14 Jan 2020 by Leanne - Reservation team
Good afternoon Thank you for your review, I am sorry there was a delay getting you checked in. I will speak with the reception manager asap. We hope to see you again in the future. Kind regards Leanne Reservation team
3 Dec 2019 by Leanne - Reservation team
Good afternoon Thank you for your review, We hope to see you again very soon. Kind regards
6 Aug 2019 by Leanne - Reservation team
Good afternoon, Thank you for your great review. I am very happy the leisure facilities, hotel, staff & Fusion impressed you. Thank you for your feedback we appreciate your comments We hope to see you again in the Future. Kind regards Leanne
26 Feb 2019 by Leanne - Reservation team
Good afternoon Thank you for your review, I am very happy you enjoyed your stay and the hotel and staff impressed you. Thank you for your feedback on the spa access, We offer many deals that include full spa within the price when booked direct. We hope to see you again in the future. Kind regards Leanne
24 Jan 2019 by Leanne - Reservation team
Thank you for your review, I am very happy you enjoyed your stay and the infinity pool. We appreciate all feedback and will take your on board. We hope to see you again very soon. Kind regards Leanne
11 Jan 2019 by Leanne - Reservation team
Good afternoon Thank you for your review, I am very happy you enjoyed the room however I am sorry to read your experience with the spa and robes. We do have many offers that include full spa on our website and would love to have you back in the future. Kind regards Leanne
25 Nov 2018 by Leanne - Reservation team
Good Morning Thank you for your great review, I am very happy you liked the room and enjoyed your stay with us. We hope to see you again soon. Kind regards
28 Aug 2018 by Leanne - Reservation team
Good afternoon Thank you for your review and great feedback. We hope you will come to stay again very soon. Kind regards Leanne
9 Aug 2018 by Leanne - Reservations Team
Good afternoon Thank you for your review, I am very happy you enjoyed the hotel grounds and spa. Please accept my apology the service at breakfast was not great, We appreciate your feedback and will discuss with the team. We hope you will return in the future. Kind regards
Ramside Hall Hotel, Golf and Spa offers its guests a full-service spa, a golf course, 2 outdoor swimming pools, and 3 indoor swimming pools. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. A children's pool, a health club, and a sauna are also featured at the business-friendly Ramside Hall Hotel, Golf and Spa. Free self parking is available. Smoking is allowed in designated areas at this 4-star Durham hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Ramside Hall Hotel, Golf and Spa offers 128 air-conditioned accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers. This Durham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
Guests can enjoy full breakfast for a fee.
Pembertons Carvery – This restaurant serves breakfast, lunch and dinner.
Rib Room Steakhouse – This restaurant serves lunch and dinner.
24-hour room service is available.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. 2 outdoor swimming pools and 3 indoor swimming pools are on site. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Consumption of alcohol at the poolside is not permitted Friday, Saturday and Sunday and before midday Monday-Thursday.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available for First Floor rooms.
Guests on the first floor may experience a high level of noise from the function room.
Guests have access to the 25-meter swimming pool and fitness suite from check-in until check-out, Monday-Thursday. To avoid overcrowding on Friday, Saturday, and Sunday and during busy periods, guests will be allocated a 2-hour time slot on arrival, subject to availability. Restrictions for children apply. Access to the hydrotherapy and outdoor pool areas are limited to guests booked in spa-included rate plans, day packages, or spa members.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.