Sandman Signature London Gatwick Hotel

4.0 star property
VIP Access

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Photo gallery for Sandman Signature London Gatwick Hotel

Breakfast, lunch and dinner served
Premium bedding, in-room safe, desk, blackout curtains
Reception
Serves lunch and dinner
Lobby

Popular amenities

  • Bar

Explore the area

Map
18-23 Tinsley Lane South, Three Bridges, Crawley, England, RH10 8XH
  • Hawth Theatre
    ‪2 min drive‬
  • Tulley's Farm
    ‪6 min drive‬
  • Tilgate Park
    ‪6 min drive‬
  • London (LGW-Gatwick)
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Accessible Room, 2 Single Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

Twin Room, 2 Double Beds

8.4 out of 10
Very good
(20 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(41 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Triple Room, 1 Double Bed, 1 Single Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Family Room, 1 King Bed, 1 Single Bed, 1 Trundle Bed

8.0 out of 10
Very good
(4 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About this property

Sandman Signature London Gatwick Hotel

Eco-certified hotel with a fitness center and a steam room
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite.
Sandman Signature London Gatwick Hotel offers 151 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers.

This Crawley hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 500+ Mbps (good for 6+ people or 10+ devices). 40-inch LCD televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
Our customers tell us they can't get enough of the pool at Sandman Signature London Gatwick Hotel. During your stay, you're just a quick walk from Manor Royal Business Park. Features include free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym and a steam room
  • Guests have great things to say about the helpful staff and the pool
  • Just a 3-minute drive from Hawth Theatre and 6 minutes from Tulley's Farm
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Sandman Signature London Gatwick Hotel offers its guests an indoor pool, a steam room, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 6 meeting rooms available. A terrace, multilingual staff, and laundry facilities are also featured at the eco-certified Sandman Signature London Gatwick Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Crawley hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.
Shark Club Grill - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Shark Club Gastrobar - This bar specializes in Modern European cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, English, French, German, Italian, Latvian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 10 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 16.95 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Shark Club Gastrobar
  • Shark Club Grill

Things to do

  • Gym
  • Indoor pool
  • Steam room

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 6 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Portable shower seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1991
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 16.95 for adults and GBP 5.00 for children
  • Uncovered self parking fee: GBP 10 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Up to 2 children 15 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sandman London Gatwick
Sandman Signature
Sandman Signature Hotel London Gatwick
Sandman Signature London Gatwick
Sandman Signature London Gatwick Hotel
Signature Sandman
Ramada Hotel Plaza Gatwick
Ramada Plaza Gatwick
Ramada Plaza London Gatwick Hotel Crawley
Sandman Signature London Gatwick Hotel Crawley
Sandman Signature London Gatwick Crawley
Sandman Signature London Gatwick Hotel Hotel
Sandman Signature London Gatwick Hotel Crawley
Sandman Signature London Gatwick Hotel Hotel Crawley

Sandman Signature London Gatwick Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 584 out of 1022 reviews
Rating 8 - Good. 249 out of 1022 reviews
Rating 6 - Okay. 98 out of 1022 reviews
Rating 4 - Poor. 50 out of 1022 reviews
Rating 2 - Terrible. 41 out of 1022 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were very accommodating, friendly, offering great service. Room and bath were very clean, but our bed was only a queen size, not a king size as what I booked. Hotel is convenient to the Airport, just a short Taxi ride away. The breakfast was very good as well.
Stayed 1 night in Apr 2025

6/10 Okay

Samantha

Stayed 1 night in Apr 2025

2/10 Terrible

Martin

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Give it a miss

The room was tired burn marks in carpet. Hole in the bath where the grab handle had be broken off and not replaced or fixed. The handle for the bath was broken off and lying in the bath. A poor hotel trying to make itself look expensive with fancy lobby
Stayed 1 night in Apr 2025

10/10 Excellent

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option when needing to be close to Gatwick airport. Nice hotel and food was good.
Stayed 1 night in Apr 2025

10/10 Excellent

chloe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Dhilwara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing and i cannot fault our family room.
Stayed 1 night in Apr 2025

6/10 Okay

Andrew

Disliked: Room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Narendra

Stayed 1 night in Apr 2025

10/10 Excellent

Caridad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like
Stayed 1 night in Mar 2025

4/10 Poor

sham

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Air-conditioning was like a hoover, could not sleep
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stat

We stayed as travelling early from gatwick the following morning. Hotel is really nicely presented, clean and comfortable. Nice bar and resto, lovely warm pool and steam room. Would recommend
Stayed 1 night in Apr 2025

10/10 Excellent

Carl J P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, safe, friendly hotel

Nice hotel, pleasant clean room with a great view, friendly, helpful staff, and good buffet breakfast. It's not the closest hotel to Gatwick, but is only about a 10-minute taxi ride away, so it's definitely manageable. I would stay there again.
Stayed 3 nights in Apr 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Diego

Stayed 1 night in Apr 2025

6/10 Okay

Martin

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Room superb, Bar/ Restaurant let the side down!

Room was super, excellent space for catching up on work, very comfortable and excellent air system which is rare in UK, solid water pressure in shower (again rare in UK hotels) only let down for room was settee had hairs/ crumbs on the cushions which is a bit minging but certainly didn’t spoil stay! Bar/ restaurant area wasn’t great, way too cold (and I’m a Northerner!), menu pretty sparse (though steak sandwich was cooked well), beer was flat and the place felt a bit tired…lamps without shades, wireless chargers broken, wooden surfaces water damaged and bubbling/ peeling. Didn’t really want to spend any longer than necessary in main hotel area, couldn’t wait to get back to room which is a shame as usually I’d relax with a few beers in the bar when away on business.
Stayed 1 night in Apr 2025

10/10 Excellent

Kesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were well kept and staff was knowledgeable and courteous. Would stay there again.
Stayed 1 night in Mar 2025

8/10 Good

Craig

Stayed 3 nights in Mar 2025

8/10 Good

Neal

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenient for early morning flight from LGW. Slightly dated decor but clean and very large rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for pre-holiday

A great option for the night before flying out of Gatwick.
Stayed 1 night in Mar 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay again.

We enjoyed this hotel for the friendliness of the staff and a welcoming lobby and restaurant. We paid for the restaurant breakfast and found it delicious as well... basic hotel buffet food, but we liked everything but the orange juice. Family of four, with two teens. The room was comfortable and we enjoyed the tv stations. Pool a bit too cold for us... probably about 78 degrees F. My main complaint is that the wallpaper was roughed up a bit in places and the furniture is a bit dated, but all in all, it was a great stay!
Stayed 1 night in Mar 2025

4/10 Poor

Milinda

Travelled with family
Disliked: Property conditions & facilities, room comfort
Drab. Poor healthy/ vegetarian food offering.
Stayed 1 night in Mar 2025

10/10 Excellent

Denye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good place to layover for an early morning flight.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Stayed 1 night in Mar 2025

4/10 Poor

Neil

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Tired old hotel with thin veneer of refurbishment

Don't expect too much. It's a thin veneer of renovation of an old building, in the middle of nowhere. First indication - front auto doors don't work and ordinary doors difficult and narrow. First floor room, run hot water taps for 20 minutes to get warmish water. Black mould around windows. Food very average. Breakfast expensive, dry, heat lamp food. Some may be ok with this, not me. About 16 pounds. Staff excellent. No daytime food, not even a vending machine. "Free" coffee machine, but cups cost a pound. Walk to Tesco is only 5 minutes. Excellent and clean pool. Lockers broken or locked even when pool is empty. Not value for money. Better hotels nearby. Sorry, I live 5 days a week in hotels and this is simply not good enough in my opinion.
Stayed 5 nights in Mar 2025