4/10 Poor
Susan
23 Sept 2025
Disliked: Staff & service, amenities
The hotel is lovely, quaint. The window AC in my room, however, was insufficient and the ceiling fan only operates on low. Housekeeping consists only of trash and towel service. I made my bed myself. On check in the person at the front desk simply drew a circle on the map to show where I could park. He was very vague.
I had to call the office for the wifi PW. Twice he said it was in the black book in the room. I explained there was no book. I went to the office to get one and he simply said, "it's just full of stuff around here". I had to specifically ask for one. The book has breakfast hours, pool hours, etc. I had to ask another guest where breakfast was the first morning as it's in a closed room. The front desk person had vaguely pointed in the direction where breakfast is available, he seemed in a hurry.
The ice machine is insufficient. I reported to the same desk person that the machine wasn't working and that the temp showed over 80°. His response was that someone must have used it all.
Lastly, very tiny ants. I had purchased a box of fudge earlier in the day and laid it on top of the dresser. When I went to open the box it was swarming with these ants. An any trap or two in each room would likely make a difference.
Susan
Stayed 4 nights in Sep 2025