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Hotel Indigo Durham by IHG

Property class: 4

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Photo gallery for Hotel Indigo Durham by IHG

A spacious, elegantly designed restaurant with high ceilings, ornate columns, and large windows with stained glass.
A red brick building with a prominent "hotel Indigo" sign.
A lobby with marble flooring, red seating, and a large chandelier.
A grand staircase with ornate railings and a decorative ceiling.
A seating area with a purple upholstered sofa, four wooden tables with gold legs, and patterned carpet.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
9 Old Elvet, Durham, England, DH1 3HL
  • Place, Durham Castle
    ‪4 min walk‬
  • Place, Durham Cathedral
    ‪7 min walk‬
  • Place, Durham University
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪45 min drive‬

Room options

View all photos for Premium Room

A bathroom with a stone wall, a sink, and a framed poster of Durham.

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a large bed, a television on a wooden stand, a chair, a desk, and a window with curtains.

Standard Room

9.4 out of 10
Exceptional
(27 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

A hotel room with a large bed, a television on a wooden stand, a chair, a desk, and a window with curtains.

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(48 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Double Bed

A bathroom with a stone wall, a sink, and a framed poster of Durham.

Premium Room, 1 Double Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible

A hotel room with a large bed, a desk, a chair, a television, and a bookshelf.

Standard Room, 1 Double Bed, Accessible

9.6 out of 10
Exceptional
(11 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Bathtub

A bathroom with a stone mosaic wall, a framed picture of Durham, and a sink with two black cups.

Premium Room, 1 King Bed, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Double Bed (Cathedral View)

A bathroom with a stone wall, a sink, and a framed poster of Durham.

Premium Room, 1 Double Bed (Cathedral View)

10.0 out of 10
Exceptional
(9 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds, Bathtub

A hotel room with a large bed, a sofa, a desk, and a television.

Premium Room, 2 Queen Beds, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (Methodist Church View)

A room with two armchairs, a small wooden table, and a window with curtains.

Premium Room, 1 King Bed (Methodist Church View)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Indigo Durham by IHG

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Hotel Indigo Durham by IHG offers 83 accommodations with minibars (stocked with some free items) and safes. Each accommodation is individually furnished and decorated. 42-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the breakfast at Hotel Indigo Durham by IHG. During your stay, you're just a quick walk from Durham Indoor Market. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Enjoy a bite to eat at Marco Pierre White, a steakhouse that serves local and international cuisine
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Just a 1-minute drive from Durham University and 15 minutes from Beamish Open Air Museum
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. The business-friendly Hotel Indigo Durham by IHG also features a fitness center, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Durham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Marco Pierre White - This steakhouse specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Marco Pierre White

Things to do

  • Golf
  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20.00 per person
  • Uncovered self parking fee: GBP 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Durham

Hotel Indigo Durham by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 753 out of 1000 reviews
Rating 8 - Good. 173 out of 1000 reviews
Rating 6 - Okay. 47 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel provides the excellent experience, making my visit to Durham so memorable!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in great location, accomodatinf staff. Good breakfast
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely building, conveniently located for the city centre. The food was good and the staff were helpful and cheerful. A great place to stay!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful. Slight mistake when checking in but this was resolved with no fuss. Hotel is excellently located and wonderful big rooms with plenty of character and no noise at all overnight.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible breakfast.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Well located. Great restaurant - dinner and breakfast. Stayed before. Friendly accommodating staff. Would stay again. Highly recommended.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing steak and breakfast in the restaurant. Hotel very clean and lovely architecture. Staff very good , pleasant and professional. Would definitely stay again
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Fantastic hotel, clean and spacious. Great architecture and restaurant really good too.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Tak Yin

Liked: Cleanliness, staff & service, amenities
Breakfast yummy
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Graham

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great breakfast
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, hot breakfast cooked to order. Not impressed with the Marco Pierre White restaurant
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent choice for a stay in Durham. A beautiful hotel - definitely recommend.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Catriona

Liked: Cleanliness, staff & service, amenities
Great location and delicious breakfast
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Sadly we both had a breakfast that was cold Such a shame as the hotel s great
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, even though it’s a big property (and we prefer much smaller) it still felt quite boutique-y.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room, great amenities, walkable to restaurants
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

joanna

Liked: Cleanliness, staff & service, amenities
Lovely room, spotless clean large room, excellent breakfast.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful. On site parking. Ideal location for walking into city centre
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Friendly staff & clean room.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel which retains many of the historic building features, such as beautiful tiling, wood panelling and lighting. All done whilst providing modern and comfortable facilities in a great location. Highly recommended.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel and room, will stay again.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
everything was really good - room, staff and facilities
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Decor - loved the tiles everywhere, location - perfect for access to the centre, nice food and staff in the restaurant, pleasant room and comfortable bed.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, property conditions & facilities
Top room and top staff - very customer focussed.
Stayed 1 night in Jan 2026

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