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Holiday Inn Express London-Epsom Downs by IHG

3.5 star property

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Photo gallery for Holiday Inn Express London-Epsom Downs by IHG

Free daily full breakfast
Property amenity
Exterior
Property grounds
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

View in a map
Langley Vale Road, Epsom, England, KT18 5LG
  • Place, Epsom Downs Racecourse
    ‪1 min walk‬
  • Place, Epsom Golf Club
    ‪2 min drive‬
  • Place, Epsom Playhouse
    ‪4 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.8 out of 10
Excellent
(62 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room (with Free Hot Breakfast)

8.6 out of 10
Excellent
(10 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Standard Room, 2 Single Beds (with Free Hot Breakfast)

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.6 out of 10
Exceptional
(7 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Holiday Inn Express London-Epsom Downs by IHG

Hotel in Epsom with free breakfast and a 24-hour front desk
Along with a bar/lounge, this smoke-free hotel has conference space and a 24-hour front desk. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a garden, a front-desk safe, and multilingual staff assistance are onsite.
Holiday Inn Express London-Epsom Downs by IHG offers 120 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.

This Epsom hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The free breakfast at Holiday Inn Express London-Epsom Downs by IHG gets good marks from our customers. During your stay, you're just a quick walk from Epsom Downs Racecourse. Features include free WiFi in public areas and free self parking, plus a bar.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Amenities include a front-desk safe, meeting rooms, and conference space
  • Just a 3-minute walk from Epsom Downs Racecourse and a 4-minute drive from Epsom Playhouse
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Express London-Epsom Downs by IHG. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Epsom hotel is smoke free.

Guests are served free full breakfast daily from 7:00 AM to 10:00 AM.
Great Room Bar - Onsite bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Restaurants on site

  • Great Room Bar

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 700 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (77 centimetre high)

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
This property's parking area cannot accommodate buses, trucks, and other commercial vehicles longer than 15.7 feet (4.8 meters) and wider than 7.8 feet (2.4 meters).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express DOWNS Hotel LONDON-EPSOM
Holiday Inn Express LONDON-EPSOM
Holiday Inn Express LONDON-EPSOM DOWNS
LONDON-EPSOM DOWNS
Holiday Inn Express London-Epsom Downs Hotel
Holiday Inn Express Downs
Holiday Inn Express LONDON EPSOM DOWNS
Holiday Inn Express London Epsom Downs
Holiday Inn Express London Epsom Downs by IHG
Holiday Inn Express London-Epsom Downs by IHG Hotel
Holiday Inn Express London-Epsom Downs by IHG Epsom
Holiday Inn Express London Epsom Downs an IHG Hotel
Holiday Inn Express London-Epsom Downs by IHG Hotel Epsom

Reviews

Holiday Inn Express London-Epsom Downs by IHG Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 545 out of 950 reviews
Rating 8 - Good. 318 out of 950 reviews
Rating 6 - Okay. 68 out of 950 reviews
Rating 4 - Poor. 12 out of 950 reviews
Rating 2 - Terrible. 7 out of 950 reviews

Reviews

8/10 Good

Stephen

Travelled with partner
Liked: Amenities
Advised the receptionist that the shower trap obviously had a restriction due to it’s inability to drain adequately thankfully the shower tray was deep enough so as not to cause a flood
Stayed 1 night in Sep 2025

10/10 Excellent

Ivy lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean comfortable and food was lovely

Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view over the racecourse, parking was convenient and easy and breakfast lovely. The staff were extremely helpful and friendly
Stayed 1 night in Sep 2025

8/10 Good

Matthew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ample parking with decent sized spaces. Great views over the racecourse. Staff were exceptionally friendly and helpful. Arguably one of the best customer service experience received !
Stayed 1 night in Sep 2025

10/10 Excellent

josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Martin

Stayed 2 nights in Aug 2025

10/10 Excellent

AMANDA

Stayed 1 night in Sep 2025

6/10 Okay

Rob

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Saleem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice quiet location

free parking friendly staff nice clean big room nice nice breakfast.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness

Disappointing

The rooms at Holiday Inn Express are usually small, that's what I know and prepare for when I choose to stay at one of its hotels. However, this one is really small, so small that there this no way for us to take the only one chair out and sit on it. By the way, we didn't manage to sit on it because the chair was simply dirty and sticky. I did show it to a hotel staff but nothing was done after that. The breakfast was fine but the bacon was extremely salty.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nigel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a one night stay, Charlotte on reception was excellent smiley and did all she good to allow me into my room before the usual time. Thank you so much Charlotte.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Stayed 1 night in Aug 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

6/10 Okay

Hayley

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Lovely and quiet location, the bar staff were really lovely and helpful. The sofa bed was very uncomfortable, only suitable for a small child. You could feel all the bars through a mattress which was only about an inch thick.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lorraine

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Stayed 1 night in Aug 2025

8/10 Good

Nicky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for Epsom racecourse

Nice hotel, lovely location by Epsom races. Rooms well equiped with ironing board, iron, hairdryer (quite powerful), bedside reading lights, tv, blackout curtains but sadly no fridge. Beds very comfy and nice pillows. Bathroom well lit with good mirrors. Breakfast not the most expansive but has all the basics. Bit more limited if yr gluten free like me, i did advise them in advance and a very helpful lady knew about me and got me the allergy sheet and gf toast done out back in a special toaster. I had bacon n beans (i dont eat eggs) and an apple. Note that the forest fruits were NOT gluten free nor the sausages or hash browns. They did have gf cornflakes availble too.
Stayed 1 night in Aug 2025

10/10 Excellent

Debra

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Overall i good stay. The only criticism is that the towels in our room were dirty and stained.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good family stopover.

Lovely hotel. Easy check in and comfortable and clean. Nice breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

San

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy Neighbours

Nice hotel apart from the few neighbours who were making noise and slamming doors till very late waking my children up and still carrying on after I asked them to quieten down
Stayed 1 night in Aug 2025

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