Dragonfly Hotel Colchester

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

• Property does not offer on-site COVID-19 testing
• Property does not require health documentation at check-in
• Cashless transactions are available
• Staff temperature checks are not conducted regularly
• Temperature checks are not available to guests
• Masks are not compulsory at the property
• Contactless food service / room service is not available
• Reservation is not required for facilities on-site
• Property confirms they are implementing guest safety measures
• Property is cleaned with disinfectant
• Contactless check-out is not available
• Security system
• Staff does not wear personal protective equipment
• Protective clothing is not available to guests
• Food service has not been amended for enhanced safety
• No shield between guests and staff in main contact areas
• Staffed front desk
• Guests are not provided with hand sanitiser
• Social distancing measures are not in place
• Contactless check-in is not available
• No rollaway/extra beds available
• No cots (infant beds) available
• Carbon monoxide detector
• No lifts
• Property confirms they are implementing enhanced cleaning measures
• Smoke detector
• Individually-wrapped food options are not available
• Debit cards
• Online penalty collection
• No gap period between guest stays