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Mermaid, Ipswich by Marston's Inns

4.0 star property

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Photo gallery for Mermaid, Ipswich by Marston's Inns

Terrace/patio
Daily full breakfast for a fee
Exterior
Lobby
Family Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Bar

Explore the area

View in a map
Yarmouth Road, Ipswich, England, IP1 2EN
  • Place, Portman Road
    ‪10 min walk‬
  • Place, Ipswich Regent Theatre
    ‪3 min drive‬
  • Place, Ipswich Waterfront
    ‪3 min drive‬

Room options

View all photos for Double Room

Premium bedding, desk, iron/ironing board, free WiFi

Double Room

9.2 out of 10
Wonderful
(27 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

9.2 out of 10
Wonderful
(12 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room

Family Room

8.6 out of 10
Excellent
(8 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double or Twin Room, Accessible

Premium bedding, desk, iron/ironing board, free WiFi

Double or Twin Room, Accessible

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Mermaid, Ipswich by Marston's Inns

A restaurant, a bar/lounge, and a 24-hour front desk are available at this smoke-free inn. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
Mermaid, Ipswich by Marston's Inns offers 28 air-conditioned accommodations with complimentary toiletries. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers.

This Ipswich inn provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Mermaid, Ipswich by Marston's Inns. During your stay, you're just a quick walk from Sir John Mills Theatre. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Onsite recreation includes a playground
  • Within a 15-minute walk of Sir John Mills Theatre and Portman Road
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Self parking is free.

This 4-star Ipswich inn is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.
Mermaid, Ipswich by Marston's Inns has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 10.75 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 20 to February 14:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10.75 for adults and GBP 5.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Mermaid Marston's Inns Inn Ipswich
Mermaid Marston's Inns Inn
Mermaid Marston's Inns Ipswich
Mermaid Marston's Inns Inn Ipswich
Mermaid Marston's Inns Inn
Mermaid Marston's Inns Ipswich
Mermaid Marston's Inns
Inn The Mermaid by Marston's Inns Ipswich
Ipswich The Mermaid by Marston's Inns Inn
Inn The Mermaid by Marston's Inns
The Mermaid by Marston's Inns Ipswich
Mermaid Marston's Inns Ipswich
The Mermaid by Marston's Inns
Mermaid, Ipswich by Marston's Inns Inn
Mermaid, Ipswich by Marston's Inns Ipswich
Mermaid, Ipswich by Marston's Inns Inn Ipswich

Mermaid, Ipswich by Marston's Inns Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 238 out of 447 reviews
Rating 8 - Good. 152 out of 447 reviews
Rating 6 - Okay. 32 out of 447 reviews
Rating 4 - Poor. 15 out of 447 reviews
Rating 2 - Terrible. 10 out of 447 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah-Jane

Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, easy check-in and convenient free parking
Stayed 2 nights in Jan 2026

4/10 Poor

Martin

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
This is not a hotel. It is a box with beds in it across a car park from a pub with no walkway. Woken when you are already in bed and told you are in the "wrong" room is not hospitality. The box of beds has a doorway indicating it is reception and outside there is a sign pointing at it saying it is the reception, but it is not the reception. I was only able to find the reception (in the pub), because there was a bloke standing outside smoking a cigarette who told me where to go. Getting an email inviting me to check out before I have even got into bed is not "helpful" and "efficient." It is telling me I am a piece of meat. I have asked you for a receipt for what I paid for accommodation but you will not give it to me for some reason. Where is my receipt, please?
Stayed 1 night in Jan 2026

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe parking good location would definitely stay here again
Stayed 1 night in Jan 2026

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was large and spacious, clean and of good quality. Parking was easy for a Sunday night stay with registration given at check in. Breakfast was at the restaurant next door which is part of Marstons. Had dinner and breakfast here. Food was okay, slightly disappointing compared to previous experiences of Marstons restaurants. It was the finishing touches on the food that provided the negative review
Stayed 1 night in Jan 2026

2/10 Terrible

Aly

Stayed 1 night in Jan 2026

10/10 Excellent

Alison

Stayed 1 night in Jan 2026

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities
Clean room very confortable could do with a second chair. Staff very helpful and nothing was to much trouble. Restaurant clean tidy then again staff very helpful. Very enjoyable stay would thoroughly recomend.
Stayed 2 nights in Jan 2026

10/10 Excellent

Callum

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here every 6 weeks and it’s superb!
Stayed 1 night in Jan 2026

10/10 Excellent

Doug

Stayed 1 night in Dec 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities
Excellent! Room spacious and clean the bed and pillows both comfortable. Quiet room over looking a river. Food was good staff friendly. I Would definitely stay at this hotel again.
Stayed 1 night in Jan 2026

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent… We even extended our stay!
Stayed 1 night in Jan 2026

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent… Clean room, good food and bar, free parking, close to the retail park, quiet at night, free Wi-Fi and the staff were so polite and attentive… I even extended my stay an additional night!
Stayed 1 night in Jan 2026

8/10 Good

emma

Stayed 2 nights in Dec 2025

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
The room was spotless. My daughters sneezed a lot from the carpet and needed Zyrtec to less the nasal itching. Other than that.. it was amazing
Stayed 3 nights in Dec 2025

10/10 Excellent

Shaun

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was spotless nice large room comfortable bed
Stayed 1 night in Dec 2025

10/10 Excellent

Mr Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and convenient
Stayed 1 night in Dec 2025

10/10 Excellent

Samriti

Stayed 1 night in Dec 2025

8/10 Good

Daniel

Stayed 1 night in Dec 2025

8/10 Good

Briony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, comfortable room and friendly staff. Will stay there again.
Stayed 1 night in Nov 2025

10/10 Excellent

Hazel and Andy

Liked: Cleanliness, staff & service, amenities
I comfy bed, large room, quiet, great bathroom. Easy parking.
Stayed 1 night in Oct 2025

8/10 Good

James

Stayed 2 nights in Nov 2025

10/10 Excellent

Nick

Stayed 1 night in Nov 2025

8/10 Good

Gordon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay staff were all excellent.
Stayed 2 nights in Nov 2025

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