Mandolay Hotel Guildford

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Where to?

Dates

May 2025

June 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Air conditioning
24/7 front desk
Parking available
Laundry

Explore the area

36 - 40 London Road, Guildford, England, GU1 2AE

G Live
‪2 min walk‬
High Street
‪3 min walk‬
University of Surrey
‪8 min drive‬
London (LGW-Gatwick)
‪57 min drive‬

Room options

Double - Medium

City view
14 sq m
Sleeps 2
1 Double Bed

Double - Executive

City view
24 sq m
Sleeps 2
1 Double Bed

Single - Crash Pad

City view
Sleeps 1
1 Twin Bed

Triple/Twin - Executive

City view
25 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

The Residence

30 sq m
Sleeps 2
1 Double Bed

Double - Crash Pad

City view
13 sq m
Sleeps 2
1 Double Bed

Double Deluxe

City view
Sleeps 2
1 Double Bed

Signature Suite

City view
Sleeps 2
1 Double Bed

Similar properties

Couples treatment room(s), sauna, steam room, body treatments, mud baths

Hot tub
Spa
Free WiFi
Restaurant

for 1 room

includes taxes & fees

18 May - 19 May

About this property

Eco-certified hotel with a 24-hour front desk and a restaurant

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a conference center, self parking, and a business center are onsite.

Mandolay Hotel Guildford offers 78 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at Mandolay Hotel Guildford. During your stay, you're just a quick walk from G Live. Free WiFi in public areas, a restaurant, and a bar are available. This property offers pet-friendly amenities like food and water bowls.

Free WiFi and wired Internet
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Full breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, luggage storage, and wedding services
Guests really like the accommodations for the overall comfort and cleanliness
Steps from G Live and 3 minutes by foot from High Street
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi and wired Internet. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Mandolay Hotel Guildford. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Guildford hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:00 AM.

Bar - Onsite bar.

Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, French, German, Greek, Hungarian, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Electric car charging station on site
Parking on site (GBP 20 per day)
Limited on-site parking
Wheelchair-accessible parking available

Food and drink

Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17 for adults and GBP 10.50 for children
A bar/lounge
A restaurant
Snack bar/deli

Restaurants on site

Family friendly

Snack bar/deli

Conveniences

24-hour front desk
Luggage storage
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Turndown service
Wedding services

Business services

Business centre
Conference centre
Meeting rooms

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Grab bar near toilet
Lift
Raised toilet seat
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper

Entertainment

Flat-screen TV with satellite channels

Food and drink

Champagne service
Coffee/tea maker
Electric kettle
Limited room service

Air conditioning
Bulk dispensers for toiletries
Eco-friendly toiletries
Heating
Iron/ironing board
LED lighting
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: GBP 20.00

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:

Dining venue(s)

The following facilities are closed on Sunday:

Dining venue(s)

Access methods

Staffed front desk

Pets

Pets: GBP 25 per accommodation, per night
Only dogs are allowed
Maximum 2 (weight limit: 55 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 30 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A damage deposit of GBP 50.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 17.00 for adults and GBP 10.50 for children
Self parking fee: GBP 20.00 per day
Pet fee: GBP 25 per accommodation, per night
Service animals are exempt from fees
Early check-in fee: GBP 20.00 (subject to availability)
Late check-out fee: GBP 30.00 (subject to availability)
Rollaway bed fee: GBP 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property uses eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mandolay Hotel

Mandolay Guildford

Mandolay

Mandolay Hotel Guildford Hotel

Mandolay Hotel Guildford Guildford

Mandolay Hotel Guildford Hotel Guildford

Mandolay Hotel Guildford Reviews

8.0

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

Mark

1 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2025

8/10 Good

matt

Business traveller

29 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

Katharine

Travelled with family

26 Jan 2025

We had a lovely stay - super-welcoming staff, well-appointed rooms and a very convenient location for the town centre (few mins walk) and the G Live venue. We booked 3 of the smallest rooms for a Saturday night in late January and were upgraded to the classic doubles. They made sure to put us near each other. The included breakfast was great - full English and very varied continental buffet with nice touches like homemade jams (if buying this separately it was £14 for continental per person and £17 for the full English). The one and only slight negative was the lack of a lift - our rooms were on the 2nd floor and less mobile guests may struggle slightly. There were plenty of rooms on lower floors though.

Stayed 1 night in Jan 2025

10/10 Excellent

Robin

26 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

Maxine

12 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the top hotels I have stayed on the grounds of great service by the people who work there - very caring

Stayed 1 night in Jan 2025

8/10 Good

Anthony

Business traveller

9 Jan 2025

Liked: Cleanliness, amenities, property conditions & facilities

Lovely Hotel, nice comfortable room, shame the receptionist was so miserable on check in at 1900hrs!

Stayed 1 night in Jan 2025

10/10 Excellent

Trevor

6 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Travelled with family

5 Jan 2025

Size of hotel feels special, as does decor and staff.

Stayed 3 nights in Jan 2025

4/10 Poor

Rima, Beirut

3 Jan 2025

Disliked: Staff & service, property conditions & facilities

Stayed 1 night in Dec 2024

6/10 Okay

Mrs Anna

28 Dec 2024

Liked: Cleanliness

It’s expensive for what it is. Room was small but adequate for one night. Bathroom very small but clean except for outside of shower door which was covered in rust coloured lime scale and was very off putting. Having to pay £20 a night for car parking is far too much. Breakfast was adequate but nothing special.

Stayed 1 night in Dec 2024

2/10 Terrible

Charles

Travelled with family

18 Dec 2024

Disliked: Staff & service, property conditions & facilities

Stayed 1 night in Dec 2024

6/10 Okay

Peter

14 Dec 2024

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

I was there for a Christmas party. The room was fine apart from some broken tiles in the bathroom and some stains on the wall. The party event itself was good apart from the food service which was a complete disaster made worse by totally inexperienced staff and an obvious absence of any supervision or management.

Stayed 1 night in Dec 2024

10/10 Excellent

John

14 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Travelled with partner

8 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff very friendly, welcoming and helpful.

Stayed 1 night in Dec 2024

10/10 Excellent

Trevor

Business traveller

3 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

6/10 Okay

Liam

1 Dec 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Dave

Travelled with family

21 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent hotel, perfect location for a visit to Guildford

Stayed 4 nights in Nov 2024

10/10 Excellent

Jackie

17 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little room for a single bedroom - but they had put the heating on full blast. I ended up putting on the air con midway through the night after turning the radiator off before going to bed.

Stayed 1 night in Nov 2024

8/10 Good

Matt

15 Nov 2024

Stayed 1 night in Nov 2024

10/10 Excellent

EDMUND

Travelled with partner

13 Nov 2024

Liked: Staff & service, property conditions & facilities

Great Location, service, and staff

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller

13 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient for GLibe and town centre. Parking available although didn't use. Very close to London Road(Guildford) station. Friendly staff

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller

12 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Annette

8 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Real Little Gem

This is a real gem of a hotel and the rooms were really good - clean, well presented and with a great selection of teas and coffees. Liked the little sweets too. Excellent for the theatre so it was just such a great choice and I would absolutely go back and stay there again.

Stayed 1 night in Nov 2024