The Watermill Hotel, Sure Hotel Collection by Best Western

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Where to?

Dates

June 2025

July 2025

Daily buffet breakfast (GBP 12.95 per person)

Overview
Rooms
Location
Policies

Popular amenities

Breakfast available
Housekeeping
Parking included
Laundry
Free WiFi
Business services

Explore the area

London Road, Bourne End, Hemel Hempstead, England, HP1 2RJ

The Snow Centre
‪5 min drive‬
Gadebridge Park
‪6 min drive‬
Warner Bros. Studio Tour London
‪9 min drive‬
London (LTN-Luton)
‪22 min drive‬

Room options

Standard Room, 2 Single Beds, Non Smoking

30 sq m
Sleeps 2
2 Twin Beds

Standard Room, 1 Double Bed, Non Smoking, View

30 sq m
Sleeps 2
1 Double Bed

Family Room, Multiple Beds, Non Smoking

40 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Superior Room, 1 King Bed, Non Smoking

36 sq m
Sleeps 2
1 King Bed

Similar properties

Parking included
Free WiFi
Restaurant
Breakfast available

for 1 room

includes taxes & fees

3 Jul - 4 Jul

About this property

The Watermill Hotel, Sure Hotel Collection by Best Western

Riverwalk hotel in Hemel Hempstead with free parking

This smoke-free hotel features a business center, conference space, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, express check-out, and wedding services. Change of towels is available on request.

The Watermill Hotel, Sure Hotel Collection by Best Western offers 71 accommodations with complimentary bottled water and hair dryers. This Hemel Hempstead hotel provides complimentary wireless Internet access.

Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and portable fans. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at The Watermill Hotel, Sure Hotel Collection by Best Western, you'll be within walking distance of Delta Force Paintball Hemel Hempstead. You'll find features like free WiFi in public areas and free self parking, plus a business center.

Free WiFi
Free self parking
Buffet breakfast served daily for a fee
Amenities include a front-desk safe, a business center, and 7 meeting rooms
Just a 3-minute drive from Rex Cinema and a few minutes from Delta Force Paintball Hemel Hempstead

WiFi is free in public spaces. Business amenities include a business center and 7 meeting rooms. A terrace, barbecue grills, and a garden are also featured at the business-friendly The Watermill Hotel, Sure Hotel Collection by Best Western. Free self parking is available.

This 3-star Hemel Hempstead hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10 AM.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site

Food and drink

Buffet breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends; GBP 12.95 for adults and GBP 6.95 for children

Things to do

TV in common areas

Family friendly

Laundry facilities
Rollaway/extra bed (surcharge)
Travel cot

Conveniences

ATM
Laundry facilities
Limited-hour front desk
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Wedding services

Business services

7 meeting rooms
Business centre
Conference space

Outdoors

Barbecue grill
Garden
On a river
Picnic area
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
3 steps to reach entrance
Assistive listening devices
Thin carpet in room
Upper floors accessible by stairs only

2 floors
4 buildings
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Food and drink

Electric kettle
Free bottled water
Tea bags/instant coffee

Connecting rooms available
Desk
Desk chair
Free local calls
Heating
Iron/ironing board on request
Laptop workspace
Phone
Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:30 PM

Front desk staffed during limited hours

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 15.0 per night.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 12.95 for adults and GBP 6.95 for children
Early check-in is available for a fee (subject to availability)
Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk at this property is open daily from 6:30 AM - 11:30 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Watermill

Best Western Watermill Hemel Hempstead

Best Western Watermill Hotel

Best Western Watermill Hotel Hemel Hempstead

Hotel Watermill

Watermill Best Western

Watermill Best Western Hotel

Watermill Hotel

Best Western Hemel Hempstead

Hemel Hempstead Best Western

Watermill Hotel Hemel Hempstead

Watermill Hemel Hempstead

The Watermill Hotel Sure Hotel Collection by Best Western

The Watermill Hotel, Sure Hotel Collection by Best Western Hotel

The Watermill Hotel, Sure Hotel Collection by Best Western Reviews

6.8

7.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

2/10 Terrible

darren

20 Mar 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

18 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice property for our stop over

Lovely property for our stay, staff were lovely especially Shawn. Only stopped here to break up my journey home. Nice Pub/restaurants just across the road in a nice location

Stayed 1 night in Mar 2025

6/10 Okay

Peter

Travelled with partner

11 Mar 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Bathroom poor condition, panelling on inside of door hanging off. Shower curtain has black mold. Carpet seemed dirty.

Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

11 Mar 2025

Liked: Cleanliness, staff & service, room comfort

Two night break.

We had a happy 2 night stay meeting family in the area.Our room was very clean and beds very comfortable.We had a very gd breakfast cooked to suit our needs.Shawn was available to help us settle in and answer any queries.

Stayed 2 nights in Mar 2025

6/10 Okay

Gerald

10 Mar 2025

Liked: Cleanliness, staff & service, room comfort

Broken taps in bathroom. Coulsbt adjust temperature on shower. Broken

Stayed 2 nights in Mar 2025

10/10 Excellent

Isabelle

9 Mar 2025

Stayed 3 nights in Feb 2025

6/10 Okay

Robert

1 Mar 2025

Disliked: Cleanliness

Stayed 4 nights in Feb 2025

10/10 Excellent

Stephen

26 Feb 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Travelled with family

26 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

An old fashioned hotel that has everything you need. Helpful friendly lady on reception, comfy rooms and peaceful surroundings.

Stayed 1 night in Feb 2025

4/10 Poor

Francine

18 Feb 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Room ok, shower awful...cold!! So that's not good enough!! So dated could do with an improvement, carpet not that clean bits everywhere! Sound coming from window so can hear Road, can hear people being noisy above the room!

Stayed 1 night in Feb 2025

6/10 Okay

hazel

8 Feb 2025

Liked: Cleanliness, staff & service

When I first went in, I found my twin room smelled very strongly, the air conditioning/ heating was really high and had unpleasant hot air that was also coming out of a crack in the wall. The bathroom was new and clean and of a good standard, and the room was better once the window could be opened and the hot air conditioning turned off. The single beds in the twin room were quite basic and hard (probably ok for back sleepers). Overall it was a satisfactory overnight stay and conveniently near the motorway.

Stayed 1 night in Feb 2025

10/10 Excellent

Eirlys

Travelled with family

21 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Staff very helpful and respectful at all times. Excellent service Thank you.

Stayed 1 night in Jan 2025

2/10 Terrible

Patrick

12 Jan 2025

Disliked: Property conditions & facilities, room comfort

It was feckin freezing with a constant noise From

Stayed 1 night in Jan 2025

10/10 Excellent

Jane

29 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were all very helpful and I had everything I needed. Great position a short walk from the canal. Beautiful area.

Stayed 1 night in Dec 2024

8/10 Good

Carole

Travelled with family

28 Dec 2024

Liked: Cleanliness, staff & service

The Watermill is an average hotel that offers a good service.

Stayed 2 nights in Dec 2024

8/10 Good

Aidan

Business traveller

14 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Being a watermill it was very scenic, the staff were really friendly, clean and tidy throughout, the tea and coffee not nice but I put it down to the water, overall I have been back and will be again

Stayed 5 nights in Dec 2024

10/10 Excellent

Mariann

11 Dec 2024

Liked: Cleanliness, room comfort

Excellent overnight find

Nice over night stop , although we are glad we had eaten as the Resturant and bar were closed . Room comfortable and warm with a view of the Brooke that ran past the hotel . Easy parking on site and the only staff member around was very helpful and pleasant.

Stayed 1 night in Dec 2024

8/10 Good

Paul

7 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All fine

Goood basic accommodation

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family

1 Dec 2024

Disliked: Property conditions & facilities

It was a pleasant stay, the only thing i would say is that the rooms need new carpets and a bathroom makeover, too dated.

Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

30 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely overnight stay

We had a lovely overnight stay. We loved how this hotel is built around an old water mill and how you are right by the overflow canal off the main canal. The staff were all extremely friendly.

Stayed 1 night in Nov 2024

6/10 Okay

Toni

Travelled with partner

15 Nov 2024

Liked: Staff & service

Has so much potential being on the river & with the waterwheel but sadly the hotel has seen better days. Our room was plenty big enough but very old furnishings & the counterpains on the bed were stained. Unfortunately the rooms at the front are subject to road noise.

Stayed 1 night in Nov 2024

4/10 Poor

Mark

Business traveller

14 Nov 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was a good size, cold and had seen better days. Shower was cold/no food/bar yes theres a pub over thr road but its not exactly cheap. For over a £100.00 i exspected warm water and it to generally look like it was cared for.

Stayed 1 night in Nov 2024