14 Dec 2022 by Craig Spencer
Thank you for your great review of the Runnymede on Thames and we look forward to welcoming you back soon.Kind regardsCraig SpencerResident Manager
19 Sep 2020 by Craig Spencer
Thank you for rating the Runnymede on Thames 5 out of 5. We look forward to welcoming you back soon. Kind regards Craig Spencer Resident / Guest Relations Manager
15 Sep 2020 by Craig Spencer
Thank you for your review of the Runnymede on Thames and I am delighted that you rated us 5 out of 5. I am, however, sorry that when you arrived your booking was not in our system but I am pleased that the team made every effort to arrange a room for you and then upgrade you to a deluxe room. I am also glad that you found the team impeccable and polite and that breakfast was cooked nicely and well presented. I will forward your kind feedback on to all the team as it is always good for them to see how much their efforts are appreciated. We look forward to welcoming you back soon. Kind regards Craig Spencer Resident/ Guest Relations Manager
14 Feb 2020 by Craig
Thank you for your review of the Runnymede on Thames. I am sorry for the issues that arose with your room but am pleased that the team were able to sort this for you and you had a good room. Kind regards Craig Spencer Resident / Guest Relations Manager
8 Aug 2017 by craig
Thank you for your glowing review of the runnymede-on-thames and I am delighted that the team were helpful and friendly during your visit and that you enjoyed the views of the River Thames from your room. I am also pleased that you found time to enjoy the country walks around the hotel and found the location handy for the local tourist attractions. We note your comments about the loose tile and the fridge which we shall rectify. Thank you. We look forward to welcoming you back again soon. Kind regards Craig Spencer Resident / Guest Relations Manager
1 Mar 2017 by craig
Thank you for your exceptional review of the runnymede~on~thames and I am delighted to know you encountered outstanding service from all team members, which is something we pride ourselves on. I shall be sure to pass on your feedback to the team, so they know their efforts are appreciated. I am also pleased you found the hotel to be refurbished to a “high and classy standard” as well as finding the food to be of good quality paying particular attention to the breakfast. We look forward to welcoming you back very soon. Kind regards Craig Spencer Resident / Guest Relations Manager