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Crowne Plaza London- Gatwick Airport by IHG

4.0 star property

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Photo gallery for Crowne Plaza London- Gatwick Airport by IHG

Exterior
Exterior
Premium Room, 2 Double Beds
Daily English breakfast (GBP 19.95 per person)
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Langley Drive, Crawley, England, RH11 7SX
  • Place, Manor Royal Business Park
    ‪1 min walk‬
  • Place, Crawley Town Hall
    ‪14 min walk‬
  • Place, County Mall Shopping Centre
    ‪17 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Club lounge access

Room amenity

Suite, 1 Bedroom, Club lounge access

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Club lounge access

Room amenity

Premium Room, 1 King Bed, Club lounge access

10.0 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

8.2 out of 10
Very good
(16 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Double Bed

Premium Room, 1 Double Bed | Room amenity

Premium Room, 1 Double Bed

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Bathroom

Standard Room, 1 Double Bed, Accessible

7.0 out of 10
Good
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

9.6 out of 10
Exceptional
(18 reviews)
  • 17 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(21 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

8.8 out of 10
Excellent
(10 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

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Exterior
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About this property

Crowne Plaza London- Gatwick Airport by IHG

Suburban hotel with a fitness center and a 24-hour business center
Along with a restaurant, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Crowne Plaza London- Gatwick Airport by IHG offers 294 air-conditioned accommodations with safes and coffee/tea makers. 26-inch LCD televisions come with satellite channels and pay movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Crowne Plaza London- Gatwick Airport by IHG. During your stay, you're just a quick walk from Manor Royal Business Park. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • English breakfast served daily for a fee
  • Self parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Manor Royal Business Park and 10 minutes by foot from Cineworld Crawley
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness center, a terrace, and barbecue grills are also featured at the business-friendly Crowne Plaza London- Gatwick Airport by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Crawley hotel.

For a fee, guests can enjoy English breakfast daily from 6 AM to 10:30 AM.
Cube Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Olive Grove - This restaurant serves brunch, lunch, and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 12 per day)
  • Uncovered extended parking on site (GBP 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6 AM to 10:30 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cube Restaurant
  • The Olive Grove

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 19.95 per person
  • Uncovered self parking fee: GBP 12 per day
  • Uncovered extended parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel London Airport Gatwick
Crowne Plaza London Gatwick Airport
Crawley Crowne Plaza
Crowne Plaza Crawley
Crowne Plaza London-Gatwick Airport Hotel Crawley
Crowne Plaza London Gatwick Airport Hotel
Crowne Plaza London Gatwick Airport
Crowne Plaza London Gatwick Airport an IHG Hotel
Crowne Plaza London- Gatwick Airport by IHG Hotel
Crowne Plaza London- Gatwick Airport by IHG Crawley
Crowne Plaza London- Gatwick Airport by IHG Hotel Crawley

Reviews

Crowne Plaza London- Gatwick Airport by IHG Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 438 out of 1001 reviews
Rating 8 - Good. 312 out of 1001 reviews
Rating 6 - Okay. 128 out of 1001 reviews
Rating 4 - Poor. 69 out of 1001 reviews
Rating 2 - Terrible. 54 out of 1001 reviews

Reviews

8/10 Good

Lutfur Rahman

Travelled with family
There should be concierge service to assists guests to take luggage to rooms and down . This service was lacking , there should be dedicated staff for this , front desk staff were very cooperative and courteous.
Stayed 5 nights in Sep 2025

4/10 Poor

Raghbir

Stayed 1 night in Sep 2025

2/10 Terrible

Paul

Travelled with partner
Disliked: Staff & service, amenities
This hotel sells executive rooms with executive lounge access on weekends but there is no service in the lounge on weekends. The signs in the hotel say there is service but when you ask you are told otherwise. Not told at check-in. The main restaurant is closed as well. If we were aware earlier we would have picked a cheaper room or a different hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Stayed 1 night in Sep 2025

10/10 Excellent

Tracy, Kirkbymoorside

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, polite staff, large comfortable room and a bathroom with large shower and a bath tub, the toiletries smelt delicious. We ate in the restaurant and the food was hot and very tasty.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gonzalo, Placentia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service at check-in were very friendly and answered all my questions. My room was good size, clean, and good air conditioning.
Stayed 1 night in Sep 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, room comfort

Proper working AC just wonderful

Amazing to find a Hôtel with proper working ac. 17 nights in different hotels this trip and this was only one with working ac. I really cannot recommend it enough. My special gratitude to the manager and staff for ensuring that the rooms have proper working ac. I actually got a great nights sleep unlike all the other hotels this trip.
Stayed 1 night in Aug 2025

8/10 Good

Anna

Stayed 1 night in Aug 2025

8/10 Good

glynis

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Jack

Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Stayed 1 night in Jul 2025

6/10 Okay

Inderjit

Travelled with partner
Liked: Cleanliness, staff & service
Single EV charging point was occupied from the time we arrived around 9pm to the time we needed to leave in the morning (by the same car). Having a booking system and 1 hour slots rather than 'first come first served' with only a single charging point. I informed the front desk staff, but he was not particularly interested, could have suggested a nearby charging station it would have been something...this is going to be a common problem with more EV's.
Stayed 1 night in Aug 2025

10/10 Excellent

Kay

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfy beds to rest up before our long haul flight back to Australia.
Stayed 1 night in Jul 2025

10/10 Excellent

Vincent

Liked: Staff & service
They made me a Ham Sandwich at 2:00 Am when I checked in and didn’t want to Charge for it , Vert Nice
Stayed 1 night in Aug 2025

8/10 Good

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Crown Plaza

Good location. Only had breakfast which was good and the staff attentive and friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good base for the night before a very early flight
Stayed 1 night in Jul 2025

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restaurant staff very friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great
Stayed 1 night in Jul 2025

10/10 Excellent

Shihomi

Liked: Staff & service, property conditions & facilities, room comfort
It was really good location and convenient highly recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Roger

Stayed 1 night in Jul 2025

10/10 Excellent

Ann, Mornington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for Gatwick. Nearby shopping and entertainment. Good facilities. Hotel has nice decor and ambiance.
Stayed 1 night in Jul 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Stayed just one night. Friendly efficient welcome. Comfortable room and bed. Bathroom a bit small but v clean and newly appointed. Great breakfast. Easy checkout. Recommended and would stay again
Stayed 1 night in Jul 2025

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