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Ivy Hill Hotel, Sure Hotel Collection by Best Western

3.0 star property

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Photo gallery for Ivy Hill Hotel, Sure Hotel Collection by Best Western

Exterior
Suite, 1 King Bed, Non Smoking
Terrace/patio
Reception
Modern European cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
Writtle Road, Margaretting, Ingatestone, England, CM4 0EH
  • Place, Margaretting Pond Park
    ‪8 min walk‬
  • Place, Ingatestone Saddlery Centre
    ‪13 min walk‬
  • Place, Hylands House and Park
    ‪4 min drive‬
  • Airport, London (STN-Stansted)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Canopy Bed)

Standard Room, 1 King Bed, Non Smoking (Canopy Bed)

Standard Room, 1 King Bed, Non Smoking (Canopy Bed)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed, Non Smoking (with Sofabed)

Family Room, 1 Queen Bed, Non Smoking (with Sofabed)

Family Room, 1 Queen Bed, Non Smoking (with Sofabed)

7.0 out of 10
Good
(2 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed

Executive Queen Room-Non-Smoking

  • Sleeps 3

2 Single Beds, Non-Smoking, Executive Room

  • Sleeps 3

View all photos for King Room

In-room safe, desk, laptop workspace, blackout curtains

King Room

  • Sleeps 2

King Parlor Suite-Non-Smoking

  • Sleeps 2

Standard Queen Room-Non-Smoking

  • Sleeps 2

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

1 Queen Bed, Non-Smoking, Family Room, Sofabed, Deluxe Room

  • Sleeps 2

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About this property

Ivy Hill Hotel, Sure Hotel Collection by Best Western

Victorian hotel with a restaurant and a bar
Along with a restaurant, this smoke-free hotel has a bar/lounge and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, wedding services, and a garden are onsite.
Ivy Hill Hotel, Sure Hotel Collection by Best Western offers 31 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Ingatestone hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Ivy Hill Hotel, Sure Hotel Collection by Best Western. During your stay, you're just a quick walk from Margaretting Pond Park. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy Modern European cuisine while dining at Ivy Bar & Lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter, and wedding services
  • 9 minutes by foot from Margaretting Pond Park and a 1-minute drive from Ingatestone Saddlery Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Ivy Hill Hotel, Sure Hotel Collection by Best Western also features a terrace, a garden, and laundry facilities. Self parking is free.

This Victorian Ingatestone hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 8:00 AM to 10:00 AM.
Ivy Hill Hotel, Sure Hotel Collection by Best Western has a restaurant on site.
Bartellas - This brasserie specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 8:00 AM to 10:00 AM for a fee: GBP 16.50 for adults and GBP 16.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bartellas
  • Ivy Bar & Lounge

Things to do

  • Golf

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1880
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25 per night.
  • Cribs (infant beds) are available for GBP 25 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 16.50 for adults and GBP 16.50 for children
  • Crib (infant bed) fee: GBP 25 per night
  • Rollaway bed fee: GBP 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
The front desk at this property is open daily from 7 AM - 11 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Ivy Hill Hotel Ingatestone
Best Western Ivy Hill Ingatestone
Best Ivy Hill Ingatestone
Best Western Ivy Hill Hotel
Ivy Hill Hotel Sure Hotel Collection by Best Western
Ivy Hill Hotel, Sure Hotel Collection by Best Western Hotel

Ivy Hill Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 110 out of 238 reviews
Rating 8 - Good. 83 out of 238 reviews
Rating 6 - Okay. 30 out of 238 reviews
Rating 4 - Poor. 12 out of 238 reviews
Rating 2 - Terrible. 3 out of 238 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

John C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay

Wry good stay
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable room
Stayed 1 night in Aug 2025

10/10 Excellent

Lindsey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay

Lovely stay / staff were amazing
Stayed 1 night in Aug 2025

4/10 Poor

James

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Tired
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Jermaine

Stayed 1 night in Jul 2025

6/10 Okay

David

Business traveller
Liked: Staff & service
So, this is a Best Western, and accordingly my expectations were tempered before I arrived. On the plus side, the staff were outstanding throughout! On the rather more sizeable minus side.... The "suite" as described on the booking page is nothing of the sort. In fact I did question I was in the right room and was advised, "yes sir, that is our suite". No, that is a standard room with a 4 poster bed! Speaking of the bed. Sorry but the idea is to have a firmish mattress and softish pillows - not the other way round! That has to be the softest mattress I have ever slept on. Food is what you would expect. Not bad, but not memorable either. Overall. If you have the choice, pick somewhere else. I am sure there are better nearby. If you don't have the choice, don't pick the "suite". You will not be happy with the premium charged for what is little more than a standard room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful, friendly staff who made us very welcome
Stayed 1 night in Jun 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic breakfast, pleasant stay, staff were accommodating. Missing air conditioning the room was very warm, even with a fan.
Stayed 1 night in Jun 2025

8/10 Good

Pat

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff very welcoming and friendly and restaurant staff were also very nice and helpful.
Stayed 1 night in May 2025

10/10 Excellent

VISUVANATHAN, Naperville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, friendly staff, clean rooms
Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Stayed 1 night in Apr 2025

8/10 Good

Charalambia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attended a wedding nearby and stayed at the Ivy Hill hotel. Very convenient and easy to get to. Room was very clean a little dated but had what we needed. Breakfast was excellent with a good choice of hot and cold food Thank you
Stayed 1 night in Mar 2025

10/10 Excellent

Sanjay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2025

8/10 Good

Sunil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and convenient
Stayed 1 night in Apr 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night business trip

Food Excellent. Breakfast prompt service. Wi fi sufficient Ample Parking Sizeable comfortable room Convenient location
Stayed 1 night in Apr 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel, friendly staff and great service

My stay here was amazing. The staff are all friendly and extremely helpful, the room was clean and nothing was too much trouble. Well done to everyone working there, you are all great. If I'm back this way again I'll definitely stay here.
Stayed 1 night in Mar 2025

10/10 Excellent

D M

Stayed 1 night in Feb 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Friendly welcome on arrival Room clean and comfortable No soaps or shampoo in room and only one English breakfast tea bag to use Breakfast was excellent with excellent service
Stayed 1 night in Jan 2025

6/10 Okay

Pete

Stayed 1 night in Jan 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Lovely hotel, friendly staff. Very clean. Decor a little tired in places
Stayed 1 night in Dec 2024

8/10 Good

Susan

Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Stayed 1 night in Nov 2024

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room & en-suite. At breakfast only offered smoked bacon not plain
Stayed 1 night in Nov 2024

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