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Radisson BLU Hotel Durham

4.0 star property

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Photo gallery for Radisson BLU Hotel Durham

Lobby
Serves lunch and brunch
Serves lunch and brunch
Junior Suite
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

View in a map
Frankland Lane, Durham, England, DH1 5TA
  • Place, Crook Hall and Gardens
    ‪3 min walk‬
  • Place, Durham Castle
    ‪8 min walk‬
  • Place, Durham Cathedral
    ‪10 min walk‬
  • Airport, Durham (MME-Teesside Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(58 reviews)
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

View from room

Junior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Premium Room, River View

Premium Room, River View

Premium Room, River View

9.6 out of 10
Exceptional
(4 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Superior Room, River View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Superior Room, River View

8.6 out of 10
Excellent
(22 reviews)
  • River view
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

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About this property

Radisson BLU Hotel Durham

A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Radisson BLU Hotel Durham offers 207 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Lime House Spa has 4 treatment rooms. Services include deep-tissue massages, body wraps, and detox wraps. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Radisson BLU Hotel Durham. During your stay, you're just a quick walk from Crook Hall and Gardens. Free WiFi in public areas, a full-service spa, and an indoor pool are available.
  • Free WiFi
  • Enjoy a bite to eat at Collage Restaurant, a fine-dining restaurant that serves local cuisine
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to detox wraps, body wraps, or massages at Lime House Spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Freemans Quay Leisure Centre and 3 minutes by foot from Crook Hall and Gardens
Radisson BLU Hotel Durham offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. A hot tub, a sauna, and spa services are also featured at the business-friendly Radisson BLU Hotel Durham. For a fee, parking is available.

This 4-star Durham hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Collage Restaurant - This fine-dining restaurant specializes in local cuisine and serves breakfast and dinner. A children's menu is available.
The Bar - This bar specializes in local cuisine and serves brunch and lunch. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (GBP 14 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15.90 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Collage Restaurant
  • The Bar

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Handrails in stairways (89 centimetre high)
  • Lift (165 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.90 per person
  • Self parking fee: GBP 14 per night
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Durham Radisson BLU Hotel
Radisson BLU Durham
Radisson BLU Hotel Durham
Radisson Blu Hotel, Durham Hotel Durham
Radisson Durham
Radisson Durham
Radisson Blu Durham Durham
Radisson BLU Hotel Durham Hotel
Radisson BLU Hotel Durham Durham
Radisson BLU Hotel Durham Hotel Durham

Radisson BLU Hotel Durham Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 1001 reviews
Rating 8 - Good. 284 out of 1001 reviews
Rating 6 - Okay. 103 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All very good. I was given an accessible room (which I didn’t need). Lovely, up to date, modern and very large.
Stayed 1 night in Dec 2025

6/10 Okay

Mo

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
room service didn’t answer the phone - tried several times. had to go down to order a sandwich. Bar doesn’t sell crisps or nuts Christmas dinner was absolutely disgusting. Roast potatoes were anaemic- i think they’d been roasted for two minutes max. sprouts like bullets. pigs in blankets looked like they’d been boiled. horrendous
Stayed 1 night in Dec 2025

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Superior room was a basic bedroom. Clean and adequate but expected more. No fridge or minibar, poor signal on tv (picture and sound kept breaking up) and the safe at floor level is not easy to access when you’re in your mid seventies. Ordered room service meal - after an hour phoned reception to be told that order had not been passed on to kitchen. Overall, disappointed with the hotel - expected better when paying over £200 per night.
Stayed 3 nights in Dec 2025

8/10 Good

Iain

Stayed 1 night in Dec 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely room really nice service very easy entrance and parking
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff in the breakfast room. Staff at the desk a little overwhelmed at times.
Stayed 4 nights in Dec 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities
Very good breakfast, good location nice hotel
Stayed 1 night in Dec 2025

8/10 Good

Jayne

Stayed 2 nights in Dec 2025

8/10 Good

Tracy

Liked: Cleanliness, property conditions & facilities
Nice location , lovely room and very clean . Quite expensive for drinks in bar and food though
Stayed 1 night in Dec 2025

8/10 Good

Stuart

Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic breakfast. Excellent staff. Highly recommend!
Stayed 5 nights in Dec 2025

4/10 Poor

Phoebe

Stayed 1 night in Nov 2025

6/10 Okay

Paul

Liked: Cleanliness, amenities
Disliked: Staff & service
Kettle didn’t work well. Heating kept resetting to high and very time we entered the room. Charged for the car park for a function where it was free. Staff very “not my problem” speak with reception. Breakfast had to ask for multiple items to be replenished from foot to crockery.
Stayed 1 night in Nov 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great area. Wouldn’t recommend the breakfast, it was average buffet fare and not worth the extra £21, you’d be much better finding one of the great local cafes to eat
Stayed 1 night in Nov 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and good atmosphere
Stayed 1 night in Nov 2025

4/10 Poor

Home

Liked: Cleanliness, staff & service
Disliked: Amenities
No shower gel or shampoo (not even hand wash which is simply unacceptable these days) in the fitted bottles attached to shower and sink areas, didn’t notice until I was getting washed which was very inconvenient, rooms not maintained very well, empty receptacles which is quite unnecessary in hotel rooms these days, more like a budget motel room, dated and needs attention, horrendously over priced for a cheap dated room with very basic refreshments and tired room, worst Radisson I have ever stayed in, although staff were fabulous both at reception and the bar. Understand you’re paying for location, but no Radisson usual flare, thin old pillows, slim single beds, towel, although clean, I wouldn’t be surprised if they were purchased circa 1990s.
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff gorgeous (huge!) room. Very convenient
Stayed 1 night in Nov 2025

10/10 Excellent

MICHAEL

Stayed 1 night in Oct 2025

4/10 Poor

Richard

Liked: Cleanliness
The hotel was in a lovely location, but not a great experience overall. We had a draughty room as the window mechanism was broken and so it could not be closed. One of the lamps also had damaged cable - obviously not checked in a while. The food in the restaurant was mediocre, but the restaurant staff were friendly at least. Guests deserve a better experience from the Radisson.
Stayed 1 night in Nov 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities
Room and bathroom spotless. Comfortable bed and pillows. Quiet. Nice enough view onto trees behind car park. Staff courteous and efficient.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location, clean, well staffed, fab amenities, and pretty reasonably priced
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

8/10 Good

Teresa

Stayed 1 night in Nov 2025

6/10 Okay

Lucy

Stayed 2 nights in Oct 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities
Everything really nice . Enjoyed the spa
Stayed 1 night in Oct 2025

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