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Holiday Inn Ellesmere Port by IHG

Property class: 3

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Photo gallery for Holiday Inn Ellesmere Port by IHG

Breakfast, lunch and dinner served
Reception
Indoor pool
Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds
Breakfast, lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Center Island Waterways Lower Mersey St, Ellesmere Port, England, CH65 2AL
  • Place, Manchester Ship Canal
    ‪4 min walk‬
  • Place, National Waterways Museum
    ‪6 min walk‬
  • Place, Rivacre Country Park
    ‪2 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪44 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Standard Room

8.8 out of 10
Excellent
(13 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed (Canal View)

9.2 out of 10
Wonderful
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Ground Floor

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Ground Floor

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 60 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed (Canal View)

8.4 out of 10
Very good
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Canal View)

9.0 out of 10
Wonderful
(21 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, Multiple Beds (Canal View)

9.4 out of 10
Exceptional
(17 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, Multiple Beds (Canal View)

9.0 out of 10
Wonderful
(18 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

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Exterior
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  • Free Wi-Fi
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4.5 out of 5, Wonderful, 656 reviews
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includes taxes & fees
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About this property

Holiday Inn Ellesmere Port by IHG

This smoke-free hotel features an indoor pool, a restaurant, and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and 24-hour room service.
Holiday Inn Ellesmere Port by IHG offers 83 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Ellesmere Port by IHG. During your stay, you'll be close to Chester Zoo. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the breakfast
  • 7 minutes by car from Chester Zoo and 12 minutes from Chester City Walls
Holiday Inn Ellesmere Port by IHG offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and a meeting room are available. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Ellesmere Port by IHG. Free self parking is available.

This 3-star Ellesmere Port hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 11 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Hand-held showerhead
  • Handrails in stairways (104 centimetre high)
  • High-pile carpet in room
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
This property's swimming pool will be closed every Saturday from September-June during the hours of 9 AM-1 PM.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
During school term times the swimming pool will be closed between 10 AM to 1 PM every Saturday.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ellesmere Port Holiday Inn
Holiday Inn Ellesmere Port
Holiday Inn Hotel Ellesmere Port
Holiday Inn Ellesmere / Cheshire Oaks Ellesmere Port
Holiday Inn Ellesmere / Cheshire Oaks Hotel Ellesmere Port
Holiday Inn Ellesmere Port Hotel
Ellesmere By Ihg Ellesmere
Holiday Inn Ellesmere Port
Holiday Inn Ellesmere Port by IHG Hotel
Holiday Inn Ellesmere Port an IHG Hotel
Holiday Inn Ellesmere Port by IHG Ellesmere Port
Holiday Inn Ellesmere Port by IHG Hotel Ellesmere Port

Holiday Inn Ellesmere Port by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 662 out of 1003 reviews
Rating 8 - Good. 270 out of 1003 reviews
Rating 6 - Okay. 48 out of 1003 reviews
Rating 4 - Poor. 12 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Hi hotel is in a perfect location. Staff are very helpful if you need anything . Room was lovely and clean and breakfast was lovely. Will definitely be back 😁
Stayed 2 nights in Jan 2026

10/10 Excellent

Sheila

Travelled with group
Liked: Cleanliness, staff & service, amenities
Hotel was lovely. Staff so lovely and helpful. Couldn’t do enough. Especially young Tom on the bar and James on reception. The ladies too. Didn’t catch all their names. It’s in a lovely hidden location near the canal. Very picturesque. Our room was spacious and comfortable and clean. We had a swim. Pool was warm. Small, but big enough for a swim. Nice breakfast and plentiful. Again, staff were lovely and friendly. We look forward to staying again in the near future.
Stayed 1 night in Jan 2026

10/10 Excellent

Miss Jane

Liked: Cleanliness, staff & service, amenities
The room was perfect hygiene and cleanliness.
Stayed 2 nights in Jan 2026

10/10 Excellent

Paul

Stayed 3 nights in Jan 2026

8/10 Good

Elena

Stayed 5 nights in Dec 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice Staff. Lovely breakfast
Stayed 1 night in Dec 2025

8/10 Good

Zoe

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very friendly, helpful Staff throughout. Great location and amenities for a short stay. Room was clean. Enjoyed our stay and breakfast selection. only slight niggle was room being close to lifts making it noisy at times alongside guests in room next door (no fault of hotel) Will definitely stay again :)
Stayed 3 nights in Dec 2025

8/10 Good

Jordan

Stayed 1 night in Dec 2025

10/10 Excellent

Md

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice stay,friendly staff
Stayed 1 night in Dec 2025

6/10 Okay

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the m53,pretty setting amongst canals.easy to park.two lifts.nice and warm ,blown air heating.
Stayed 1 night in Dec 2025

8/10 Good

Lynsay

Travelled with partner
Liked: Cleanliness, amenities
Reasonable hotel for the price. Ideal location for what my needs were. Rooms could be doing with a revamp, carpets stained and paintwork tarnished. Overall as long as you don't have high standards you'll be fine.
Stayed 2 nights in Dec 2025

8/10 Good

heather

Stayed 1 night in Dec 2025

10/10 Excellent

Dawn

Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing missing from the breakfast offering was pineapple! But overall we were very impressed with our first stay in a UK Holiday Inn, from the warm welcome at reception and the exceptionally clean room (nice touch was the handwritten welcome note on the bedside cabinet) to the standard of meals at dinner and the overall feel of the hotel. We will definitely return
Stayed 1 night in Dec 2025

10/10 Excellent

Lou

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Kelly

Stayed 2 nights in Aug 2025

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities
Lovely room, comfortable bed. Breakfast was delicious. Friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2025

10/10 Excellent

Stacey

Stayed 2 nights in Nov 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room staff 5+++++
Stayed 1 night in Dec 2025

10/10 Excellent

Sharon

Stayed 1 night in Nov 2025

8/10 Good

Patricia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room - clean Staff - very friendly
Stayed 2 nights in Nov 2025

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We come every year for. Black Friday at Cheshire Oaks and find the staff very helpful and really good value for money
Stayed 1 night in Nov 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and comfortable Staff were polite and very helpful Breakfast was very good Will stay again
Stayed 1 night in Nov 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff, particularly the reception staff could not have been more accommodating and helpful. Excellent customer service.
Stayed 1 night in Nov 2025

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