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Delta Hotels Durham Royal County

4.0 star property

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Photo gallery for Delta Hotels Durham Royal County

Exterior
Meeting facility
1 bedroom, premium bedding, down duvets, in-room safe
Meeting facility
Al fresco dining, serves lunch and dinner

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Parking available
  • Air conditioning

Explore the area

View in a map
Old Elvet, Durham, England, DH1 3JN
  • Place, Durham Castle
    ‪4 min walk‬
  • Place, Durham Cathedral
    ‪6 min walk‬
  • Place, Durham University
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪30 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Superior Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Superior Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, River View

1 bedroom, premium bedding, down duvets, in-room safe

Superior Room, 1 King Bed, Non Smoking, River View

8.4 out of 10
Very good
(5 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(46 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Delta Hotels Durham Royal County

Riverfront hotel with a 24-hour fitness center and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and coffee/tea in a common area are onsite. Housekeeping is available once per stay.
Delta Hotels Durham Royal County offers 150 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered once per stay and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the breakfast at Delta Hotels Durham Royal County. During your stay, you're just a quick walk from Durham Indoor Market. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Self parking available for a fee
  • Services include a concierge, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 1-minute drive from Durham University and 14 minutes from Beamish Open Air Museum
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 5 meeting rooms available. A 24-hour fitness center, a terrace, and a garden are also featured at Delta Hotels Durham Royal County. The hotel can provide concierge services and wedding services. For a fee, parking is available. A complete renovation of Delta Hotels Durham Royal County was completed in March 2021.

This Victorian Durham hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM and 10:30 AM.
Cast Iron Grill - This bar serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Paddy and Scott's - This coffee shop serves lunch and light fare. Open select days.
Cast Iron Bar - This bar specializes in British cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Cast Iron Terrace - This bar serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 10 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 11 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18.50 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cast Iron Bar
  • Cast Iron Grill
  • Cast Iron Terrace
  • Paddy and Scott's

Things to do

  • 24-hour gym

Family friendly

  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (on request)
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1630
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - March 2021
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 18.50 for adults and GBP 8.00 for children
  • Fee for in-room wireless internet: GBP 10.00 per day (rates may vary)
  • Self parking fee: GBP 11.00 per day
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Durham County Marriott Hotel
Durham Marriott Hotel Royal County
Durham Marriott Royal County
Marriott Hotel Royal County
Marriott Royal County
Durham Marriott Hotel Royal County
Delta Hotels Durham Royal County Hotel
Delta Hotels Durham Royal County Durham
Delta Hotels Durham Royal County Hotel Durham

Delta Hotels Durham Royal County Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 601 out of 1003 reviews
Rating 8 - Good. 274 out of 1003 reviews
Rating 6 - Okay. 83 out of 1003 reviews
Rating 4 - Poor. 31 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice quiet place to rest on our journey up north. The staff was helpful, the beds were comfy, and the room was unexpectedly large for England. Breakfast was delicious. Only bad part was that there were not enough usb charging ports by the bed, but it’s not a big deal. Probably our best stay on our England trip.
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Stayed 1 night in Jul 2025

8/10 Good

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice 2 night stay at the Delta Durham. Staff were friendly and eager to help. One small issue was that we were not made aware at check in that we had to opt in to having our room serviced and therefore this was not carried out after our first nights stay.
Stayed 2 nights in Aug 2025

4/10 Poor

Nicholas

Stayed 4 nights in Jul 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, quiet hotel close to old Durham. Staff were very friendly and helpful, and particular kudos to those working the evening shift in the restaurant and bar.
Stayed 2 nights in Jul 2025

6/10 Okay

AE

Liked: Cleanliness, property conditions & facilities, room comfort
Good location Comfortable room Clean room and bathroom
Stayed 2 nights in Jul 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Just an on the spur decision to visit Durham great place like a mini York
Stayed 1 night in Jul 2025

10/10 Excellent

stefan, Alcester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, very comfortable pillows
Stayed 1 night in Jul 2025

10/10 Excellent

Victoria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I attended a wedding not to far from the hotel, so when I came to check in, front of desk was warm and welcoming,friendly atmosphere, house keeping staff very friendly, room was over the riverside, beautiful views, room was clean, and fresh, beds were very comfortable. Bathroom very clean and spacious.Temperature controlled room, which made it amazing when it was rather warm when we had come back later on. Definately recommend! ❤️
Stayed 1 night in Jul 2025

10/10 Excellent

Malcolm, SAN FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Delta hotel was top class , would definitely book again.
Stayed 2 nights in Jul 2025

6/10 Okay

shamim

Liked: Cleanliness
Disliked: Staff & service
One particular male staff member quite assuming and condescending. When we asked re electric car charge points his response was ‘oh I wouldn’t get an electric car !’ . Extraordinary !
Stayed 2 nights in May 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Disappointing experience

The main problem was the lift not working throughout our stay and we were on the 3rd floor. Also there were 2 coachloads of guests staying and the breakfast experience was very poor. On one day we had to queue, there was hardly any food and lots of uncleared tables. The room was clean and staff helpful but there were not enough to cope with the numbers. Our bathroom door was difficult to open from the inside which was a safety concern. We reported it as urgent but it was not fixed.
Stayed 5 nights in Jul 2025

4/10 Poor

Karen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't think I like anything about this hotel. Didnt think I will write a bad review for a Marriott hotel. I had staged in different Marriott hotel around the world but this one is horrible. Mouldy stink in the bath area. The room is so small that if anyone who is claustrophobic should stay away. We had booked breakfast for one day, which is £15 per person. Coffee was horrible, baked beans, eggs and bacon were all out, no one cares to refill it until we asked. It was only before 9, we were not that late. If anyone do stay there, there are cafes near the hotel, only 3 mins walk, they sell full English breakfast around £10, or a bacon and egg bap at £6, very nice and fresh
Mouldy bathroom
Mouldy bathroom
Stayed 2 nights in Jul 2025

6/10 Okay

Sandeep

Travelled with family
Liked: Cleanliness
Hotel need a complete revamp as the condition is worn out at best. The elevator was not working in the main wing so we were forced to walk up two floors, take the connection skyway to our block and then walk up or down the stairs in that block to reach our floor, which was very exhausting and tedious. When using the entrance across the street in the riverside block to save ourselves from climbing the stairs we were quite curtly told that the entrance is only for staff and that customers are required to undergo the ordeal on climbing multiple staircases to reach the other block.
Stayed 3 nights in Jul 2025

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
Filthy room with leftover adult gummies under the vanity. Disgusting bathroom with black mold all around sink, and rusty handles in bathtub. Please avoid.
Stayed 1 night in Jul 2025

6/10 Okay

Cornelius

OK'ish stay

The mattress was worn and has seen better days probably a few years ago already. The airconditioning vents were exceptionally dusty - a hayfever challenge as they are blowing at the entry door and above the bed itself. The breakfast was overpriced for the quality provided. Not real value for money when compared to equivalent hotels in Newcastle or York
Stayed 3 nights in Jul 2025

10/10 Excellent

Eloise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Superb friendly staff. Great location. All round very good. Rooms are a little old fashioned but this didn’t matter. Staff were outstanding.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Stayed 1 night in Jun 2025

4/10 Poor

MU

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Disappointing stay

I have stayed here many times to visit my son and the experiences have been patchy. This visit was on the poor end of my experiences. I had booked 3 rooms and only 2 were ready when I arrived with my family at 3:45. We did not get the keys to the third room until after 9pm. The staff did not contact me to let me know the room was ready. The staff seemed very flustered and not focussed on customer experience (it was university graduation season and they were busy). There were no tissues in one of the room and insufficient coffee sachets for our stay. When we asked for more coffee, we were given tea. The lift to the rooms has been out of order for a couple of weeks and there was no offer to help us take our luggage up two flights of stairs. The room rates were really high (presumably due to demand) but the experience did not match the premium price point.
Stayed 2 nights in Jul 2025

6/10 Okay

Andrew

Liked: Room comfort
Great location, Durham gorgeous. Hotel good but needs some refurb. Lift pit of service throughout stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort

Great hotel in Durham

Visiting our son. Good location. Lovely room and friendly staff.
Stayed 2 nights in Jun 2025

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