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Crewe Hall Hotel & Spa

4.0 star property

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Photo gallery for Crewe Hall Hotel & Spa

Interior detail
Reception
Terrace/patio
Terrace/patio
Indoor wedding

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar

Explore the area

View in a map
Weston Road, Crewe, England, CW1 6UZ
  • Place, Wychwood Park Conference Centre
    ‪6 min drive‬
  • Place, Mornflake Stadium
    ‪6 min drive‬
  • Place, Lyceum Theatre
    ‪7 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪60 min drive‬

Room options

View all photos for Classic Double Room - Modern Wing

In-room safe, desk, laptop workspace, iron/ironing board

Classic Double Room - Modern Wing

9.2 out of 10
Wonderful
(25 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior King Room - Modern Wing

Superior King Room - Modern Wing

Superior King Room - Modern Wing

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room - Modern Wing

Classic Twin Room - Modern Wing

Classic Twin Room - Modern Wing

8.8 out of 10
Excellent
(3 reviews)
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Feature Double Room - Old Hall

Feature Double Room - Old Hall

Feature Double Room - Old Hall

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Four Poster Room - Old Hall

Four Poster Room - Old Hall

Four Poster Room - Old Hall

9.0 out of 10
Wonderful
(4 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Accessible

Classic Accessible

Classic Accessible

10.0 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Family

Classic Family

Classic Family

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Deluxe Family Double Double

Deluxe Family Double Double

Deluxe Family Double Double

  • 21 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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About this property

Crewe Hall Hotel & Spa

Hotel in Crewe with a full-service spa and a health club
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Crewe Hall Hotel & Spa offers 117 accommodations with safes and hair dryers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Crewe Hall Hotel & Spa. During your stay, you'll be close to Mornflake Stadium. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy British cuisine while dining at The Brasserie
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to body wraps, body treatments, or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym, Pilates classes, and yoga classes
  • 6 minutes by car from Wychwood Park Conference Centre and 7 minutes from Mornflake Stadium
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Crewe Hall Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A hot tub, spa services, and a library are also featured at the business-friendly Crewe Hall Hotel & Spa. Free self parking is available.

This 4-star Crewe hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
The Brasserie - This restaurant specializes in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
The Sheridan lounge - This café specializes in British cuisine and serves lunch only.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Brasserie
  • The Sheridan lounge

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Pilates classes
  • Yoga classes

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12.00 per person
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crewe Hall
Crewe Hall QHotels
Crewe Hall QHotels Hotel
Hall Crewe
Hall QHotels
Hall QHotels Hotel
QHotels Crewe
QHotels Crewe Hall
Crewe Hall Hotel
Crewe Hall
Crewe Hall Hotel Spa
Crewe Hall Hotel & Spa Hotel
Crewe Hall Hotel & Spa Crewe
Crewe Hall Hotel & Spa Hotel Crewe

Crewe Hall Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 512 out of 1000 reviews
Rating 8 - Good. 283 out of 1000 reviews
Rating 6 - Okay. 118 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Break

We thoroughly enjoyed our stay at Crewe Hall Hotel and would happily return again if we have reason to stay near Crewe in the future. The building and grounds are impressive and there's plenty of parking. The buffet breakfast was very good and thanks largely to a wedding reception taking place at the same time as our stay, we were upgraded at no additional cost to a lovely room in the main building.
Stayed 2 nights in Aug 2025

8/10 Good

JULIAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Pete

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel and good facilities in a nice setting.
Stayed 3 nights in Jul 2025

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints food very good swimming pool great
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crewe Hall is absolutely stunning — the grounds and historic architecture are breathtaking, and the whole place has such a romantic, luxurious vibe. The staff were polite and helpful, and the atmosphere felt really special, perfect for a weekend getaway. The only downside was that we were allocated a disabled-access room, which felt a little unusual given that we hadn’t requested one. While it was spacious and clean, some of the features (like the bathroom setup) didn’t feel quite as comfortable or luxurious as we would have expected for a standard room. It didn’t ruin our stay by any means, but it was a bit of a surprise. Had to pay extra for a different room type, but I am glad we did because the upgraded room was in the main building and beautiful. Overall, it’s a gorgeous venue with so much character — just maybe worth double-checking the room type
Stayed 1 night in Jul 2025

10/10 Excellent

ASIM

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely venue old venue, went for a birthday party, would recommend to friends visiting from abroad. Only negative was the shower was stuck on boiling and locked at a height for someone vertically challenged, I near enough had to sit down to use it.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Stayed 2 nights in Jul 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

ANGYALKA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

suzanne

Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really lovely stay in this beautiful historic hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was an attraction in itself. So beautiful. The staff was very friendly
Stayed 1 night in Jun 2025

4/10 Poor

Dave

Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 2 nights in Jul 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Stuart

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor staff

Lovely hotel, but all staff need some training on customer service - i constantly felt i was a hassle to them Evening meal was good, but breakfast buffet was very poor with luke warm sausages and cold bacon. Had a meeting in the hotel and returned to Brasserie for Lunch to faced with another buffet and was faced with cold chips and luke warm sausages (saved by hot gravy)
Stayed 1 night in Jun 2025

10/10 Excellent

Andy, Kettering

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.... overnight single week day stop over due to train cancellation.... Good service....rooms good all be it random numbering and quite a walk from the hotel reception.... Tried the Restaurant.... very reasonable... seemed quiet on a week night although told or was busy... Recommend the pool.. never tried the spa.... will be back if ever stuck in Crewe again... Room was serviced by a lovely girl..... Kate T.... Everything was as it should be...
Stayed 1 night in Jun 2025

4/10 Poor

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful property. Checkin/checkout experience spoiled the whole stay. Such a shame. Better staff training to directly acknowledge and admit mistakes will improve the customer experience.
Stayed 1 night in Jun 2025

10/10 Excellent

WARREN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During our 3 weeks visit to the UK we visited of 25 historic homes and gardens. This was our only opportunity to actually stay in one. It was one of the highlights of our trip. Not only did we stay at a historic site but one that had modern facilities and amenities also. Couldn’t have been better. The staff was great too.
Stayed 2 nights in May 2025

10/10 Excellent

Magda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent, very comfortable bed, pool facilities were nice, quiet and clean, the shower in the room fluctuated in temperature and there were limited vegan options at the resturant (would love to see simple tomato pasta on the menu) but otherwise an excellent stay
Stayed 1 night in Jun 2025

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

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