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Hotel Indigo Durham by IHG

4.0 star property

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Photo gallery for Hotel Indigo Durham by IHG

Exterior
Property amenity
Bar (on property)
Interior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Parking available

Explore the area

View in a map
9 Old Elvet, Durham, England, DH1 3HL
  • Place, Durham Castle
    ‪4 min walk‬
  • Place, Durham Cathedral
    ‪6 min walk‬
  • Place, Durham University
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪29 min drive‬

Room options

View all photos for Premium Room

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Accessible bathroom

Standard Room

9.6 out of 10
Exceptional
(19 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(34 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Premium Room, 1 Double Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Free minibar items, in-room safe, individually decorated

Standard Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(9 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, Bathtub

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Premium Room, 1 King Bed, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Double Bed (Cathedral View)

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Premium Room, 1 Double Bed (Cathedral View)

10.0 out of 10
Exceptional
(9 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Queen Beds, Bathtub

Premium Room, 2 Queen Beds, Bathtub

Premium Room, 2 Queen Beds, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Methodist Church View)

Premium Room, 1 King Bed (Methodist Church View)

Premium Room, 1 King Bed (Methodist Church View)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior
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  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,003 reviews
The price is €91
includes taxes & fees
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About this property

Hotel Indigo Durham by IHG

Hotel in Durham with a fitness center and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Hotel Indigo Durham by IHG offers 83 accommodations with minibars (stocked with some free items) and safes. Each accommodation is individually furnished and decorated. 42-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the breakfast at Hotel Indigo Durham by IHG. During your stay, you're just a quick walk from Durham Indoor Market. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Enjoy a bite to eat at Marco Pierre White, a steakhouse that serves local and international cuisine
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Just a 5-minute walk from Durham Indoor Market and 5 minutes by foot from St. Nicholas Church
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. The business-friendly Hotel Indigo Durham by IHG also features a fitness center, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Durham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Marco Pierre White - This steakhouse specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Marco Pierre White

Things to do

  • Golf
  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20.00 per person
  • Uncovered self parking fee: GBP 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Durham

Hotel Indigo Durham by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 750 out of 1003 reviews
Rating 8 - Good. 176 out of 1003 reviews
Rating 6 - Okay. 49 out of 1003 reviews
Rating 4 - Poor. 17 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Belinda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel and staff all friendly especially out waitress Mel who went above and beyond many thanks for a lovely stay
Stayed 3 nights in Sep 2025

10/10 Excellent

grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities, room comfort

Inconvenience spoilt it.

Greater location in Dunham, parking overnight was £20 but not highlighted when booking and limited Hotel was good but waited over 30mins for room to be ready on a 15:00 check in, not ideal. Got 2 drinks for free but inconvenient as we had plans. Breakfast was best part of stay. Would probably look elsewhere next time but I'd expect no inconvenience if went back.
Stayed 1 night in Aug 2025

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A converted old building of council offices to a hotel. Stained glass windows, parquet flooring, wide corridors and nice bedrooms. Big ensuite and comfortable bed.
Stayed 1 night in Aug 2025

10/10 Excellent

IAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heart of Durham overnight treat

We were very impressed with the Indigo, such a beautiful building, renovated to a super high standard. Our room was spacious, bathroom facilities amazing and excellent facilities. Breakfast was varied and hearty in a lovely environment. We also used the lower ground coffee shop. They were so friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Steve, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I forgot what they call it when there’s a gem within a gem; I think the term is inclusion. In any case Durham itself as a gem, and this hotel feels like the best of the charming character of Durham distilled into a building that’s at once historical, and yet completely full of modern convenience.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely weekend trip

Lovely hotel room, nice furnishings and decor. Staff were very helpful at breakfast with gluten free options being taken care of. Hotel building itself was stunning - especially bar and restaurant.
Stayed 1 night in Aug 2025

10/10 Excellent

Calum

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Karen

Disliked: Staff & service
Unfortunately on the morning we were due to leave my husband hurt his back and couldn't travel. I phoned and explained the situation asking if we could rearrange but was flatly refused and was told I should have let them know the day before !
Stayed 1 night in Aug 2025

8/10 Good

Sue

Stayed 3 nights in Aug 2025

10/10 Excellent

Jen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and a fabulous restaurant onsite but also surrounded by shops and pubs/restaurants. Staff were all lovely.
Stayed 2 nights in Aug 2025

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Wonderful elegant hotel. A cut above

I'm picky, but I could find nothing to criticise here. Fantastic room, bed, breakfast, service
Stayed 1 night in Jul 2025

10/10 Excellent

Gillian

Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another lovely stay

Always a pleasure to return to this hotel. Friendly staff and lovely rooms. Each one seems to be different but comfortable. The hotel layout is a bit quirky but all part of the charm
Stayed 1 night in Jul 2025

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. The staff at reception are very accommodating and friendly from check in to check out. Room was great and be was comfortable. Only down side the bathroom was a wet room and when in the shower the water overflowed eree
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Chari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third stay at the Indigo and it did not disappoint. My daughter is a U.S. student at Durham and so we love the proximity to her college and the town. The staff is very helpful and accommodating, and the property is clean. The bar and restaurant are both good as is the cafe in the lobby. The Indigo is my hotel of choice when in Durham and I highly recommend it!
Stayed 3 nights in Jun 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay

Quirty hotel, previously and old council building so still retaining some interesting features. Lovely staff, great ameities. Great sleep and lovely breakfast. Central location for Durham towncentre.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Liked: Amenities
Fun
Stayed 1 night in Jun 2025

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great facilties and the staff are so friendly and helpful! A pleasure to stay there and would highly recommend
Stayed 2 nights in Jul 2025

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