Best Western Premier Dover Marina Hotel & Spa

4.0 star property

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Photo gallery for Best Western Premier Dover Marina Hotel & Spa

Experience the warm welcome at Churchill Bar & Lounge, where a prominent entrance and inviting atmosphere await.
Enjoy a serene coastal retreat with access to calm waters via a walkway.
Enjoy a classic cocktail at the hotel bar, where a stylish counter and elegant lighting set the scene.
Relax in this stylish room with a large bed, armchairs, and a glass coffee table.
Relax in a spacious room with a large bed, sofa, and armchair, featuring a vanity and wardrobe.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Dover Waterfront, Waterloo Crescent, Dover, England, CT17 9BP
  • Dover Castle
    ‪12 min walk‬
  • Dover Western Docks Cruise Terminal
    ‪13 min walk‬
  • Dover Eastern Docks Ferry Terminal
    ‪17 min walk‬

Room options

Standard Room, 1 Double Bed, Non Smoking, Sea View

8.6 out of 10
Excellent
(25 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Balcony, Sea View

9.8 out of 10
Exceptional
(6 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Family Room, 2 Double Beds, Non Smoking (Family 4)

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Balcony, Sea View (Walk-in Shower;Larger Room)

  • Sleeps 4
  • 1 King Bed

Family Room, Multiple Beds, Non Smoking (Family 3)

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Room, Multiple Beds, Non Smoking (Family 5)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Suite, 1 King Bed, Balcony, Sea View (with Sofabed)

  • Sea view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Single Bed, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(57 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Non Smoking

9.2 out of 10
Wonderful
(25 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Double Bed, Balcony, Sea View

9.2 out of 10
Wonderful
(32 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Best Western Premier Dover Marina Hotel & Spa

On beach with hot tub, near Dover Western Docks Cruise Terminal
Catch some rays at the beach or spend the day relaxing at Best Western Premier Dover Marina Hotel & Spa's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Best Western Premier Dover Marina Hotel & Spa offers 122 air-conditioned accommodations with safes and complimentary newspapers. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Memory foam beds feature premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Dover hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club, a hot tub, and a sauna.

Children under 18 years old are not allowed in the health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of Best Western Premier Dover Marina Hotel & Spa's great location. During your stay, you're just a quick walk from North Downs Way - East. Free WiFi in public areas, 2 restaurants, and a full-service spa are available.
  • Free WiFi
  • Enjoy international cuisine with a beachfront location at Mr White's Chophouse, one of the property's 2 restaurants
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Treat yourself to body scrubs, facials, or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Dover Western Docks Cruise Terminal and a few minutes from Dover Castle
  • Airport, ferry terminal, and cruise terminal shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Premier Dover Marina Hotel & Spa offers its guests a full-service spa, a health club, and a hot tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 732 square feet (68 square meters) and includes conference space. A sauna, a terrace, and multilingual staff are also featured at Best Western Premier Dover Marina Hotel & Spa. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victorian Dover hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:00 AM.
Mr White's Chophouse - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Waterfront Bar - This beachfront bar specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.
Wheeler's Fish and Chips - This beach seafood restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Starbucks Cafe - Onsite coffee shop. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, Hindi, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Parking on site (GBP 5 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15.95 for adults and GBP 8 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Mr White's Chophouse
  • Starbucks Cafe
  • Waterfront Bar
  • Wheeler's Fish and Chips

Things to do

  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Piano
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Dining table
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 732 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Vibrating pillow alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1832
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property will place a credit card authorization for the cost of the 1st night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: GBP 40 per pet, per day, plus a deposit of GBP 100 per stay
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.95 for adults and GBP 8 for children
  • Airport shuttle fee: GBP 145 per vehicle (one way)
  • Self parking fee: GBP 5 per night
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: GBP 30 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Best Western Premier Dover Marina Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Dover Marina
Best Western Marina Dover
Best Western Plus Dover
Best Western Plus Dover Marina
Best Western Plus Dover Marina Hotel
Dover Best Western Marina Hotel
Dover Marina Hotel
Hotel Dover Marina
Hotel Marina Dover
Marina Hotel Dover
Best Western Dover Marina Hotel And Spa
Best Western Dover Marina Hotel Dover
BEST WESTERN PLUS Dover Marina Hotel & Spa England, UK
Best Western Plus Marina Hotel
Best Western Plus Marina
Best Western Dover Marina Hotel
BEST WESTERN PLUS Dover Marina Hotel & Spa England UK
Best Western Plus Dover Marina Hotel Spa
Premier Dover Marina & Dover
Best Western Plus Dover Marina Hotel Spa

Best Western Premier Dover Marina Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 358 out of 625 reviews
Rating 8 - Good. 148 out of 625 reviews
Rating 6 - Okay. 75 out of 625 reviews
Rating 4 - Poor. 31 out of 625 reviews
Rating 2 - Terrible. 13 out of 625 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in May 2025

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and our room with a view was sensational.
Stayed 1 night in May 2025

8/10 Good

Serena

Disliked: Staff & service
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Stayed 2 nights in May 2025

10/10 Excellent

Rob, SURREY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is centrally located across from the Dover Beach. Lots of dining options nearby or a short walk to the town centre. Staff was excellent other than one server in the main restaurant,
Stayed 3 nights in Apr 2025

10/10 Excellent

Julie Ann, Stony Plain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suggest a little more organization/help for check out with elevators and taxi picks. Luggage pick up - use your service lift to take luggage down from 2nd and 1st floors since elevator default to highest floor called. Taxi - maybe someone at back door helping some people with luggage since that is where taxi pick up was. I was fine but was very difficult for some with the revolving door and stairs.
Stayed 3 nights in Apr 2025

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely clean rooms with friendly staff close to ferry and trais
Stayed 1 night in May 2025

10/10 Excellent

olga

Stayed 1 night in Apr 2025

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff very friendly. Terrible steak at the chophouse though. Overall a good stay!
Stayed 2 nights in Apr 2025

4/10 Poor

Adam

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Noisy neighbours, banging doors not a great nights sleep. Not the hotels fault but doors could close more slowly and rooms be better insulated for noise.
Stayed 1 night in Apr 2025

10/10 Excellent

Arun

Stayed 1 night in Apr 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, spa was really nice and perfect area for walking
Stayed 1 night in Apr 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort

2 night stay April 2025

Nice hotel with free parking. I had a nice room with a balcony and see view on the first floor, which was directly above the restaurant. Everything was fine except two problems. 1. The doors to the balcony didn’t lock properly and 2. I kept hearing a regular thud - which I believe was a door from the restaurant to the kitchen banging each time the staff went in and out. That really needs to be sorted out as it would be easy to add a dampener to the door jam. Other than that I don’t have any other criticism. The staff were friendly and welcoming. The breakfast offerings was excellent and the fillet steak I had one evening was delicious as was the glass of Shiraz-Cabernet Sauvignon I had.
View from room 106
View from room 106
Balcony door bolt not engaging
Stayed 2 nights in Apr 2025

10/10 Excellent

Glyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Great staff! Great location for cruise port. Only negative...Bathroom too small in Superior room with balcony and sea view.
Stayed 2 nights in Apr 2025

6/10 Okay

Dale, Hamlyn Terrace

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
We have stayed in many hotels but sadly we won't be going back to this one. The premier room that we booked barely had enough room to get past the bed and TV, you struggled to sit on the toilet and the terrible smell coming out of the toilet was ghastly. The location is obviously excellent as were the staff, however this hotel needs a review of its prices and standards as they don't match up to what they charged.
Stayed 1 night in Apr 2025

10/10 Excellent

rik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Fantastic as always
Stayed 2 nights in Apr 2025

8/10 Good

Rohey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Double bed room = bed and couch

The hotel had a great first impression. The lobby is really nice and inviting. Front desk and staff are present and very helpful during our stay. The elevator acts like the first made elevator though, very slow and not in order and very small. So if your room is on the 4th floor you have that to look forward to since the stairs do not go all the way to the f 4th floor. My biggest issue was their labeling of the rooms. We booked a two double bed room but they do not have those, all their double bed rooms are one bed and a couch that is not very comfortable. We gave the bed to kids and slept on the couch and woke up aching because it closer to the door. Aske from desk and he said all the room are the same, it was very tight and hard yo move around with kids. The bathroom was very clean, the bathtub tile was chipped just at two spots but very clean. They gave us extra towels. The tv does not work even for basic local news, you would have to connect your phone or your own apps. The location is great tho, right beach front and very close to dover castle
“Second bed”
Very hard
Stayed 1 night in Apr 2025

10/10 Excellent

Murad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Apr 2025

10/10 Excellent

Philip

Stayed 1 night in Apr 2025

10/10 Excellent

Niall

Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Spencer

Liked: Cleanliness, room comfort
Classic British hotel. Small rooms, tiny lifts. Only one or two working front desk very busy. No bellmen to assist with luggage. That being said, we had a delightful time. Adjacent to a walkable beach promenade, with great views of the Cliffs of Dover. Perfect for a pre- or post-cruise stay. Five minute taxi to the pier.
Stayed 1 night in Apr 2025

8/10 Good

Spencer

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Stayed 1 night in Apr 2025