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Best Western Frodsham Forest Hills Hotel

3.0 star property

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Photo gallery for Best Western Frodsham Forest Hills Hotel

Indoor pool
Executive Room, 1 King Bed, Non Smoking
Front of property
Exterior
Breakfast, lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Overton Hill, Frodsham, England, WA6 6HH
  • Place, Lady Heyes Crafts and Antique Centre
    ‪3 min drive‬
  • Place, River Weaver
    ‪4 min drive‬
  • Place, Chester Zoo
    ‪15 min drive‬
  • Airport, Manchester (MAN)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(26 reviews)
  • River view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking

7.4 out of 10
Good
(13 reviews)
  • River view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking (with Sofabed)

Family Room, Multiple Beds, Non Smoking (with Sofabed)

Family Room, Multiple Beds, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Standard Room With Double Bed-Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Standard Twin Room

  • Sleeps 2

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

Family Room

  • Sleeps 4

Standard Room with One Double Bed and One Single Bed

  • Sleeps 2

Executive Room

  • Sleeps 2

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About this property

Best Western Frodsham Forest Hills Hotel

Hotel in Frodsham with a 24-hour health club and an indoor pool
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Best Western Frodsham Forest Hills Hotel offers 58 accommodations with designer toiletries and hair dryers. Digital television is provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.

This Frodsham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Frodsham Forest Hills Hotel. During your stay, you'll be within walking distance of Lady Heyes Crafts and Antique Centre. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Just a 3-minute drive from Lady Heyes Crafts and Antique Centre and 8 minutes from Delamere Forest
  • Dogs welcome for a fee
Best Western Frodsham Forest Hills Hotel offers its guests a children's pool, an indoor pool, a 24-hour health club, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A sauna, tour/ticket assistance, and room service (during limited hours) are also featured at the business-friendly Best Western Frodsham Forest Hills Hotel. Free self parking is available.

This 3-star Frodsham hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Grill on the Hill - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grill on the Hill

Things to do

  • 24-hour health club
  • Children's pool
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 15.95 per person
  • Pet fee: GBP 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Forest Hills
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Best Western Frodsham Forest Hills Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 391 out of 992 reviews
Rating 8 - Good. 377 out of 992 reviews
Rating 6 - Okay. 138 out of 992 reviews
Rating 4 - Poor. 51 out of 992 reviews
Rating 2 - Terrible. 35 out of 992 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Danielle

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Food was lovely at the grill . However the bath was mouldy and room.was dusty
Stayed 2 nights in Nov 2025

8/10 Good

joanne

Liked: Cleanliness
Clean room. Domestic staff made our stay extra special with kind gestures.
Stayed 3 nights in Nov 2025

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, amenities
Great hotel in a very nice spot - the larger rooms are excellent as is the quality of the breakfast
Stayed 1 night in Nov 2025

6/10 Okay

Mark

Business traveller
Liked: Cleanliness, staff & service
Hotel was fine. Pretty dated now and showing its age. Staff were very good through.
Stayed 3 nights in Nov 2025

8/10 Good

Sean

Stayed 2 nights in Oct 2025

10/10 Excellent

tia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
lovley stay,nice and clean but bathroom could do with a little refurb.parking is very convenient and staff are lovely and welcoming.definitely will stay again
Stayed 1 night in Nov 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff professional and friendly, nice hotel, nice room, only problem was that room was bit chilly and had to ask for a heater. Great breakfast. Good location
Stayed 1 night in Oct 2025

10/10 Excellent

Jane

Travelled with family
The room was lovely and clean, clean towels every day, the staff are all lovely, friendly and helpful, I recommend this place to anyone.
Stayed 7 nights in Oct 2025

10/10 Excellent

Kayleigh

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff member who welcomed us to the hotel was lovely. Really polite and friendly. He told us all we needed to know about the hotel, leisure facilities etc... made sure we were okay for food, and told us we could order a takeaway, too. We chose a takeaway over the restaurant but the hotel menu looked great. The room was immaculate, it had a kettle along with various teas, coffee, milk, sugar & biscuits. The beds and bedding were a dream, so comfy, I wanted to bring them home! Shower gel available in the bathroom. Breakfast was spot on, hot buffet and continentals, too. Plenty choice, really nice. Would definitely recommend and would like to stay again. We didn't have time to use the leisure facilities this time round, but would make sure we did next time :) seamless checkout, again by the same staff member.
Stayed 1 night in Oct 2025

10/10 Excellent

R

Liked: Cleanliness, staff & service, amenities
Comfortable room and bed. Good breakfast and an enjoyable quiet stay.
Stayed 1 night in Oct 2025

6/10 Okay

Sweta

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great parking Clean large room
Stayed 1 night in Oct 2025

8/10 Good

James

Stayed 1 night in Oct 2025

6/10 Okay

Kerry

Stayed 1 night in Oct 2025

6/10 Okay

Johan

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Emmanuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Stayed 1 night in Oct 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a one night stop over so didnt use or see much of the hotel but it was good for my needs. Guy on reception was very friendly & helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious and welcoming reception area and the staff were very pleasant. The room was also a good size - a bit dated but clean and very comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this hotel in five occasions and will be returning, it is in a lovely location, facilities are great and staff are always friendly and welcoming.
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, rooms were cleaned everyday and, all staff are friendly and welcoming but particular praise goes to the young girl Olivia, who works in the bar and restaurant, she is always smiling and happy, and never seems to rest constantly being attentive to customers, a real credit to the hotel.
Stayed 2 nights in Sep 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service
Hotel was OK - nice and clean. Bed, though, was a bit uncomfortable
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel three times over the last month, and will be staying again over the next couple of months. The hotel is in a nice location surrounded by countryside and is very quiet, the leisure facilities are excellent as are the dining options, but best of all it’s the staff who make this hotel well worth the visit, all staff are welcoming and helpful and are always available if you need anything, and a special mention to Olivia the young lady who works in the bar and grill of an evening, she is always smiling and happy, she literally never stops, constantly making sure guests and patrons have everything they want, a lovely hotel with lovely staff.
Stayed 2 nights in Sep 2025

8/10 Good

Fiona

Liked: Cleanliness, property conditions & facilities, room comfort
The initial reception check in wasn't ideal, I'd arrived a little early, the room wasn't ready which is fair, but there wasn't particularly a warm welcome or a suggestion of have a cuppa somewhere whilst you wait, I'd asked if the rugby was on anywhere as I'd been keen to watch the second half of the world cup semi final but was just told no. I'd ended up leaving and returning later. Again it wasn't particularly a warm welcome, I was checked in then advised if I wanted to use the spa I needed to pay for that, when I queried it I was advised that was cheap. However it's disappointing that the use isn't inclusive of the hotel stay, which it has been in the many years I've stayed at this hotel before, and given that there are other similar hotels in the area it would make me choose more carefully in future. That aside the leisure facilities are perfect for a short break and the hotel offers a great location for exploring the area. The restaurant has been updated and has a lovely view, the food was pricey but delicious.
Stayed 4 nights in Sep 2025

6/10 Okay

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Steve

Business traveller
Liked: Staff & service
Disliked: Cleanliness

Mehhh

Very dated room, wanted a room with a bath and was not an issue on arrival, swapped my room for me, however you would expect a shower where you can stand up. Being 6ft and sitting in a bath because the shower is attached to the bath and it reaches 60cm from the bath wasn’t ideal. Dusty lamps at the side of the bed
Stayed 1 night in Sep 2025

8/10 Good

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good spacious room and facilities
Stayed 1 night in Sep 2025

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