Charlotte House

3.5 star property

Choose dates to view prices

Photo gallery for Charlotte House

Terrace/patio
Premium Apartment, 2 Bedrooms
Shower, rainfall showerhead, free toiletries, hair dryer
Exterior
Premium Suite | Bathroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Housekeeping

Explore the area

View in a map
The Lawns, Lincoln, England, LN1 3BJ
  • Place, Lincoln Castle
    ‪3 min walk‬
  • Place, Lincoln Cathedral
    ‪4 min walk‬
  • Place, University of Lincoln
    ‪9 min walk‬
  • Airport, Hull (HUY-Humberside)
    ‪45 min drive‬

Room options

Premium Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Premium Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Double Room

9.2 out of 10
Wonderful
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Charlotte House

Along with a garden, this smoke-free hotel has a picnic area and free breakfast. WiFi in public areas is free. Other amenities include a banquet hall.
Charlotte House offers 14 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Charlotte House. During your stay, you're just a quick walk from The Lawn. You'll find features like free breakfast and free WiFi in public areas, plus meeting rooms.
  • Free continental breakfast served daily
  • Free WiFi
  • Amenities include meeting rooms, a car charging station, and a terrace
  • Steps from The Lawn and Lincoln Castle
Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Charlotte House also features a terrace, a garden, and a picnic area.

This 3.5-star Lincoln hotel is smoke free.

Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (GBP 10.30 per night)

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 10.30 per night (33 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 8:00 AM - 9:00 PM.
Guests arriving after 1:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Charlotte House Hotel Lincoln
Charlotte House Hotel
Charlotte House Lincoln
Charlotte House Hotel
Charlotte House Lincoln
Charlotte House Hotel Lincoln

Charlotte House Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 140 out of 307 reviews
Rating 8 - Good. 102 out of 307 reviews
Rating 6 - Okay. 33 out of 307 reviews
Rating 4 - Poor. 20 out of 307 reviews
Rating 2 - Terrible. 12 out of 307 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

David

Travelled with partner
Great location, particularly as we arrived on foot!. Friendly welcome but the suite was tired, with mould behind the bathroom sink and shower. Paint is flaking off the ceiling and the sink tap dripping profusely and noisily which genuinely adversely affected our quality of sleep. Bed mattress very soft. Breakfast was OK with the exception of the fruit; the bananas and grapes were well past their palatable date. Breakfast staff didn't even speak. After just returning from 2 weeks touring Scotland, the unsociable, unfriendly, tired hotel was significantly poignant
Stayed 1 night in Dec 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Nice room, courteous staff, slightly strange location.
Stayed 1 night in Dec 2025

10/10 Excellent

P

Liked: Cleanliness, staff & service, amenities
Very relaxing stay at Charlotte House. The room was comfortable, the staff very friendly and the location perfect for exploring Lincoln old town.
Stayed 2 nights in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Spacious and well appointed room. Quiet location right in the centre of Lincoln. Staff very helpful as I left something in the room which was found and sent quickly to me.
Stayed 1 night in Dec 2025

8/10 Good

paul

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good size rooms with a comfortable bed , breakfast was good . Staff helpful especially sally.
Stayed 1 night in Dec 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel full of character. Perfect location for exploring Lincoln, the castle & cathedral. We booked a suite & it was spacious, clean & well decorated. Breakfast had lots of options, the highlight was the warm fresh pastries. We will visit again.
Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Stayed 1 night in Nov 2025

10/10 Excellent

Sharron

Stayed 1 night in Nov 2025

10/10 Excellent

Abbie

Stayed 1 night in Nov 2025

10/10 Excellent

Craig

Stayed 1 night in Nov 2025

6/10 Okay

andrew

Arrived at the hotel, it's utterly poor to find, whatever genius decided no signage and nonexistent lighting on the building was a good idea is beyond me. Absolutely no way they don't hear that complaint often. When you Google the phone number it's an 0871 number so wasn't calling that. The entire corridor to my room stunk of BAD body ordur which was mad? Also it said free self parking on hotels and it was nearly a £10 until 9am. The room was quirky, the shower and bed was great but wouldn't stay again just for the blag of it all and the stinky corridor. Do better guys
Stayed 1 night in Nov 2025

8/10 Good

Terence

Business traveller
Liked: Cleanliness, staff & service
Comfortable room with good facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was a good size. clean and comfortable. The staff were friendly and helpful - my wife thought she had lost a small bag containing 2 keys and the lady on reception went out of her way to look for them - in the event my wife found them at home. The hotel has an excellent position, close to the castle and the cathedral.
Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities
Comfy room, peaceful location, close to a lovely tapas restaurant and perfectly located for visiting the castle too.
Stayed 1 night in Oct 2025

6/10 Okay

Anthony

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The bedroom had come away from the hinges so door didn’t close. The shower head was extremely scaled and dirty.
Stayed 1 night in Sep 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel !

This is a lovely hotel. Great situation opposite the castle, so at the top of the hill! Continental breakfast of pastries, fruit, yogurt, cold meats, cheese toast. Plenty to choose from. We had a standard room which was spacious and nicely decorated. Large shower room. The plug sockets had been upgraded to include USB and phone charger sockets so you don’t need a plug. Just a few minutes walk to the steep hill and then onto the shopping centre and round to the waterfront. There is plenty of car parking around the hotel but you do need to pay. It was just over £10 for 24 hours, so factor that in if you are on a budget. There is a lovely cafe next to the hotel. A tapas bar, Indian and pub within a stones throw. The Indian restaurant is well worth a trip but book if you can as we had to wait for a table as it’s busy. Will definitely stay here again. Staff were really friendly. Especially the breakfast lady!
The view from the front of the hotel
Stayed 1 night in Sep 2025

8/10 Good

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for castle and old town, large (paid) car park right outside, friendly staff, clean rooms and continental breakfast.
Stayed 1 night in Sep 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CThis hotel is situated at the ideal location for a graduation ceremony at the cathedral, but the parking is quite expensive, costing £10.30 per day.
Stayed 2 nights in Sep 2025

10/10 Excellent

Amy

Stayed 1 night in Aug 2025

8/10 Good

Nigel

Travelled with family
Liked: Cleanliness, staff & service, room comfort

A lovely hotel for our graduation break.

A lovely hotel for our overnight stay. A boutique style hotel recently decorated. The room was a good size with ample space in the bathroom. The continental breakfast set us up for the day. Nice and local to the cathedral and castle. Parking is in the council facility a short walk away. I would definitely stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Fenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Maxine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at this hotel, and hopefully not the last! The rooms were spotless, facilities are great, top spec bathroom etc etc. The staff are friendly and informative, and to top it all you get breakfast included! Wouldn't hesitate to recommend this gorgeous hotel to anyone travelling to Lincoln.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Ok for price

Overall reasonable for price. Building tired and breakfast could certainly do with an upgrade.
Stayed 2 nights in Aug 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025