The New County Hotel

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Where to?

Dates

June 2025

July 2025

40-inch flat-screen TV with digital channels, TV

Overview
Rooms
Location
Policies

Good

Popular amenities

24/7 front desk
Kitchen
Housekeeping
Free WiFi

Explore the area

44 Southgate Street, Gloucester, England, GL1 2DR

Gloucester Docks
‪4 min walk‬
Gloucester Cathedral
‪5 min walk‬
Gloucester Quays
‪8 min walk‬

Room options

One Bedroom Apartment

Exceptional

70 sq m
City view
Sleeps 2
1 Double Bed

Two Bedroom Apartment

74 sq m
City view
Sleeps 4
2 Double Beds

2 bedrooms, desk, laptop workspace, free WiFi

Double or Twin Room, Non Smoking

Very good

20 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds

Oven, stovetop, dishwasher, coffee/tea maker

Family Room, Multiple Beds, Non Smoking

22 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Triple Room

23 sq m
Bay view
Sleeps 3
3 Twin Beds

Twin Room, 2 Single Beds, Non Smoking

20 sq m
Sleeps 2
2 Twin Beds

Double Room, 1 Double Bed, Non Smoking

20 sq m
Sleeps 2
1 Double Bed

Single Room, 1 Single Bed, Non Smoking

Very good

16 sq m
Sleeps 1
1 Twin Bed

Similar properties

Free WiFi
Restaurant
Air conditioning
Business services

for 1 room

includes taxes & fees

4 Jul - 5 Jul

About this property

The New County Hotel

Hotel with a 24-hour front desk, a short walk to Gloucester Docks

Along with a 24-hour front desk, this smoke-free hotel has express check-out and free WiFi in public areas.

The New County Hotel offers 58 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 40-inch flat-screen televisions come with digital channels. Accommodations at this 3-star hotel have kitchens with stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include showers.

This Gloucester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily. Renovation of all guestrooms was completed in April 2024.

Our customers tell us they can't get enough of the helpful staff at The New County Hotel. During your stay, you're just a quick walk from Gloucester Docks. Features include free WiFi in public areas.

Free WiFi
Services include luggage storage
Guests have great things to say about the clean accommodations and the helpful staff
Just a 5-minute walk from Gloucester Docks and 7 minutes by foot from Gloucester Quays

The New County Hotel offers its guests express check-out. WiFi is free in public spaces.

This 3-star Gloucester hotel is smoke free.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Offsite parking available (GBP 8 per day)

Family friendly

In-room kitchen

Conveniences

24-hour front desk
Luggage storage

Guest services

Housekeeping (daily)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
High-pile carpet in room
No lift
Stair-free path to entrance
Thin carpet in public areas

3 floors
Built in 1800
Renovated guestrooms - April 2024
Smoke-free property

Room amenities

Bedroom

Bedsheets provided

Bathroom

Hair dryer
Shower
Towels provided

Entertainment

40-inch flat-screen TV with digital channels

Food and drink

Cleaning supplies
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Freezer
Hob
Kitchen
Oven
Toaster

Access via exterior corridors
Desk
Desk chair
Heating
Laptop workspace
Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: GBP 20

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Late check-out subject to availability

Late check-out fee: GBP 20

Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Breakage deposit: GBP 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Nearby parking fee: GBP 8 per day (820 ft away)
Early check-in fee: GBP 20 (subject to availability)
Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Onsite parties or group events are strictly prohibited

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

New County Hotel Gloucester

New County Hotel

New County Gloucester

New County Hotel Gloucester

The New County Hotel Hotel

The New County Hotel Gloucester

The New County Hotel Hotel Gloucester

The New County Hotel Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

10/10 Excellent

MATTHEW

16 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a tidy hotel in the centre of Gloucester, with a good / stylish bar. Rooms were very tidy and modern.

Stayed 1 night in Mar 2025

4/10 Poor

Joshua

Travelled with group

15 Mar 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Disappointed with our trip. Staff were pretty unhelpful and unaccommodating. The surrounding area felt unsafe. Wouldn’t return.

Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

15 Mar 2025

Stayed 1 night in Mar 2025

6/10 Okay

Jackie

Travelled with group

13 Mar 2025

Liked: Cleanliness

Very noisy on the first nights, with music blaring out of the bar downstairs. Also noisy in thr mornings with street sweepers and deliveries.

Stayed 2 nights in Mar 2025

6/10 Okay

Grahame

7 Mar 2025

Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

17 Feb 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Unfortunately the room was cold as window left open. The radiator wasnt working but luckily ther was an electric heater which took a littlevtime to fathom out how to work and took a longvtimevto heat room. Bathroom freezing and no hot water for shower or taps. Offered another room to shower but that had the same problem. Has potential if above dealt with. Facilities, fridge and microwave in room , good.

Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Travelled with family

8 Feb 2025

Disliked: Cleanliness, property conditions & facilities

Eventually made it right

My stay was for 14 days to visit family. My first 10 days was a trial. The hallway to my room smelled like death and every day the smell would creep into my room more and more. I brought it to the attention of the front desk several times and was told they would have house keeping put a plug in to help with the smell. It got to where I couldn’t be in my room. I finally was able to work with George who was amazing, he came to room saw the mold and smelled what I was smelling and got me to a new room. Which at first was great until I realized the WiFi was not working. I reached back out to George who put in a request to have it looked at. Unfortunately the staff changes daily so for the next two days I got a cold shoulder from the rest of the staff. They kept telling me there was nothing they could do. I racked up huge charges on my roaming because I had to use my phone. Finally 2 days later George was back and got me into another room and tested it to make sure the WiFi worked. The window rattled constantly but I was not about to switch to a 4th room, so I stuck a towel in the window. 10 days into my 14 day stay they made it right. This was the second time I have stayed here, the first time was good, but this time was absolutely terrible. I don’t think I will stay here again next year.

Stayed 15 nights in Jan 2025

8/10 Good

Gerard

27 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay

Lovely staff , great location , rooms clean and spacious but could do with new beds not the most comfortable

Stayed 2 nights in Jan 2025

8/10 Good

Stuart

27 Jan 2025

Stayed 3 nights in Jan 2025

10/10 Excellent

Bernard

27 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

27 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vlose to town centre and all basic needs met well.

Stayed 4 nights in Jan 2025

10/10 Excellent

Leopatra

21 Jan 2025

Liked: Cleanliness

Stayed 1 night in Jan 2025

10/10 Excellent

tracey

Travelled with partner

19 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed for 1 night in room c23 was on first floor in private court yard lovely spacious room with everything we needed well equipped ..shower was amazing ..right in the centre of the town everything was within walking distance ..highly recommend will definitely be staying again Staff friendly and helpful

Stayed 1 night in Jan 2025

8/10 Good

Paul

12 Jan 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Adrian

Travelled with family

11 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed in the two bed apartment. Very nice and modern apartment with tea, coffee and milk provided. Would book it again

Stayed 1 night in Jan 2025

6/10 Okay

Thombizodwa

7 Jan 2025

Stayed 3 nights in Jan 2025

10/10 Excellent

Louise

Travelled with family

16 Dec 2024

Liked: Property conditions & facilities

Stayed 1 night in Nov 2024

8/10 Good

Sian

15 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Clean, courtyard room did not feel safe for a lone traveller. Bed room door opened straight onto outdoor courtyard, which was open to a public road. The lock on the door was not sufficient for an external door.

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Business traveller

28 Nov 2024

Liked: Cleanliness, staff & service, room comfort

Nice Little Hotel

When we stayed overnight, the hotel was undergoing renovations in areas, which, without sounding too negative, it does need it from the age of the property, but we can appreciate they are undertaking this while still trying to operate the business. The staff were lovely and helpful throughout. The accomodation is located primarily in a courtyard area, which has a unique feel. We did have to be moved rooms as the new heating in the room we were allocated wasn't working. I did like the first room for the huge amount of space, but the second had a nicer bed and working heating, so it was certainly a well received swap. Even so, the entry walls are stripped of wallpaper, signs of a work in progress, hopefully something that will be sorted before next year. The rooms do have a microwave and fridge, so you do have facilities to cook and store food, which is a rare treat. We had a peaceful night's sleep and an easy checkout, which is always key to a good stay. The hotel location is right in the middle of the Gloucester shopping district, so you do have easy access to eateries and retail. Despite renovations, I would still recommend the place for location, facilities and friendliness.

Stayed 1 night in Nov 2024

10/10 Excellent

I

Travelled with family

25 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay during the floods

Lovely room. Nice to have a fridge

Stayed 1 night in Nov 2024

8/10 Good

Mrs

Business traveller

20 Nov 2024

Liked: Property conditions & facilities, room comfort

Great Location

Great Location!! Rooms are newly refurbished and have microwave& fridge which was very useful.

Stayed 3 nights in Nov 2024

8/10 Good

Jannette

Travelled with group

19 Nov 2024

Liked: Cleanliness

hotel really good value and in the middle of town.

Stayed 1 night in Nov 2024

6/10 Okay

Barry

Travelled with family

18 Nov 2024

Disliked: Property conditions & facilities

Property is ok for a short stay. What you should expect from a budget hotel. No heating in communal areas, shower was Luke warm. Poor heating in room but quite spacious and reasonably sized bathroom.

Stayed 2 nights in Nov 2024

6/10 Okay

Adina

13 Nov 2024

The New Inn - Gloucester

Spacious double room with tea/coffe facilities. At first glance rather nice and adequate. Unfortunately no hot water for wash so resorted to boiling the kettle. One side lamp was not working. Thin walls and a fridge in the room that made very interesting noises throughout the night. Overall, adequate for £90 for a couple.

Stayed 1 night in Nov 2024

8/10 Good

KATIA

11 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great value for money. The hotel is being refurbished. My room was spotless. The mattress is comfy (though the pillows weren’t too comfortable). New TV, a kettle with tea/coffee well laid out. A microwave oven with a few plates to use for good, was a welcome addition. Receptionist George is friendly and welcoming. I am pleasantly surprised.

Stayed 1 night in Nov 2024