Holiday Inn Ellesmere Port by IHG

3.0 star property

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Photo gallery for Holiday Inn Ellesmere Port by IHG

Stunning historic building with a symmetrical facade and waterfront views.
Welcome to our reception area, featuring a sleek reception desk and comfortable seating.
Enjoy a meal in our inviting dining area, featuring a variety of seating options and elegant table settings.
Swim laps in the pool surrounded by a walkway and windows.
Experience the charm of this riverside hotel, offering stunning views and a secure pedestrian walkway along the water.

Popular amenities

  • Air conditioning
  • Gym
  • Bar

Explore the area

Map
Center Island Waterways Lower Mersey St, Ellesmere Port, England, CH65 2AL
  • Cheshire Oaks Designer Outlet
    ‪2 min drive‬
  • Blue Planet Aquarium
    ‪3 min drive‬
  • Chester Zoo
    ‪7 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪29 min drive‬

Room options

Standard Room, 1 King Bed, Ground Floor

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, View (Canal View)

9.0 out of 10
Wonderful
(14 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 King Beds

Premium Room, 1 King Bed, View (Canal View)

7.2 out of 10
Good
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

9.2 out of 10
Wonderful
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(20 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, View (Canal View)

9.4 out of 10
Exceptional
(10 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 King Beds

Standard Room, 1 King Bed, Accessible, View (Canal View)

8.8 out of 10
Excellent
(13 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, View (Canal View)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Ellesmere Port by IHG

Hotel in Ellesmere Port with a health club and a sauna
This smoke-free hotel features an indoor pool, a restaurant, and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and 24-hour room service.
Holiday Inn Ellesmere Port by IHG offers 83 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Ellesmere Port by IHG. During your stay, you'll be close to Cheshire Oaks Designer Outlet. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the clean accommodations and the breakfast
  • Just a 4-minute drive from Cheshire Oaks Designer Outlet and 7 minutes from Chester Zoo
Holiday Inn Ellesmere Port by IHG offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and a meeting room are available. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Ellesmere Port by IHG. Free self parking is available.

This 3-star Ellesmere Port hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 11 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Hand-held showerhead
  • Handrails in stairways (104 centimetre high)
  • High-pile carpet in room
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
This property's swimming pool will be closed every Saturday from September-June during the hours of 9 AM-1 PM.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
During school term times the swimming pool will be closed between 10 AM to 1 PM every Saturday.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ellesmere Port Holiday Inn
Holiday Inn Ellesmere Port
Holiday Inn Hotel Ellesmere Port
Holiday Inn Ellesmere / Cheshire Oaks Ellesmere Port
Holiday Inn Ellesmere / Cheshire Oaks Hotel Ellesmere Port
Holiday Inn Ellesmere Port Hotel
Ellesmere By Ihg Ellesmere
Holiday Inn Ellesmere Port
Holiday Inn Ellesmere Port by IHG Hotel
Holiday Inn Ellesmere Port an IHG Hotel
Holiday Inn Ellesmere Port by IHG Ellesmere Port
Holiday Inn Ellesmere Port by IHG Hotel Ellesmere Port

Holiday Inn Ellesmere Port by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 601 out of 1005 reviews
Rating 8 - Good. 313 out of 1005 reviews
Rating 6 - Okay. 64 out of 1005 reviews
Rating 4 - Poor. 16 out of 1005 reviews
Rating 2 - Terrible. 11 out of 1005 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Megan

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Stayed for a wedding, every staff member I spoke to was very lovely and extremely helpful and accommodating, the rooms were standard, comfortable bed, iron, hairdryer, kettle all included. Breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Swimming pool. allowed us to book our wanted time slot. Thanks
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend a stay at the holiday inn hotel amazing beds attentive staff clean and quiet with lovely views of the waterfront..
Stayed 1 night in Apr 2025

6/10 Okay

Susan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel itself was lovely, staff were great, the food we bought for the evening meal was inedible, had to get a takeaway.
Stayed 1 night in Apr 2025

10/10 Excellent

Dianna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic area very beautiful canals , my only gripe difficulty parking when full
Stayed 2 nights in Apr 2025

10/10 Excellent

Muhammad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service by hotel staff at reception at bar and for breakfast. Staff were attentive and catrered for children and adults.
Stayed 1 night in Apr 2025

6/10 Okay

Kazem, SAN DIEGO

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
the floors carpet was filthy, i wont ler my dog walk on it
Stayed 1 night in Apr 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Excellent customer service, rooms very comfortable and clean, all staff very friendly. Restaurant very welcoming and the food was great. Would highly recommend staying here. This was our second time and can’t fault the place. Well done all staff which ever part you work in.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ashraf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and attentive
Stayed 1 night in Apr 2025

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay.

Falulous stay. Extremely clean. Large room. Comfy bed. Canal view room had a pretty view. Evening meal and breakfast both really tasty. Hotel staff all really friendly and welcoming. No issues parking. Highly recommend the hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay from arriving to leaving, all the staff were smart friendly and helpful, had a great breakfast both mornings and wouldn’t hesitate to stay again
Stayed 2 nights in Apr 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied

Comfortable. Clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel, perfect for what we needed. Staff really friendly apart from the 1 gentleman on the desk that completely ignored us whilst we were trying to check out. Apart from him everyone else was lovely and welcoming. Breakfast was excellent too.
Stayed 1 night in Apr 2025

8/10 Good

Pulvinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very good. Good stay overall. Good location for Cheshire oaks and Chester Zoo.
Stayed 1 night in Apr 2025

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historic location - close to outlet and aquarium. Staff lovely and great breakfast. Some areas in need of upgrade.
Stayed 1 night in Apr 2025

6/10 Okay

Sheryl

Travelled with family
Staff at check in very friendly. Room we stayed in stunk like smoke to the extent (as non smokers) made us and our children feel sick. Breakfast had a very good selection, but was very busy and all tables are far too close to each other. Overall okay stay for the one night we needed.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

10/10 Excellent

pavan

Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel and staff

Lovely hotel plenty of parking, friendly staff, excellent room, service and food. A perfect location on the canal and they all couldn’t do enough for us.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dean

Stayed 2 nights in Apr 2025

10/10 Excellent

Hayley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really family friendly. Great service!
Stayed 2 nights in Apr 2025

10/10 Excellent

Gillian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really unique location, pool facilities were a great addition to a normal holiday inn experience. The staff were fantastic and so friendly, everyone made an extra effort to welcome the children and make them feel at home.
Stayed 2 nights in Apr 2025

6/10 Okay

Fiona

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Chetna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and friendly staff.
Stayed 2 nights in Apr 2025