The Harlow Hotel By AccorHotels

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Dates

May 2025

June 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Parking available
Bar
24/7 front desk
Air conditioning
Laundry
Pet-friendly

Explore the area

Southern Way, Harlow, England, CM18 7BA

Epping Forest
‪14 min drive‬
Paradise Wildlife Park
‪16 min drive‬
Tottenham Hotspur Stadium
‪24 min drive‬
London (STN-Stansted)
‪15 min drive‬

Room options

Classic Room, 1 Single Bed

Sleeps 1
1 Twin Bed

Desk, laptop workspace, soundproofing, iron/ironing board

Classic Room, 2 Single Beds

Sleeps 2
2 Twin Beds

Classic Room, 1 Double Bed

Sleeps 2
1 Double Bed

Similar properties

Breakfast included
Free WiFi
Restaurant
Air conditioning

for 1 room

includes taxes & fees

20 May - 21 May

About this property

Adults-only hotel with a 24-hour front desk and a restaurant

This hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. Housekeeping is available once per stay.

The Harlow Hotel By AccorHotels offers 119 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Harlow Hotel By AccorHotels. During your stay, you'll be within walking distance of Bouncers Dog Park. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
To-go breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, luggage storage, and wedding services
12 minutes by car from Lee Valley Park and 14 minutes from Lee Valley White Water Centre
Cats and dogs welcome for a fee

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 7 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 2066 square feet (192 square meters) and includes conference space. The eco-certified The Harlow Hotel By AccorHotels also features a garden, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

Smoking is allowed in designated areas at this Harlow hotel.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Bar - Onsite bar. Open daily.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Uncovered parking on site (GBP 6 per night)
Wheelchair-accessible parking and van parking available

Food and drink

Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12 per person
A bar/lounge
A restaurant
Snack bar/deli

Restaurants on site

Bar
Restaurant

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Wedding services

Business services

2,066 square feet of conference space
7 meeting rooms
Business centre

Outdoors

Garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Room amenities

Bedroom

Bedsheets provided
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

Champagne service
Coffee/tea maker

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating (climate-controlled)
Iron/ironing board on request
Laptop workspace
LED lighting
Recycling
Separate sitting area
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

As per property age policy guests may be asked for valid photograph ID on arrival.

Access methods

Staffed front desk

Pets

Pets: GBP 10 per pet, per day
Only dogs and cats are allowed
Service animals are exempt from fees

Children and extra beds

Children younger than 25 are not allowed at this adults-only property. All guests 25 and older are welcome.

Rollaway/extra beds are available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for to-go breakfast: approximately GBP 12 per person
Uncovered self parking fee: GBP 6.00 per night
Pet fee: GBP 10 per pet, per day
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

This is an adults-only property and guests under 25 years old aren't allowed.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Harlow Park Inn

Park Inn Harlow

Park Inn Radisson Harlow

Park Inn Radisson Hotel Harlow

Radisson Harlow

Radisson Park Inn Harlow

Park Inn By Radisson Harlow Essex

Park Inn By Radisson Harlow Hotel Harlow

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The Harlow Hotel By AccorHotels Hotel

The Harlow Hotel By AccorHotels Harlow

The Harlow Hotel By AccorHotels Hotel Harlow

The Harlow Hotel By AccorHotels Reviews

7.0

Good

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

8/10 Good

Paul

Business traveller

4 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was very cold and I couldn't work out how to alter air conditioning. There was an electric heater which I left on all night but it didn't seem to make a big difference.

Stayed 1 night in Jan 2025

8/10 Good

satheesan

2 Feb 2025

Stayed 1 night in Oct 2024

6/10 Okay

Sarah

Travelled with partner, Travelled with group

2 Feb 2025

Check in was quite time consuming, the chap didn’t really know what to do and didn’t offer any info on what time breakfast was and where our room was etc.. we have stayed a few times, and we have always thought the hotel very tired and run down so wasn’t expecting much especially for the price we paid, but was pleasantly surprised, it looks like the place has been repainted and freshened up. Breakfast was a shambles, one young lady having to deal with everything, the hot plate was always empty as people waiting for food and then as soon as it was bought out it obviously went straight away, no knives on any tables, not enough seating for everyone, when food was available it was very tasty.

Stayed 1 night in Feb 2025

4/10 Poor

Richard

1 Feb 2025

Disliked: Staff & service

Stay was horrid, staff were not great at all, had to wait to check in whilst girl chatted to a friend, got to took my door was open, went down for food and a drink no staff had to wait to ask the girl on desk again who was still talking to her friend, waited another 5 minutes to get food and a drink, food was Terrible, and hotel stank of weed

Stayed 1 night in Jan 2025

8/10 Good

Lee

31 Jan 2025

Liked: Staff & service

Stayed 2 nights in Jan 2025

4/10 Poor

Megan

Travelled with family

27 Jan 2025

Disliked: Staff & service, property conditions & facilities, room comfort

On arrival the lady at the front desk was not very welcoming, she threw a piece of paper down with no explanation. Since I had book/paid online I was unsure why I was filling it out. When I had asked a question she was rude and snappy. There was 2 people working in the bar and the lady was very rude. She took our order but seemed annoyed and like it was inconvenienced by this. I had asked for a glass and she slammed it on the bar. Multiple members of staff were rude and unhelpful.

Stayed 1 night in Jan 2025

10/10 Excellent

Adenrele

24 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great improvement

My stay wasn’t bad at all, in actual fact, there was a big improvement from the last time I was there (which was some years back). The rooms was cleaned promptly and the environment was welcoming.

Stayed 3 nights in Jan 2025

2/10 Terrible

Simon

23 Jan 2025

Liked: Cleanliness

Disliked: Staff & service

Stayed 2 nights in Jan 2025

10/10 Excellent

Hayley

22 Jan 2025

Stayed 1 night in Dec 2024

4/10 Poor

Donna

20 Jan 2025

Liked: Staff & service

Gone downhill

There was a man screaming, swearing and kicking doors from about 3am for an hour. I booked breakfast with reception but breakfast staff knew nothing about it. When getting coffee from the machine something came out of the machine into the cup, long and thick, no idea what it was. Breakfast was not worth the money and was quite dried up. Staff were lovely. Have stayed here before many times but probably won’t stay again. It’s gone downhill

Stayed 1 night in Jan 2025

6/10 Okay

Amy

20 Jan 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Maj

18 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

2/10 Terrible

Warren

15 Jan 2025

Disliked: Staff & service

Stayed 1 night in Jan 2025

4/10 Poor

C

13 Jan 2025

Stayed 4 nights in Jan 2025

10/10 Excellent

Neil richard

11 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Emmanuel and Aahmed the 2 nightshirt guys went out there way to help me.Carrying my case for mr,just generallly fantastic.5 star service and comfy bed.Thankyou so much

Stayed 1 night in Jan 2025

8/10 Good

Tony

Travelled with family

9 Jan 2025

Liked: Cleanliness, staff & service

Nice hotel the staff are very friendly and welcoming. Breakfast was ok. But was bit cold and seemed little dry. I think £12 for breakfast is little to much most hotels I have worked in or been to have two different set prices for full breakfast and continental breakfast. Specially if you are wanting guests to spend there money in the hotel and it would profit the kitchen food spend better and save on the waste maybe introduce the to good to go to reduce waste on food. Few hotels up in Newcastle are doing it. The room was nice and relaxing. One thing I would recommend is as the hot water can burn is to have signs saying careful hot water. Overall I was satisfied and felt comfortable and welcomed. Thank you

Stayed 3 nights in Jan 2025

6/10 Okay

Anthony

Business traveller

5 Jan 2025

Liked: Cleanliness, staff & service

Very basic hotel with very limited dining at the time I was there. Cheap and you get what you pay for

Stayed 1 night in Dec 2024

10/10 Excellent

Stuart

2 Jan 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotels and friendly staff

Check in was a nightmare as the receptionist could not find hotels in their system so delayed check in

Stayed 2 nights in Dec 2024

2/10 Terrible

Judy

Travelled with family

1 Jan 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This property needs serious attention. I'm very disappointed in my overall stay. The only nice part is the staff.

Stayed 1 night in Dec 2024

6/10 Okay

Ashley

31 Dec 2024

Disliked: Staff & service, property conditions & facilities

Had issues with entering the room as the key was not working. It happened to a few guests while I was checking in

Stayed 1 night in Dec 2024

10/10 Excellent

Maj

31 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

2/10 Terrible

Victoria

Travelled with partner

30 Dec 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Terrible. Our heating was broken and so I spent most of the night shivering as I was so cold I could not get to sleep. The whole room smelt like toilet - it was awful. Breakfast was below average and the breakfast staff weee terribly rude to guests that were asking why there were no eggs available. A reasonable question you would think - but clearly not for the two staff members. We expected budget but did not imagine something as poor as this. We also complained. The receptionist said she would ‘send an email to management’. We’ve heard nothing.

Stayed 1 night in Dec 2024

8/10 Good

Amanda

Travelled with group

28 Dec 2024

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

4/10 Poor

Robert

Travelled with partner

27 Dec 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Couldnt get heating to work,probably why there was a plug in oil rad which gave out no real heat.the room was cold and no extra bedding given to layer up.my wife couldnt sleep as she was cold.if it was full price for this room i would have complained or was this price given as this room was inadequate for purpose.

Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

22 Dec 2024

Disliked: Cleanliness, staff & service

Won't stay again.

Check in took 40mins. The receptionist's communication in this time was non-existent. We had pre booked but she couldn't find a dog-friendly room available until another member of staff arrived and pointed out that they were available. When we arrived at the room it was a twin instead of the double we had booked. Given the lengthy process of getting a room, we weren't for trying with the receptionist to sort it. There were pet urine stains on the carpet and walls. The money collected as a deposit to house a pet should be used to sort this. The room key had to be reset several times even in just our short stay, and our room was quite a trek from reception so this became frustrating. We had paid for two nights but left after the first.

Stayed 2 nights in Dec 2024