The Stuart Hotel, Sure Hotel Collection by Best Western

3.0 star property

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Photo gallery for The Stuart Hotel, Sure Hotel Collection by Best Western

Reception hall
Exterior
Standard Room, 1 Double Bed, Accessible, Non Smoking
Standard Room, 1 Double Bed, Non Smoking
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Bar
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
119 London Road, Derby, England, DE1 2QR
  • Derby Cathedral
    ‪15 min walk‬
  • Derbyshire County Cricket Club
    ‪18 min walk‬
  • Pride Park Stadium
    ‪18 min walk‬
  • East Midlands (EMA)
    ‪19 min drive‬

Room options

Executive Room, 1 Double Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Double Bed

Standard Room, 1 Single Bed, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(18 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

7.6 out of 10
Good
(11 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

The Stuart Hotel, Sure Hotel Collection by Best Western

Hotel with a restaurant, a quick walk to Derbion
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include a meeting room, a 24-hour front desk, and express check-out. Housekeeping is available on request.
The Stuart Hotel, Sure Hotel Collection by Best Western offers 100 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at The Stuart Hotel, Sure Hotel Collection by Best Western. During your stay, you're just a quick walk from Derbion. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at XS Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include meeting rooms and TV in a common area
  • Within a 15-minute walk of Derbion and Derby Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly The Stuart Hotel, Sure Hotel Collection by Best Western also features express check-out and a television in a common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Derby hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
XS Restaurant - This restaurant specializes in British cuisine and serves breakfast and dinner. A children's menu is available.
Liquid Bar - Onsite bar. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 5.10 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12.95 for adults and GBP 8.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Liquid Bar
  • XS Restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests will receive an email from the property with online check-in information. Alternatively, guests may check in by scanning a QR code at the hotel on arrival (smart phone or tablet required).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12.95 for adults and GBP 8.95 for children
  • Uncovered self parking fee: GBP 5.10 per day
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western Stuart Derby
Best Western Stuart Hotel
Best Western Stuart Hotel Derby
Stuart Best Western
Stuart Hotel
Stuart Hotel Derby

The Stuart Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 241 out of 1001 reviews
Rating 8 - Good. 354 out of 1001 reviews
Rating 6 - Okay. 239 out of 1001 reviews
Rating 4 - Poor. 106 out of 1001 reviews
Rating 2 - Terrible. 61 out of 1001 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

B

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
We booked a two night stay as we were going to trance in the woods. Location of the hotel is good with just a short work into the centre. My booking stated we booked a standard room however on arrival we were given an accessable room. With the windows looking out over Tesco carpark. So the curtains had to stay mostly closed. My wife liked the light in the bathroom as she said it was good for doing her makeup. However you did feel a little exposed in there. Also we had no hot water. We did bring this to the staffs attention. However we didn't have time to wait for solutions so had to boil the kettle for a wash as who actually likes a cold shower. In the evening when we returned back from the event. The manager did offer to move us or offer a room to shower in the morning and a free breakfast added onto our account. Would we book this hotel for next year? Highly unlikely.
Stayed 2 nights in Jun 2025

8/10 Good

Tracy

Stayed 1 night in May 2025

10/10 Excellent

Craig

Stayed 2 nights in May 2025

6/10 Okay

Simon

Liked: Staff & service
Disliked: Property conditions & facilities
Good spot if you want to stay in Derby...... Very Corporate focused, parking is payable
Stayed 2 nights in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

8/10 Good

GEORGE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet comfortable and convenient
Stayed 3 nights in May 2025

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in May 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
No hot water in the shower or tap Was offered to shower in someone else’s room.. not a practical option Bathroom not cleaned enough And poor spacing and ventilation
Stayed 1 night in May 2025

10/10 Excellent

Claire

Stayed 1 night in May 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Arthur, Wirral

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly, helpful staff. Comfortable bed, good shower and toiletries.
Stayed 1 night in May 2025

6/10 Okay

Richard

Travelled with group
Liked: Staff & service
Stayed 2 nights in Apr 2025

4/10 Poor

Marie

Stayed 1 night in May 2025

6/10 Okay

Thomas

Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Ram

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More than I expected. Exceptional service from the receptionist and other staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jonny

Stayed 3 nights in Apr 2025

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Convenient location to train station
Stayed 1 night in Apr 2025

10/10 Excellent

ANDREA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Zoe

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Close to station

Less than 10 minutes walk from Derby station, good sized room, shower leaked but not significantly. Bed was firm but not horrendously so Front desk very welcoming and helpful
Stayed 3 nights in Apr 2025