Lovely hotel, room a bit clostrophobic. Shower trap was blocked so did not drain and couldn’t really have a proper shower. Handle fell off bathroom door leaving trapped inside. Light broke above basin. Staff extremely un-attentive over breakfast. I would say average hotel at an expensive hotel price.
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Christchurch

Thoroughly enjoyed our one night stay at the Kings Arms. Fantastic location, right in town centre. Free parking, a big bonus. Friendly staff, welcome drink, fantastic room, air conditioned, comfy bed, lovely bathroom. Will definitely return. Thoroughly recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooms and a great bar.
Stayed 2 nights in Jul 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

outstanding

The whole experience was outstanding, not only the expected level of the accomodation and service, but the willingness to help our visit as good as possible, like recomendations of places to visit, where to dine and a host of instances in the small detail that adds to the experence THANKS
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really lovely hotel in a good location

Great Hotel in an excellent location.
Stayed 2 nights in Jul 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An enjoyable four-night stay. Handsome Georgian building, recently refurbished, right in the centre of town. No garden or outdoor space though, and no car park as such, just some dedicated space at the back of the pavement across the road. Friendly, welcoming staff. Complimentary drink provided. Room rather small, with not much storage, but with aircon and a nice bathroom, with an ingenious nightlight arrangement for nocturnal visits! Nicely cooked breakfast with a reasonable amount of choice (no kippers or black pudding though!). We had trouble getting adequately strong coffee, but got there in the end.
Stayed 4 nights in Jul 2025

10/10 Excellent

Rasa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi there, I was there for a one-night-stay (some funerals). The staff was nice and welcoming! The bedroom was comfortable and spacious with an excellent air-con with unforgiving hot conditions (heatwave) outside. After a train-trip impacted by the hot temperatures, it was great to arrive in this haven! Next morning, Breakfast was excellent. There are a few nice places around, though I arrived on a Monday evening, so many restaurants were closed. The hotel is well located at walking distance from shops, restaurants and places to visit. Ras
Stayed 1 night in Jun 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service
The hotel room had shutters which did not block out the light and the aircon unit was really loud
Stayed 1 night in May 2025

10/10 Excellent

Michele

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Michele

Liked: Cleanliness, amenities, property conditions & facilities
I had an amazing trip & this hotel was part of it. I found the staff to be exceptional & very helpful. I loved having the restaurant right in the hotel. My room overlooked the ruins & the Priory & had air conditioning & a walk in shower which were priorities for me. It was a quick walk to the high street for shopping, bank, other food options & a quick walk to the ferries on the river. I would absolutely stay here again.
Outdoor view. Bus stops right out front.
Cozy/snug room on the 3rd floor. Lift was just outside the door.
Good closet space with iron/board, mini fridge, & tea kettle.
Bar/restaurant
Stayed 1 night in Jun 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, fantastic staff, great breakfast too.Would definitely stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Lovelly staff.good room .Great breakfast .Convenient .
Stayed 3 nights in Jun 2025

2/10 Terrible

Rhydian

Cancelled by the Hotel

I received a call from the hotel the day after the booking was confirmed via Hotels.com. They told me they were fully booked and the reservation would have to be cancelled.
Stayed 1 night in Jun 2025

8/10 Good

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are lovely. The rooms are excellent. The mistake in the choice of rooms to book was the fault of Expedia. There photographs and descriptions were not accurate. The staff at the hotel have since dealt with the issue. I would highly recommend the Kings Arms and will be sure to stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Mihai

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Eddie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely hotel in the perfect location for a visit to Christchurch. The premier room we had was huge and well appointed. The aircon was very useful in the hot weather we had. We got the early check in, which I recommend as it’s easier to find a parking spot earlier in the day. The staff were very friendly and even gave us a free welcome drink. We will definately stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

A K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location. Lovely, comfy room and super staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank You for a Wonderful Stay and Meeting Space

Dear Kings Arms Team, I just wanted to extend a heartfelt thank you for a truly excellent experience during my recent visit. I stayed the night and hired one of your business spaces the following day - both were absolutely spot on. Your team, though new, were exceptional throughout. Every member of staff was warm, helpful, and made the whole experience feel seamless. I travel frequently and stay in many hotels, but I can honestly say The Kings Arms stands out as one of the best I’ve come across. You’ve created an environment that feels both professional and welcoming - I felt completely at home. Thank you once again. I look forward to visiting again soon. Warm regards, Richard Frazer
Stayed 1 night in May 2025

10/10 Excellent

Jordan

Stayed 1 night in May 2025

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