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3.6 out of 5

"Checking in receptionist was polite and helpful and the room comfortable. The other receptionist was terse and awkward even refusing to take our.post ... " More

By a verified traveller on Sun 09 Oct 2022

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Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€53* Per night/room 7 Apr - 8 Apr

Premium Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Premium Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Ipswich, an IHG Hotel. During your stay, you're just a quick walk from Chantry Park. Features include free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Chantry Park and a 2-minute drive from Sir John Mills Theatre
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Holiday Inn Ipswich, an IHG Hotel ratings based on 8 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Ipswich, an IHG Hotel

Everyone (3) Business (1) Couples (4)
3 out of 5
Checking in receptionist was polite and helpful and the room comfortable. The other receptionist was terse and awkward even refusing to take our.post despite the notice saying although there are no collections of post, post could be handed into reception. Food and drink outrageously expensive

Posted by on 9 Oct 2022

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4 out of 5
Good value for the price. Overall had a lovely stay.

Posted by on 18 Aug 2022

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4 out of 5
Nice breakfast, quiet room

Posted by on 5 Sep 2021

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5 out of 5

Posted by on 23 Aug 2020

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3 out of 5

Disappointing

Room was spotless on arrival. First thing I did was to turn down the thermostat as I get quite warm. It seemed ok at first but overnight got really stuffy. Both Windows opened but as I was on the ground floor I didn't want to leave them open. Neither the fan or temperature settings worked. By 4am I'd had enough and decided to make my way home. Shower curtain was annoying and kept sticking to my legs and there was only shampoo, body gel and soap. Although the sign said I could ring reception for more items I honestly couldn't be bothered. Towels were lovely. The main event was the lady in the restaurant who looked after me so well during dinner. She deserves a special mention and a thank you x I wouldn't choose to stay again simply because the restaurant was expensive, and I expect good quality toiletries to be easily available and I didn't have a good sleep. The great thing was that I missed all the traffic and was home by 8am!

Posted by on 11 Mar 2018

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3 out of 5

My Stay

Pros: Some of the staff were very helpful and kind
Cons: They need to know what their housekeeping staff have done.
We got there late the staff were pleasant. However the reception staff asked for payment when I had already paid on line. Her manager had to step in. He was very nice knew what he was doing and helped with booking a taxi for the following day. The lady then made things worse by giving me a room that was filthy had not been cleaned at all.The room given to me was smelling of what I would presume was KFC and the toilet was absolutely revolting. I went back to the desk to request a new room. She reluctantantly gave me another room. It was obvious that the bed in the room I was given was not freshly made but was manageable therefore thought that it was not worth complaning again.

Posted by on 7 Nov 2016

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4 out of 5

overnight stay

Hotel was very clean and tidy. Staff very friendly. Will go back again.

Posted by on 30 Dec 2015

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3 out of 5

Over priced and dated

This hotel is in need of modernisation. Far below average for the price .

Posted by on 28 Jul 2015

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About the Holiday Inn Ipswich, an IHG Hotel

Location London Road, Ipswich, England IP2 0UA

Property Features

As a guest of Holiday Inn Ipswich, an IHG Hotel, you'll find an indoor pool, a health club, a spa tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 353 square feet (33 square metres) and includes conference space. The business-friendly Holiday Inn Ipswich, an IHG Hotel also features multilingual staff, a garden, and complimentary newspapers in the lobby. Self parking is free. This Ipswich hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 2 levels
  • Conference rooms
  • 353 sq ft of conference space
  • 33 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Ipswich (IPW-Ipswich Train Station) (1.8 km / 1.1 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Ipswich, an IHG Hotel offers 114 air-conditioned accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Pillow options
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 9:30 AM.

Junction Restaurant – This restaurant serves breakfast and dinner.

Open Lobby – This lobby lounge only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Upper floors accessible by stairs only
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Annual carbon offsets
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.00 to 16.95 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Ipswich
  • Holiday Inn Ipswich
  • Ipswich Holiday Inn
  • Holiday Inn Ipswich Hotel
  • Holiday Inn Ipswich Suffolk
  • Holiday Inn Ipswich Hotel Ipswich
  • Holiday Ipswich
  • Holiday Inn Ipswich
  • Ipswich, An Ihg Hotel Ipswich
  • Holiday Inn Ipswich an IHG Hotel
  • Holiday Inn Ipswich, an IHG Hotel Hotel
  • Holiday Inn Ipswich, an IHG Hotel Ipswich
  • Holiday Inn Ipswich, an IHG Hotel Hotel Ipswich

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.