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Mandolay Hotel Guildford

4.0 star property

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Daily full breakfast (GBP 17.00 per person)
Signature Suite
Restaurant
Double - Crash Pad
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
36 - 40 London Road, Guildford, England, GU1 2AE
  • Place, G Live
    ‪1 min walk‬
  • Place, High Street
    ‪3 min walk‬
  • Place, University of Surrey
    ‪18 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪47 min drive‬

Room options

View all photos for Double - Crash Pad

Double - Crash Pad

Double - Crash Pad

7.6 out of 10
Good
(15 reviews)
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double - Executive

Double - Executive

Double - Executive

9.0 out of 10
Wonderful
(8 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple/Twin - Executive

Triple/Twin - Executive

Triple/Twin - Executive

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double - Medium

Double - Medium

Double - Medium

8.4 out of 10
Very good
(9 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single - Crash Pad

Single - Crash Pad

Single - Crash Pad

  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Deluxe

Double Deluxe | Living area

Double Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Suite

Signature Suite | Living area

Signature Suite

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for The Residence

The Residence

The Residence

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Lower Ground Double Crash Pad

Lower Ground Double Crash Pad

Lower Ground Double Crash Pad

  • Sleeps 2
  • 1 Double Bed

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About this property

Mandolay Hotel Guildford

Hotel in Guildford with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a conference center, self parking, and a business center are onsite.
Mandolay Hotel Guildford offers 78 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at Mandolay Hotel Guildford. During your stay, you're just a quick walk from G Live. Free WiFi in public areas, a restaurant, and a bar are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Steps from G Live and 3 minutes by foot from High Street
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi and wired Internet. A terrace, a vending machine, and multilingual staff are also featured at Mandolay Hotel Guildford. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Guildford hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:00 AM.
Onsite venue - bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17 for adults and GBP 17 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 17.00 for adults and GBP 17 for children
  • Self parking fee: GBP 20.00 per day
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)
  • Rollaway bed fee: GBP 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mandolay Hotel
Mandolay Guildford
Mandolay
Mandolay Hotel Guildford Hotel
Mandolay Hotel Guildford Guildford
Mandolay Hotel Guildford Hotel Guildford

Mandolay Hotel Guildford Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 404 out of 1000 reviews
Rating 8 - Good. 345 out of 1000 reviews
Rating 6 - Okay. 155 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Felt like we were in basement with cleaners there was a window that wouldnt open & looked out onto a brick wall not the best outlook. Also cupboard for hanging clothes couldnt use as it smelt damp & unclean. These problems you dont expect with a 4 star hotel room didnt reflect the money paid.
Stayed 1 night in Aug 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a single room, comfortable and convenient, it was very easy to check in and then check out when I left
Stayed 1 night in Jun 2025

8/10 Good

Archie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Far too noisy

Disappointed with room as first night there was a wedding going on way after midnight hard to sleep because of the noises and then second night woke up early in the morning thanks to binmen sounded like they were in my room. Not a relaxing stay over both nights.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Stayed 2 nights in Jul 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jul 2025

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here during a work trip. It was a great place to rest and spend time in the room. They have a bottom floor that’s underground that one of the staff put us in when we arrived early but was so appalling that we asked to change. The room we got was wonderful on the 1st floor, I don’t know if they see Expedia and just give you the worst room but it’s not the first time its happened in London. I also needed to upload 50gb and although the staff didn’t know how to help, we figured out ourselves that the internet is is way faster in the conference room close to the router that in our actual room, which saved me. It’s a great place to stay if you’re in town for work or pleasure. Would recommend.
Stayed 1 night in Jul 2025

6/10 Okay

Philip

Liked: Cleanliness, property conditions & facilities
Extras for parking, early checkin, luggage storage!!
Stayed 1 night in Jul 2025

6/10 Okay

Imogen

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jiahang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff and super convenient.
Stayed 4 nights in Jul 2025

8/10 Good

yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property eas very nice staff where excellent. I found the bathroom very small.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Stayed 3 nights in Jul 2025

4/10 Poor

Michael

Stayed 1 night in Jul 2025

8/10 Good

Carl

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Takako

Travelled with family
Liked: Cleanliness
Excellent service. Surprise cake for my son birthday on our arrival. Very friendly reception. Welcoming. Fee for luggage strage after check out.this is only drawback. We had a great stay with excellent staff
Stayed 1 night in Jun 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone Icame in contact with was very polite. I enjoyed my stay there. Thanks
Stayed 1 night in Jun 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ritz-Carlton level of service. 10/10
Stayed 5 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Most staff were attentive. Bar food and service very good. Confusing pricing for breakfast options. Great location Small shower. No shelf space for clothes.
Stayed 6 nights in Jun 2025

10/10 Excellent

a

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful hotel with friendly staff, lovely clean rooms & a fab breakfast. Would highly recommend
Stayed 1 night in May 2025

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were looking for an hotel close to our Son's home and hadn't appreciated that we'd booked a 4 start hotel. However, it was clear as soon as we arrived, given the warm welcome and the quality of the establishment. The staff were clearly well drilled, performing to a Singapore Airlines level of customer care and everything was immaculate, as if a refurbishment had only just completed. Even then, this was to a very high standard of finish. I undertake pre-acquisition surveys of hotels on a regular basis (this visit wasn't work related) and I have rarely been in such a well finished hotel. This all went towards making our stay very relaxing and comfortable. Well done to the management!
Stayed 2 nights in Jun 2025

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