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3.5 out of 5

"Across the road from the train station which was really handy, room was clean and had everything needed (hairdryder tea/coffee facilities shower gel e ... " More

By a verified traveller on Sat 30 Nov 2019

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Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Derby Midland, BW Signature Collection. During your stay, you're just a quick walk from intu Derby. Free WiFi in public areas, a restaurant and a bar are available. This 4-star hotel has 102 rooms over 3 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • All rooms offer 24-hour room service, LCD TVs and coffee/tea makers
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests speak favourably about the central location and the helpful staff
  • Within a 15-minute walk of intu Derby and Derby Theatre
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Suite, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Classic Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Room, 1 Single Bed, Non Smoking

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Executive Room, Multiple Beds, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Classic Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Derby Midland, BW Signature Collection ratings based on 6 verified reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Derby Midland, BW Signature Collection

Everyone (4) Couples (1) Family (1)
4 out of 5
Across the road from the train station which was really handy, room was clean and had everything needed (hairdryder tea/coffee facilities shower gel etc). Shower was a bit temperamental and very hard to get temperature right. Didn't use restaurant but attended a xmas party and the meal was really good. Only one person checking people out which resulted in a queue.

Posted by on 30 Nov 2019

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5 out of 5

Posted by on 17 Jun 2019

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2 out of 5
Our room was dirty: the curtain had a big, brown stain, the lampshades were really dirty, the net curtain was torn, the wallpaper was scuffed & marked and the carpet was marked. The bed was comfy & clean, however.

Posted by on 27 May 2019

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3 out of 5

Posted by on 24 May 2019

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5 out of 5
Extremely nice hotel, staff friendly and helpful. The room was spacious, and the bed comfortable. Quiet, with blackout curtains made sleeping easy. I really enjoyed my one night stay. I believed that parking was included, but as I did not book direct with the hotel it cost £8. I paid £10 extra to upgrade to a wider double bed, but as the upgraded bed was very wide I might not have needed to, lol. Recommended as a base for a good night in Derby. Close to transport and close enough to town centre for a cheap taxi ride.

Posted by on 16 Jan 2019

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2 out of 5

Very disappointing, suggest avoiding

Pros: Nothing
Cons: Everything, especially customer service.
2 night stay Fri/Sat to go on special day out by train on Saturday, so very convenient for station. However, hotel overwhelmed especially on Friday, stood at reception some time in small queue whilst one member of staff talked on phone in front of customers the whole time, another passed and asked if we were checking in (yes we were we said, but no help offered), finally other lady finished with one customer, tapped on compute for 1-2 mins without even looking up and then finally served us. Email account and phone on booking wrong, never mind they said just correct it. Passed huge prom night celebration on way in, no music at 8.45pm. Then got to room directly over ballroom when thumpa thumpa music started right under us till 11.20pm. So no sleep till then and no chance of another room as hotel full and overflowing with people. Next night when we got back at 9.30pm wedding in full flow and thumpa thumpa music till 12 midnight directly under our room. Reception said would end at 12 pm but made no attempt to do anything about it. We booked 4 months in advance and were not part of prom or wedding so why were we put directly above it when there are other guests who WERE part of that party and some other parts of hotel were much quieter? Raised issue on departing and were told Operations Manager would get in contact. 4 days (working days) later and no contact. Room tired & quite stuffy. Brawl of some kind outside wedding on green late Saturday when trying to get to car. Not good.

Posted by on 12 Jul 2017

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About the Derby Midland, BW Signature Collection

Location Midland Road, Derby, England DE1 2SQ

Renovations + Closures

This property is closed from 25 March 2020 to 6 September 2020 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 4672 square feet (434 square metres) and includes conference rooms. The eco-friendly Derby Midland, BW Signature Collection also features a terrace, a garden, and complimentary newspapers in the lobby. For a fee, parking is available. This 4-star Derby hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 3 levels
  • 4672 sq ft of conference space
  • 434 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: East Midlands (EMA) (21.6 km / 13.4 mi)
  • Train station: Derby Midland Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Derby Midland, BW Signature Collection offers 102 forms of accommodation with coffee/tea makers and a hairdryer. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Derby hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 8 AM to 9:30 AM.

Brasserie Restaurant – This brasserie serves lunch, dinner and light fare.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per night.

Pet Policy

  • Pets: GBP 15.00 per pet, per night
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note the hotel reserves the right to charge the credit card on file at the time the cancellation policy applies for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Staffed front desk
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 15.00 per person (approximately)
  • Self-parking fee: GBP 8.00 per day
  • Pet fee: GBP 15.00 per pet, per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Derby Hallmark
  • Derby Hallmark Hotel
  • Hallmark Derby
  • Hallmark Derby Hotel
  • Hallmark Hotel Derby
  • Hotel Hallmark Derby
  • Hallmark Hotel Derby Midland
  • Hallmark Hotel Midland
  • Hallmark Derby Midland
  • Hallmark Hotel Derby Midland
  • Hallmark Hotel Derby The Midland
  • Derby Midland, BW Signature Collection Hotel
  • Derby Midland, BW Signature Collection Derby
  • Derby Midland, BW Signature Collection Hotel Derby

You should know

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.