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"The hotel is looking very tired. Old fashioned but not kitsch.. generally ok but could do with a luck of paint. Paper thin walls, and creaky floors, ... " More

By a verified traveller on Tue 02 May 2017

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Executive Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Derby Station Hotel, Sure Hotel Collection by Best Western, you're just a quick walk from The Roundhouse. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy international cuisine while dining at Lounge Bar
  • English breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 4-minute walk from The Roundhouse and 7 minutes on foot from intu Derby
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Derby Station Hotel, Sure Hotel Collection by Best Western ratings based on 9 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Derby Station Hotel, Sure Hotel Collection by Best Western

Everyone (2) Couples (4) Business (1) Family (1) Friends (1)
2 out of 5
Bedding hadn't been changed on one of the beds and things from a previous guest still in the bathroom

Posted by on 19 Jul 2019

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2 out of 5
The room was dirty and smelt due to a damp patch on the carpet. Needs a good refurb!

Posted by on 15 Oct 2018

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4 out of 5

Great central location

The hotel is looking very tired. Old fashioned but not kitsch.. generally ok but could do with a luck of paint. Paper thin walls, and creaky floors, luckily neither of us are light sleepers! The bathroom door didn't lock. The trouser press in the room was out of order, though to be honest, do people still use these?? The water machine and ice dispenser in the hall also out of order. Staff were friendly Breakfast was ok, though not a huge selection, just the usual fryup and limited cereals. I overheard another resident being snapped at by the cook because she'd not ordered vegetarian breakfast the night before! Last point - parking. There is ample space for parking but even the discounted £8 per night seems unreasonable given that the attached restaurant gives customers free parking in the same car park!! We were in Derby to see family and didn't use the restaurant. In summary - it was ok. It had a bed, a kettle, and a shower, which is all we really needed.

Posted by , from Aberdeen on 2 May 2017

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1 out of 5

Cheap and not so cheerfull

Room shabby. Threadbare carpet. Breakfast finished very early.

Posted by on 21 Aug 2015

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2 out of 5

You get what you pay for.

My sister and I were in town for a wedding. We arrived quite later for check in and were greeted by a very friendly porter who took us through the normal procedures. Room was very standard and basic. Breakfast was quite disappointing, you can tell the staff are very used to only doing the bare minimum. All in all I wouldn't stay there again.

Posted by on 6 Jul 2015

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5 out of 5

Best value for money ever

Incredible value. Shared with a mate and it cost me £22.50 a night. Expected grotty, awful hotel which wouldn't have bothered us but it was actually very clean, decent room standard, small extras such as biscuits, shampoo, ice and water in corridors and my favourite blast from the past, a shoe polisher. Really close to station and a reasonable walk to town, we all left with a sore head and a smile! If I could change one thing it would be the heat in the rooms but opening the window soon fixed that.

Posted by on 26 May 2015

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2 out of 5

Great location but needs a right good uplift !

Great location to the train station so if its just somewhere to lay your head for the night its ideal. The staff seemed okay although not very informative. Breakfast seemed like it was there for a week before I had it. Best thing was the boxed cornflakes I'm sad to say. The hotel room itself is in need of some big improvements its old and tired and looks like a cleaned up crime scene from an old Columbo movie.

Posted by on 16 Sep 2014

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2 out of 5

one night stopover

The hotel is clean and tidy and considering we only stayed one night it provides adequate accommodation to sleep. The rooms are overly hot and although it states fans are available these are on a first come first served basis - the receptionist told us we should have asked for one when we checked in as they had them available then! It would have been cooler to sleep in the corridor.

Posted by on 23 Jul 2014

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4 out of 5

Great place

Cant fault this hotel, from location to staff all was great. Got it at a bargain price too. Brilliant. Ample free parking and good quality breakfast at a reduced price. Thoroughly enjoyable stay.

Posted by on 10 Jun 2014

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About the Derby Station Hotel, Sure Hotel Collection by Best Western

Location Midland Road, Derby, England DE1 2SL

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. Public spaces have free WiFi. The business-friendly Derby Station Hotel, Sure Hotel Collection by Best Western also features tour or ticket assistance, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. Smoking is allowed in designated areas at this 3-star Derby hotel.

  • 1 building
  • 87 guestrooms or units
  • 2 levels
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Derby Midland Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Derby Station Hotel, Sure Hotel Collection by Best Western offers 87 accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a English breakfast on weekdays from 7:00 AM and 9:30 AM.

Lounge Bar – This bar specialises in international cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 15.00 per pet, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 12.50 per person
  • Self-parking fee: GBP 8.00 per day
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Derby Hallmark
  • Derby Hallmark Inn
  • Hallmark Derby
  • Hallmark Inn Derby
  • Hallmark Inn Derby
  • Derby Inn Sure Hotel Collection by Best Western
  • Derby Station Hotel, Sure Hotel Collection by Best Western Hotel
  • Derby Station Hotel, Sure Hotel Collection by Best Western Derby

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.