Trivelles Waterhall Country Hotel - Gatwick

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Dates

September 2025

October 2025

Superior Double Room, 1 Double Bed, Garden View

Daily English breakfast (GBP 10.99 per person)

Overview
Rooms
Location
Policies

Good

Popular amenities

Breakfast available
Free WiFi

Explore the area

Prestwood Lane, Ifield Wood, Crawley, England, RH11 0LA

Manor Royal Business Park
‪7 min drive‬
K2 Crawley Leisure Center
‪9 min drive‬
Tilgate Park
‪9 min drive‬
London (LGW-Gatwick)
‪9 min drive‬

Room options

Twin Room, 2 Single Beds, Garden View

Sleeps 2
2 Twin Beds

Single Room

Excellent

Sleeps 1
1 Twin Bed

Superior Double Room, 1 Double Bed, Garden View

Good

Sleeps 2
1 Double Bed

Family Triple Room, 1 Bedroom

Sleeps 3
1 Double Bed and 1 Twin Bed

Double Room

Good

Sleeps 2
1 Double Bed

Executive Suite, Microwave, Garden View

Exceptional

1 bedroom
Sleeps 2
1 Double Bed

Similar properties

Free WiFi
Breakfast available
Parking available

About this property

Trivelles Waterhall Country Hotel - Gatwick

Country house in Crawley

Self parking, a garden, and a picnic area are available at this smoke-free country house. WiFi in public areas is free. Housekeeping is available on request.

Trivelles Waterhall Country Hotel - Gatwick offers 20 accommodations with complimentary toiletries. Televisions come with digital channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Trivelles Waterhall Country Hotel - Gatwick. During your stay, you'll be close to Gatwick Aviation Museum. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and self parking (surcharge).

Free WiFi
English breakfast served daily for a fee
Self parking available for a fee
Just a 4-minute drive from Gatwick Aviation Museum and 5 minutes from Cineworld Crawley

As a guest of Trivelles Waterhall Country Hotel - Gatwick, you'll find a garden and a picnic area. WiFi is free in public spaces. Parking is available for a fee. A complete renovation of Trivelles Waterhall Country Hotel - Gatwick was completed in November 2019.

This 4-star Crawley country house is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Uncovered parking on site (GBP 7 per day)

Food and drink

English breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 10.99 per person

Conveniences

Limited-hour front desk

Guest services

Housekeeping (on request)

Outdoors

Garden
Picnic area

Accessibility

No lift

1 building
2 floors
Built in 1800
Renovated entire property - November 2019
Smoke-free property

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathtub or shower
Free toiletries
Private bathroom
Soap
Toilet paper
Towels provided

Entertainment

32-inch TV with digital channels

Food and drink

Electric kettle

Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 3:00 PM - 11:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 10.99 per person
Uncovered self parking fee: GBP 7.00 per day
A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector and a security system

The front desk at this property is open daily from 3:00 PM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Children 12 years old and younger aren't allowed at this property.

Property is also known as

Waterhall Country House

Waterhall Country House Crawley

Waterhall Country House Hotel

Waterhall Country House Hotel Crawley

Waterhall Country House, Gatwick Hotel Crawley

Trivelles Waterhall Country Hotel Gatwick Crawley

Trivelles Waterhall Country Hotel Gatwick

Trivelles Waterhall Country Gatwick Crawley

Trivelles Waterhall Country Gatwick

Trivelles Waterhall Gatwick

Trivelles Waterhall Country Hotel - Gatwick Crawley

Country House Trivelles Waterhall Country Hotel - Gatwick

Waterhall Country House

Trivelles Waterhall Gatwick

Trivelles Waterhall Country Hotel - Gatwick Country House

Trivelles Waterhall Country Hotel - Gatwick Reviews

7.4

Good

7.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

2/10 Terrible

Susan

9 Jun 2025

Disliked: Cleanliness, amenities, property conditions & facilities

I left after the first night - even losing two nights of a three-night reservation because of their non-refundable policy. —There was a safety concern with no stair railing on the last set of stairs to my room. —The heated towel rack is so close to the toilet, I was unable to sit properly on the toilet because the towel rack was burning my leg. —the bathroom sink was just barely a sink. —the carpet seemed soiled - definitely not fresh and clean. I didn’t even want to go barefoot on it. —the room generally felt unsanitary - marks on the walls, the unwiped counter surface in the bathroom, the long curtains hanging to the floor, a general feeling of uncleanness. I couldn’t wait to leave when I woke up at 6:30. AND, the room was just SO SMALL I couldn‘t hardly move and definitely did not have any room for opening my suitcase. AND, the photo in the ad does not show the hotel. Instead, I think it must be a picture of a building in town. SUB PAR!!!

Tiny sink. I couldn’t wash my hands in it without splashing water outside the sink

Oversized curtain on the floor - window area not clean

Stayed 3 nights in Jun 2025

8/10 Good

Jennifer

Travelled with group

1 Jun 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in May 2025

6/10 Okay

Verified traveller

28 May 2025

Liked: Staff & service, room comfort

It was easy to find . But room was small and out dated . I know that's what you get in an old hotel . But curtains were ripped on the inside and wall paper coming off the walls . We had a room that faced the garden but there was old washing lines and ladders that u could see . It was a shame

Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Business traveller

23 May 2025

Disliked: Property conditions & facilities

Stayed 1 night in May 2025

8/10 Good

Charlotte

21 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

10/10 Excellent

Caroline

19 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay!

Our stay at Trivelles was perfect. We had a friendly greeting, our room was comfortable and clean and we had everything we needed. In a pretty location too, with a couple of really nice pubs nearby. We would definitely stay here again.

Stayed 1 night in May 2025

8/10 Good

Paul

Travelled with family

16 May 2025

Liked: Cleanliness, staff & service

Property was clean but a bit tried. It was a little noisy but it is in the landing flight path of Gatwick

Stayed 1 night in May 2025

2/10 Terrible

Sarah

Travelled with family

15 May 2025

Disliked: Staff & service, amenities

Did not bear any resemblance to the photos on the website. The property was tired, tatty and in need of a total refurbishment. There was only one member of staff on duty the afternoon of the day we arrived and the same person when we checked out. Totally disinterested and not helpful at all. We had paid for breakfast x3 on booking, but was told it didn’t show up on their records?? Total sham, certainly will not be recommending this place to anyone, very disappointing.

Stayed 1 night in May 2025

6/10 Okay

Karen

Travelled with family

29 Apr 2025

Disliked: Staff & service, property conditions & facilities

Property is clean but a bit tired ,tvs dont work properly can only get 1 channel ,the bath was dangerous ,like standing on a sponge but the bedding was clean .My son stayed in another room but I think they over booked and he landed up in a loft room ,no television at all ,could just fit in the shower and had aeroplanes flying over every few minutes ,he couldnt close the window as it was to warm ,avoid this room if you get offered it .

Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

29 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2025

10/10 Excellent

Graham

26 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient good value stay in a lovely setting

Stayed 1 night in Apr 2025

8/10 Good

Graham

26 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Comfortable lovely property near gatwick

Stayed 1 night in Apr 2025

8/10 Good

Christopher

Business traveller

16 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a good stay Very reasonable rates at this hotel Close to Crawley and Horsham as well as Gatwick Will use it again

Stayed 3 nights in Apr 2025

8/10 Good

justin

Business traveller

7 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

8/10 Good

Adam

Travelled with partner

6 Apr 2025

Liked: Cleanliness, staff & service

No problem with the staff, very helpful, or the room. Our only issue was that we had some time to kill, and the TV wasn't connected to anything, so couldn't watch it. Our helpful receptionist couldn't fix it either.

Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

5 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel is lovely a drive from Gatwick Airport however

Stayed 1 night in Mar 2025

10/10 Excellent

Faisal

Business traveller

21 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Highly recommended for its exceptional customer service and spacious, well-appointed rooms. The location is also highly advantageous. The staff was very friendly and attentive. I appreciate the service provided.

Stayed 2 nights in Feb 2025

2/10 Terrible

kenny

24 Feb 2025

Disliked: Property conditions & facilities, room comfort

Awful, stay elsewhere

Room was like a shoebox, you couldn’t even open the bathroom door it jammed against the bed, and trying to use the toilet you had to break your neck to sit on it, I’m only 5’7” and I don’t ever hit my head on anything but I felt like a giant in this room. How did this even pass fire regulations? It’s a claustrophobic hell hole, the hotel has no facilities either and is noisy as hell

Stayed 1 night in Feb 2025

8/10 Good

John

23 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very hospitable proprietor. Clean rooms with a fridge and tea making facilities.

Stayed 7 nights in Feb 2025

10/10 Excellent

Alan

17 Feb 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Travelled with partner

3 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good value

Stayed 1 night in Feb 2025

2/10 Terrible

Andrew

Business traveller

2 Feb 2025

Disliked: Amenities, property conditions & facilities

The room which i had was terrrible. Ground floor which was next to some sort of boiler room which meant it was ridiculously warm, could open the window unless i was happy to be kidnapped as it opened straight onto a road. The noise from the boiler room was to loud. No internet connection in this room either, told the staff who said they would fix but it wasnt fixed even though i was meant to be here for 5 days. Anyway left after 2 nights it was shocking,

Stayed 4 nights in Jan 2025