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Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western

2.5 star property

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Photo gallery for Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western

Daily to-go breakfast for a fee
Free toiletries, hair dryer, towels
Exterior
Reception
Deluxe Room, 2 Single Beds, Non Smoking

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
272 Kingston Road, Ewell, Epsom, England, KT19 0SH
  • Place, Nonsuch Park
    ‪19 min walk‬
  • Place, Bourne Hall Museum
    ‪4 min drive‬
  • Place, Horton Park Golf and Country Club
    ‪7 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪49 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

8.2 out of 10
Very good
(26 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Standard Room, 1 Double Bed, Accessible, Bathtub

Standard Room, 1 Double Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

1 Double Bed, Non-Smoking, Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

2 Single Beds, Non-Smoking, Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

  • Sleeps 2
  • Free Wi-Fi

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Exterior
Holiday Inn Express London-Epsom Downs by IHG
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  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 1,004 reviews
The price is €121
includes taxes & fees
21 Jun - 22 Jun
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About this property

Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western

This smoke-free hotel features a 24-hour front desk, free self parking, and free WiFi in public areas. Other amenities include a vending machine.
Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western offers 29 accommodations with hair dryers and complimentary toiletries. 40-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

During your stay at Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western, you'll be close to Chessington World of Adventures. Enjoy features like free WiFi in public areas and free self parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self parking
  • To-go breakfast served daily for a fee
  • Amenities include a vending machine
  • 9 minutes by car from Chessington World of Adventures and 10 minutes from River Thames
Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western offers its guests a vending machine. WiFi is free in public spaces. Self parking is free.

This Epsom hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 7 for adults and GBP 4 for children

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Low-height bed
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 7 for adults and GBP 4 for children
  • Early check-in fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Premier Inn Epsom North Hotel
Premier Inn Epsom North
Premier Inn Epsom North
Orchid Epsom, Sure Hotel Collection by Best Western Hotel
Orchid Epsom, Sure Hotel Collection by Best Western Epsom
Orchid Epsom, Sure Hotel Collection by Best Western Hotel Epsom

Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 73 out of 199 reviews
Rating 8 - Good. 67 out of 199 reviews
Rating 6 - Okay. 40 out of 199 reviews
Rating 4 - Poor. 9 out of 199 reviews
Rating 2 - Terrible. 10 out of 199 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staff, parking etc. value for money
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Alan

Liked: Cleanliness, staff & service
Location and price good for the area
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Grygorii

Liked: Cleanliness, staff & service, amenities
Lovely stay overall — the staff were incredibly welcoming and helpful. The hotel itself shows its age a bit, but the warm atmosphere more than made up for it
Stayed 1 night in Oct 2025
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities
Nice clean room and a VERY comfy bed
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Staff member Hava, who was on reception when my daughter and I arrived was very warm and welcoming and made a lasting impression on my daughter. We only stayed one night but the room was clean and had everything we needed. Nothing was too much trouble for Hava and the gentleman on reception in the morning who brought us complimentary hot sandwiches at breakfast. This is a fantastic budget hotel made extra special by the staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist was amazing absolutely lovely lady no hassle check in greated with a big smile hotel was clean smelt fresh no issues at all 10/10 would recommend staying here.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Clare

Liked: Cleanliness, staff & service
Nice big room, friendly staff breakfast disappointing bap in a bag.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really nice friendly staff, very clean and comfortable, good value for money and nice pub next door for food.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly for the location
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place! Super good price for quality
Stayed 1 night in Aug 2025
Verified

8/10 Good

Barbara

Liked: Cleanliness, staff & service
Great hotel would have loved a cooked breakfast before we set off on our journey home
Stayed 1 night in Jul 2025
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel.
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

Simon

Liked: Staff & service
While comfortable, overall the place has a very institutional feel and is a little worn. Bath enamel peeling and mould in bathroom. Staff friendly and helpful. Good for a night and handy for the pi next door.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

john

Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff, comfortable beds,very clean excellent shower. Good parking on site. Easy location will use again.
Stayed 3 nights in May 2025
Verified

8/10 Good

Samantha

Liked: Cleanliness, staff & service
Staff were really friendly. Good stay for visiting Chessington World of Adventure.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Nichola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - really friendly team. Room was lovely - modern, clean and well equipped. Pub next door was great too
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable ,very quiet and the location was good ., Also the staff were very friendly and very helpful,especially Ali and Daisha .
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Clean room. Nice and quiet. Very helpful and friendly reception staff. The property is an ex-Premier Inn by looks of it. A little dated and the repair work in room 12 on the bathroom tiles are a bit messy/shabby. But overall a comfortable and pleasant stay. Would recommend and stay again.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stop here again
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
A convenient place for me to stay.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round excellent customer service, great shower and free parking Would definitely stay again
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Roger

Disliked: Staff & service, amenities
Packaged breakfast poor and expensive. Basic accommodation. OK if you just need a bed for the night.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant staff and good value

Always good, decent price, plenty of parking. Staff brilliant
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal for a short stay or weekend

Short stay to visit family. Only one night but very comfortable and clean at very reasonable price. Ideal for a short stay.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, room comfort

Comfortable enough

Quick check in Comfy bed Bathroom dated, TV small
Stayed 1 night in Jul 2025

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