Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, massage/treatment rooms, and 24-hour room service.
Orsett Hall Hotel offers 56 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the helpful staff at Orsett Hall Hotel. During your stay, you'll be close to Lakeside Shopping Centre. Enjoy features like free WiFi in public areas, plus 2 bars and a restaurant.
Free WiFi
Enjoy a bite to eat at Garden Restaurant, a brasserie that serves British cuisine
English breakfast served daily for a fee
Self parking available for a fee
Treat yourself to body scrubs, hot stone massages, or manicures and pedicures at Orsett Hall Spa
Services include dry cleaning/laundry, luggage storage, and wedding services
Guests have great things to say about the helpful staff and the clean accommodations
8 minutes by car from Lakeside Shopping Centre and 12 minutes from River Thames
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Spa services, a terrace, and a garden are also featured at the boutique Orsett Hall Hotel. For a fee, parking is available.
This 4-star Grays hotel is smoke free.
For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.
Garden Restaurant - This brasserie specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Sartoria Cafe - Onsite café. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Uncovered parking on site (surcharge)
Limited on-site self parking
Food and drink
English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 16 per person
2 bars/lounges
A coffee shop/cafe
A restaurant
Snack bar/deli
Restaurants on site
Garden Restaurant
Sartoria Cafe
Family friendly
Snack bar/deli
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Wedding services
Business services
Meeting rooms
Outdoors
Garden
Terrace
Spa
6 treatment rooms
Aromatherapy
Body scrubs
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Grab bar near toilet
Lift
Low-height counter and sink
Raised toilet seat
Wheelchair accessibility
Wheelchair accessible (may have limitations)
More
2 buildings
2 floors
Ballroom
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Premium bedding
Bathroom
Hair dryer
Private bathroom
Towels provided
Entertainment
TV
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
More
Air conditioning
Heating
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 20
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from July 11 2026 to September 13 2027 (dates subject to change).
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for English breakfast: approximately GBP 16 per person
Late check-out fee: GBP 20
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Property is also known as
Orsett Hall Grays
Orsett Hall Hotel
Orsett Hall Hotel Grays
Orsett Hall Hotel Hotel
Orsett Hall Hotel Grays
Orsett Hall Hotel Hotel Grays
Orsett Hall Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 349 out of 658 reviews
10 - Excellent
349
Rating 8 - Good. 177 out of 658 reviews
8 - Good
177
Rating 6 - Okay. 74 out of 658 reviews
6 - Okay
74
Rating 4 - Poor. 31 out of 658 reviews
4 - Poor
31
Rating 2 - Terrible. 27 out of 658 reviews
2 - Terrible
27
9.0/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
Reviews
Verified
10/10 Excellent
Richard
2 Dec 2025
Liked: Cleanliness, staff & service, amenities
Stayed several times now and they are consistently excellent at everything
Stayed here at least 10 times now. It’s simply my favourite hotel in the area, lovely grounds, helpful staff, nice bar/restaurant. It’s just a really good hotel.
We booked the Orsett Hall as was travelling from Norfolk to visit family over the Xmas period. Very disappointed to find out that we was staying in an Annexe around the back of the hotel and not in the main building and in an Attic. Booked this hotel being a stately hotel and very disappointed to say the least.
Our stay was wonderful. The restaurant staff were amazing and the meal was fabulous. All staff were really welcoming. I do not think paying guests should pay to use the spa facilities however.
Wonderful hotel and friendly staff. Really enjoyed my stay at this Hotel. The breakfast was delicious and it wasn’t the usual buffett, they seat you down and there is breakfast menu, place the order and they make it fresh which was a wonderful experience. I would definitely stay at this hotel next time. Thank you for making my stay a wonderful experience
Bhavesh
Stayed 1 night in Sep 2025
Verified
6/10 Okay
Julie
25 Feb 2026
Liked: Cleanliness
Neither my television or my room phone were working. They were sorted out for me then, on my third night I was informed that neither of the restaurants were open at all!!! I had been with relative’s until then, luckily….i should have been told in booking, I was informed that if I’d come the weekend after they would have been open. Not much help when I live well over 200 miles away! I won’t be going back.
Julie
Stayed 3 nights in Jan 2026
Verified
10/10 Excellent
Faye
10 Jan 2026
Liked: Cleanliness, staff & service, amenities
Large room with large bathroom, sofa, tv, no mini fridge thou. No working plug socket near dressing table, overall lovely room.
A very nice hotel indeed which I would imagine because of the size of the grounds it would be even better in the summer months
Great food and friendly staff
Highly recommended
Wonderful staff, very accommodating and nice restaurants. Location was great for access. Gym is on the small side, but adequate facilities. In room AC didn't go below 19 degrees, so room was a warm. However still a great place to stay.