2/10 Terrible
Domislaw
Travelled with family
26 Jul 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chosen it because of location-its better to travel
Don’t like to leave negative reviews, but our stay was unfortunately very disappointing.
The reception staff were consistently helpful, polite, and a credit to the establishment.
Cleanliness issues: The bathroom-mould, bugs were crawling on the bedding (picture).
There was a sticky residue on various surfaces, giving the impression of poor cleaning or a hidden anti‑slip coating(my little one joke), dirt stains on chairs.
Health concerns: We woke up with bites, indicating something in the room bit us during the night.
In-room equipment: Instructions said to dial “0” on the phone for assistance, yet there was no phone provided.
Dining:
Our child enjoyed fish and chips, but other meals were disappointing.
pizza lacked sauce and was burnt. we requested BBQ sauce, but when I pointed out the issue, the waitress said it was “too late,” showing no willingness to fix the mistake.
My wife’s burger was bland and lacked taste and again sauce.
Considering the quality, the food seemed overpriced. We would rate it 3/10 overall. (3 as child liked fish)
The bar staff were rude and made us feel like we were inconveniencing them.
At breakfast, we requested three baguettes and two croissants. Initially we were told “no problem,” but then the waitress informed us there were “no extras,” and we received only 2 baguettes and 2croissant. We were willing to pay for additional but were never given the chance. overall, there seemed to be a lack of basic customer service training among bar and breakf
Domislaw
Stayed 2 nights in Jul 2025
