Best Western Frodsham Forest Hills Hotel

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Where to?

Dates

August 2025

September 2025

Relax by the pool surrounded by lush greenery and natural light.

Contemporary space with wood paneling, glass doors, and a potted plant.

Swimmers can enjoy the pool surrounded by a stained glass ceiling and brick and tile walls.

Relax on the outdoor patio with a wooden deck, metal chairs, and a small table, surrounded by lush greenery and a charming garden.

Formal dining area with a round table, white tablecloths, and gold accents, offering a view of the surrounding green landscape and distant monument.

Overview
Rooms
Location
Policies

Popular amenities

Hot tub
Room service

Explore the area

Overton Hill, Frodsham, England, WA6 6HH

Lady Heyes Crafts and Antique Centre
‪2 min drive‬
Delamere Forest
‪9 min drive‬
Chester Zoo
‪15 min drive‬
Manchester (MAN)
‪30 min drive‬

Room options

Relax in comfort with a large bed and a cozy armchair, perfect for unwinding in style.

Standard Room, 1 Double Bed, Non Smoking

Very good

20 sq m
River view
Sleeps 2
1 Double Bed

Enjoy a relaxing soak in the bathtub or refreshing shower, complete with a handheld showerhead.

Standard Room, 2 Single Beds, Non Smoking

Good

20 sq m
River view
Sleeps 2
2 Twin Beds

Two beds with crisp bedding, a dresser, and a desk with a TV.

Standard Room, Multiple Beds, Non Smoking

Very good

Sleeps 2
1 Double Bed and 1 Twin Bed

Relax in a classic hotel room with a comfortable bed, TV, and cozy seating area.

Executive Room, 1 King Bed, Non Smoking

Excellent

Sleeps 2
1 King Bed

Relax in a clean and modern space with two single beds, a large flat-screen TV, and a comfortable workspace.

Family Room, Multiple Beds, Non Smoking (with Sofabed)

Sleeps 4
1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

Similar properties

Relax by the pool with a hot tub and lounge chairs nearby.

Pool
Pet-friendly
Parking included
Free WiFi

for 1 room

includes taxes & fees

18 Aug - 19 Aug

About this property

Best Western Frodsham Forest Hills Hotel

Hotel in Frodsham with a 24-hour health club and a sauna

This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.

Best Western Frodsham Forest Hills Hotel offers 58 accommodations with designer toiletries and hair dryers. Digital television is provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.

This Frodsham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Frodsham Forest Hills Hotel. During your stay, you'll be within walking distance of Lady Heyes Crafts and Antique Centre. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.

Free WiFi
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
English breakfast served daily for a fee
Take a swim in the indoor pool or soak in the hot tub
Services include tour or ticket assistance, a porter, and luggage storage
Onsite recreation includes a 24-hour gym, a steam room, and a sauna
Just a 3-minute drive from Lady Heyes Crafts and Antique Centre and 8 minutes from Delamere Forest
Dogs welcome for a fee

Best Western Frodsham Forest Hills Hotel offers its guests a children's pool, an indoor pool, a 24-hour health club, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A sauna, tour/ticket assistance, and room service (during limited hours) are also featured at the business-friendly Best Western Frodsham Forest Hills Hotel. Free self parking is available.

This 3-star Frodsham hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Grill on the Hill - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site

Food and drink

English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
A bar/lounge
A restaurant

Restaurants on site

Grill on the Hill

Things to do

24-hour health club
Children's pool
Hot tub
Indoor pool
Sauna
Steam room

Family friendly

Children's pool
Indoor pool

Conveniences

24-hour front desk
Luggage storage

Guest services

Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

Conference space
Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Front entrance ramp
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible restaurant

1 building
3 floors
Banquet hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathtub or shower
Deep soaking bathtub
Designer toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

TV with digital channels

Food and drink

Electric kettle
Limited room service
Tea bags/instant coffee

Connecting rooms available
Desk
Heating
Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 5:00 AM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 15.00 per pet, per night
Only dogs are allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 15.95 per person
Pet fee: GBP 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 7:00 AM to 9:00 PM.
Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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Best Western Frodsham Forest Hills Hotel Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

8/10 Good

lennon

5 May 2025

Stayed 2 nights in Apr 2025

6/10 Okay

Andrew

Travelled with partner

5 May 2025

Liked: Cleanliness, staff & service, amenities

Tired rooms need refresh Lound electrical humming, had to turn off all electric over night to sleep better

Stayed 2 nights in May 2025

10/10 Excellent

paul

Travelled with partner

27 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

only a one night stay but really friendly staff, excellent size standard bedroom, comfy as well. Evening meals were excellent and well presented. Buffet breakfast was usual hotel fayre but there was plenty of choice and we particularly liked the Danish pastries, let down slightly by cold plates and only one hot drink machine

Stayed 1 night in Apr 2025

8/10 Good

sharon

Travelled with family

27 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stopover hotel

Great location, lovely staff, pool area great

Stayed 1 night in Apr 2025

8/10 Good

Deb

27 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location

Reception very helpful and immediately changed me to a ground floor room when asked. (I’m on crutches). Room Clean but seemed a little tired, ready for a refurb. Surprised there are no usb charging sockets. Very peaceful location and plenty of parking.

Stayed 1 night in Apr 2025

6/10 Okay

Mark

Travelled with family and small children

25 Apr 2025

Disliked: Property conditions & facilities

Older property that had the necessities and was local to our needs.

Stayed 4 nights in Apr 2025

10/10 Excellent

Helen

25 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Steve

Business traveller

24 Apr 2025

Disliked: Property conditions & facilities

Stayed 1 night in Apr 2025

8/10 Good

Maria Mireya

21 Apr 2025

Liked: Cleanliness, room comfort

Stayed 2 nights in Apr 2025

8/10 Good

Mark

Travelled with family and small children

19 Apr 2025

Liked: Cleanliness

3 star type property. Location was the selling point for us. We had two different rooms. If I based this review on the first one it would be less than favorable as the room was unbearably hot. The second room we had was much nicer and temperate.

Stayed 1 night in Apr 2025

10/10 Excellent

colin

19 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

4/10 Poor

Andrew

19 Apr 2025

Stayed 3 nights in Apr 2025

10/10 Excellent

Faith

18 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff

We paid extra and had the breakfast in the morning, we ate in the conservatory area and the views were stunning. The room was clean and the bathroom was a little small but the shower was really large and fully accessible. The staff were really friendly, great customer service 🙂

Stayed 1 night in Mar 2025

10/10 Excellent

Trevor

17 Apr 2025

Stayed 3 nights in Apr 2025

10/10 Excellent

Geoffrey

Business traveller

16 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Mel

14 Apr 2025

Stayed 2 nights in Apr 2025

8/10 Good

Wing Yee

Travelled with family

13 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2025

8/10 Good

Peshen

10 Apr 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

Alan

8 Apr 2025

Liked: Staff & service

Stayed 1 night in Apr 2025

6/10 Okay

Ashley

Business traveller

3 Apr 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

I have stayed here a few times now and I really like it. Usually staff are very polite and friendly but when I checked in last night the woman behind the desk literally ignored me for 3 minutes! She was working on something which I understand but a quick - I will be with you inn a minute would have done but nothing, not even eye contact. When she did manage to speak, no apology and said can you speak to one of the others, is there a man around the corner!! Disgraceful. A young chap eventually checked me in and he was very good but as for the woman…I’m not sure a customer facing role is for you.

Stayed 1 night in Apr 2025

6/10 Okay

Helen

31 Mar 2025

Bathroom is outdated and had mold on the bath sealant and limescale on the taps. The shower water flow was poor and the temperate as warm on Sunday morning, but hot when using the bath the night before.

Stayed 1 night in Mar 2025

8/10 Good

Deborah

26 Mar 2025

Liked: Staff & service, property conditions & facilities, room comfort

Bedroom good comfy bed but the breakfast plates and cups could do with a thorough clean

Stayed 1 night in Mar 2025

2/10 Terrible

Gerard

Travelled with family

24 Mar 2025

Liked: Amenities

Disliked: Cleanliness, staff & service, property conditions & facilities

Dirty, mouldy, tatty, falling apart, violently hot, staff don’t care. Genuinely the worst room I have ever stayed in. When I asked about the heat I was told there was a fan. I rarely complain but this was not good.

Stayed 2 nights in Mar 2025

6/10 Okay

Jacqueline

21 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Plumbing problems

The hotel initially impressed - check in was good, the room was spacious, warm, well-furnished. But when my husband tried to have a hot bath to help with the discomfort after a recent knee replacement, the hot tap in the bath dispensed tepid water, quite inadequate for a bath,although the water in the washbasin was very hot. The following morning the lavatory refused to flush for what seemed like a long time, the bath water was ok for a shower, but there was no cold water from the bath tap. Clearly the plumbing needs attention.

Stayed 1 night in Mar 2025