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The New County Hotel

3.0 star property

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Photo gallery for The New County Hotel

40-inch flat-screen TV with digital channels, TV
Two Bedroom Apartment | Living area
Exterior
One Bedroom Apartment | Living area
Triple Room

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
44 Southgate Street, Gloucester, England, GL1 2DR
  • Place, Gloucester Docks
    ‪4 min walk‬
  • Place, Gloucester Cathedral
    ‪5 min walk‬
  • Place, Gloucester Quays
    ‪7 min walk‬

Room options

View all photos for Single Room, 1 Single Bed, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Single Room, 1 Single Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Double Room, 1 Double Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds, Non Smoking

Twin Room, 2 Single Beds, Non Smoking

Twin Room, 2 Single Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double or Twin Room, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Double or Twin Room, Non Smoking

7.4 out of 10
Good
(15 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

  • Bay view
  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for One Bedroom Apartment

Desk, laptop workspace, free WiFi, bed sheets

One Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bedroom Apartment

Desk, laptop workspace, free WiFi, bed sheets

Two Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 74 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

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About this property

The New County Hotel

Along with a 24-hour front desk, this smoke-free hotel has express check-out and free WiFi in public areas.
The New County Hotel offers 58 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 40-inch flat-screen televisions come with digital channels. Accommodations at this 3-star hotel have kitchens with stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include showers.

This Gloucester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily. Renovation of all guestrooms was completed in April 2024.

Our customers tell us they can't get enough of the helpful staff at The New County Hotel. During your stay, you're just a quick walk from Gloucester Quays. Features include free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Cooked-to-order breakfast served daily for a fee
  • Services include luggage storage
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Gloucester Waterways Museum and Greyfriars
The New County Hotel offers its guests express check-out. WiFi is free in public spaces.

This 3-star Gloucester hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 1:00 PM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 8 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: GBP 7.50 per person

Family friendly

  • In-room kitchen

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • No lift
  • Stair-free path to entrance
  • Thin carpet in public areas

More

  • 3 floors
  • Built in 1800
  • Renovated guestrooms - April 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Hob
  • Kitchen
  • Oven
  • Toaster

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 15
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 7.50 per person
  • Nearby parking fee: GBP 8 per day (820 ft away)
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

New County Hotel Gloucester
New County Hotel
New County Gloucester
New County Hotel Gloucester
The New County Hotel Hotel
The New County Hotel Gloucester
The New County Hotel Hotel Gloucester

The New County Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 184 out of 517 reviews
Rating 8 - Good. 173 out of 517 reviews
Rating 6 - Okay. 62 out of 517 reviews
Rating 4 - Poor. 47 out of 517 reviews
Rating 2 - Terrible. 51 out of 517 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Clean room great location second time we have stayed here definitely be coming back
Stayed 2 nights in Dec 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly & helpful
Stayed 1 night in Dec 2025

8/10 Good

Samuel

Stayed 2 nights in Nov 2025

10/10 Excellent

anita

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hidden gem, staff very welcoming room excellent
Stayed 1 night in Nov 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes perfect. Room tidy and clean. All staff we came into contact with were very polite and friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jayne

Liked: Cleanliness, amenities
Happy helpful staff.Great location.Cleam room.
Stayed 2 nights in Nov 2025

4/10 Poor

Dr William

Liked: Cleanliness, amenities
Room was clean but the bed was like sleeping on the floor. We checked out after one night and we wernt offered another room or cashback, a sorry would have helped. The room was C19. We stay there frequesntly and although the bbeds aren't the best, this was by far the worst. Needs replacing.
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Stayed 1 night in Nov 2025

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The gentleman on reception saturday night was very helpful and patient with us. We had a ground floor room out in the courtyard area, which was clean and tidy. The young man in the bar area saturday morning, took our luggage and stored it until later, as we were leaving for Cheltenham in the morning, so we didnt chrck in til 5pm… he was very nice too, and again helpful!
Stayed 1 night in Nov 2025

10/10 Excellent

Catherine

Business traveller
Liked: Cleanliness, staff & service, amenities
Great hotel. Central to facilities, spotlessly clean.
Stayed 1 night in Nov 2025

10/10 Excellent

MARC-ANTOINE

Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of stairs Bar is always very quiet
Stayed 3 nights in Oct 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, room comfort
Stayed with my wife, the hotel was ran by one man who was very busy but super friendly and very helpful. He would go above and beyond for us. The hotel itself needs some TLC it's a bit cluttered and untidy. The room was clean and what we needed but the drainage in the shower was really bad.
Stayed 1 night in Oct 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in a recently refurbished room which was comfortable and clean and had a great shower, great night's sleep and location perfect
Stayed 1 night in Oct 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Very close parking available and right in the centre of town. The receptionist was very friendly and I could tell he was a hard worker. There's a fridge/microwave, plates and cutlery available if you want to eat in which is a
Stayed 2 nights in Oct 2025

6/10 Okay

Prem prakash

Business traveller
Liked: Cleanliness, staff & service
The room was very small, can feel a bit claustrophobic,
Stayed 2 nights in Oct 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No onsite parking although 2 pay and display car parks directly behind the hotel. We were kindly upgraded to a family room which was spacious and had crockery, cutlery and glasses plus a microwave. Staff all very friendly and helpful. Less than 5 minute walk to restaurants and Gloucester Quays and 10 minute walk to the cathedral.
Stayed 2 nights in Oct 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service
Right in the centre close to the Friaries, Cathedral and about 15 minutes from Kingsholm
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well looked after thank you9
Stayed 1 night in Oct 2025

8/10 Good

Elesa

Stayed 1 night in Oct 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Derrek

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for all shopping and attractiobs. Staff were extremely helpful.
Stayed 2 nights in Sep 2025

4/10 Poor

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room was OK for price paid but bed uncomfortable - old mattress, sink into it, squeaked every time I moved. Poor nights sleep, not helped by shower dripping all night despite tap being turned off.
Stayed 1 night in Sep 2025

6/10 Okay

Ash

Stayed 2 nights in Sep 2025

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