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"Front desk staff were rude lack of communication with breakfast and room sheets/bathroom were not clean to a good standard not overly impressed... " More

By a verified traveller on Sun 22 Oct 2023

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Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€63* Per night/room 27 May - 28 May

Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Double Room (FREE Gym & Pool Access)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Village Hotel Southampton Eastleigh's good location gets good marks from our customers. During your stay, you'll be within walking distance of Lakeside Country Park. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.

  • Free WiFi
  • Enjoy international cuisine while dining at Village Pub and Grill
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a business centre, 6 meeting rooms and a car charging station
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the location and the helpful staff
  • 5 minutes by car from University of Southampton and 10 minutes from WestQuay Shopping Centre

Village Hotel Southampton Eastleigh ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Village Hotel Southampton Eastleigh

Family (1)
3 out of 5
Front desk staff were rude lack of communication with breakfast and room sheets/bathroom were not clean to a good standard not overly impressed...

Posted by on 22 Oct 2023

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Comment from Hotel Management

10 Nov 2023 by Village Hotel

Dear Gareth, Thank you for taking the time to send us your feedback and apologies for the issues encountered.

About the Village Hotel Southampton Eastleigh

Location Bournemouth Road, Eastleigh, England SO53 3YJ

Property Features

As a guest of Village Hotel Southampton Eastleigh, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business centre, 6 meeting rooms, and coworking spaces are available. The business-friendly Village Hotel Southampton Eastleigh also features express check-in, express check-out, and a television in common area. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Eastleigh hotel.

  • 1 building
  • 153 guestrooms or units
  • 5 levels
  • Built in 2021
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Eastleigh Chandlers Ford Station (3 km / 1.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Village Hotel Southampton Eastleigh offers 153 air-conditioned accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Eastleigh hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Shower
  • Rainfall showerhead
  • Housekeeping (on request)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.

Village Pub and Grill – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Starbucks – This coffee shop specialises in British cuisine and serves breakfast, lunch and light fare. Open daily.

Nearby Activities

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 12.50 for adults and from GBP 12.50 for children
  • Self-parking fee: GBP 5.00 per night
  • A late check-out fee will be charged
  • Facilities fee: GBP 5.00 per accommodation, per night and includes use of: sauna; spa tub; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Village Southampton Eastleigh
  • Village Hotel Southampton Eastleigh Hotel
  • Village Hotel Southampton Eastleigh Eastleigh
  • Village Hotel Southampton Eastleigh Hotel Eastleigh

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.