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Atrium Hotel Heathrow

4.0 star property

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Photo gallery for Atrium Hotel Heathrow

Breakfast, lunch, dinner served; local and international cuisine
Property video
Exterior
Minibar, in-room safe, desk, laptop workspace
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Great South-West Rd, Feltham, England, TW14 0AW
  • Place, Hounslow Urban Farm
    ‪9 min walk‬
  • Place, Airport Bowl
    ‪5 min drive‬
  • Place, Cranford Countryside Park
    ‪5 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪6 min drive‬

Room options

View all photos for Executive Double or Twin Room, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Executive Double or Twin Room, 1 Bedroom

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Double or Twin Room, 1 Bedroom (Runway view)

Minibar, in-room safe, desk, laptop workspace

Executive Double or Twin Room, 1 Bedroom (Runway view)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room (1 Bedroom)

Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room (1 Bedroom)

8.4 out of 10
Very good
(123 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room (Runway view)

Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room (Runway view)

8.4 out of 10
Very good
(7 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Double Room, 1 Bedroom

Family Double Room, 1 Bedroom

Family Double Room, 1 Bedroom

8.8 out of 10
Excellent
(28 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

7.6 out of 10
Good
(24 reviews)
  • 21 sq m
  • Sleeps 3
  • 3 Single Beds

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About this property

Atrium Hotel Heathrow

Hotel with a sauna, in the vicinity of Twickenham Stadium
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Atrium Hotel Heathrow offers 570 air-conditioned accommodations with minibars and laptop-compatible safes. 49-inch LED televisions come with premium satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Feltham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Atrium Hotel Heathrow. During your stay, you'll be close to Twickenham Stadium. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy local and international cuisine while dining at Orange Tree
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 10 minutes by car from Twickenham Stadium and 15 minutes from Thorpe Park
As a guest of Atrium Hotel Heathrow, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 36 meeting rooms available. A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Atrium Hotel Heathrow. For a fee, parking is available. A complete renovation of Atrium Hotel Heathrow was completed in April 2024.

This 4-star Feltham hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
Orange Tree - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (GBP 16 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: GBP 15.95 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Orange Tree

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 36 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 2019
  • Reception hall
  • Renovated entire property - April 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.95 for adults and GBP 7.50 for children
  • Covered self parking fee: GBP 16 per night
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Children are allowed in the pool until 7 PM and must be accompanied by an adult.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Atrium Hotel Heathrow Feltham
Atrium Heathrow Feltham
Atrium Heathrow
Atrium Hotel Heathrow Hotel
Atrium Hotel Heathrow Feltham
Atrium Hotel Heathrow Hotel Feltham

Atrium Hotel Heathrow Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 500 out of 1114 reviews
Rating 8 - Good. 334 out of 1114 reviews
Rating 6 - Okay. 147 out of 1114 reviews
Rating 4 - Poor. 62 out of 1114 reviews
Rating 2 - Terrible. 71 out of 1114 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Natasha

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

George

Stayed 1 night in Aug 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel were really accommodating, I flew in on an international flight at 7am and the staff were happy to store luggage to explore and assisted with an earlier check in. Easy access to the bus / train into the city.
Stayed 1 night in Sep 2025

4/10 Poor

A M

Disliked: Cleanliness, property conditions & facilities, room comfort

Walk the extra 50 metres to the Hilton Garden Inn.

This is a new hotel and I thought I’d try it as I’ve stayed in the nearby Hilton. Everything about this hotel was a bit off. The hotel entrance closest to the underground station had a closed reception so it was necessary to walk the entire length of the hotel to get to reception. On the room floors the signage was just plain wrong, for example pointing to lifts that didn’t exist or numbering of rooms that wasn’t correct. There were light fittings not working or loose and there was a weird smell in the corridors. There were also quite a few room doors on my floor which were permanently a little ajar which made the hotel feel slightly creepy. The room itself was ok, comfortable enough. Breakfast was … interesting. I came to breakfast just after nine and was told that I could only sit in one part of the dining hall because they were setting up for dinner. The coffee machines were not working and the food selection was poor, both in choice and quality. The manager also chastised his staff in front of me a couple of times which I thought was a bit unprofessional. While I didn’t feel unsafe I definitely felt uncomfortable in this hotel. I won’t be back.
Stayed 3 nights in Jul 2025

6/10 Okay

patricia

Liked: Staff & service
Disliked: Property conditions & facilities
Very old but it was clean and very secure!
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in great location for exploring Brussels and further afield - with a train station a minute away and the metro also in walking distance. The staff were very helpful and our room super comfortable.
Stayed 1 night in Jun 2025

2/10 Terrible

Alan

Stayed 1 night in Sep 2025

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to express our sincere appreciation for the outstanding support we received from Senior excecutive Ms. Carmona. What was a very stressful and frustrating situation with our hotel booking was quickly turned around thanks to her empathy, professionalism, and generosity of spirit. From the very first interaction she listened attentively, understood our concerns and went above and beyond to resolve the issue. Her calm and reassuring approach not only solved the problem with efficiency and speed, but also made us feel genuinely cared for as guests. It is rare to encounter someone who combines professionalism with such warmth and humanity. We are truly grateful for her help and would highly recommend Ms.Carmona as a leader who embodies service excellence and compassion.
Stayed 15 nights in Aug 2025

10/10 Excellent

Sharon

Stayed 1 night in Aug 2025

6/10 Okay

Jiban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel itself was good and good facilities but it was limited and in the middle of nowhere. Service was great though and the hotel potentially cater for lack of things around it by adding it to the Hotel features itself
Stayed 2 nights in Aug 2025

10/10 Excellent

F

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was not happy with calling staff from room. They never answered the phone. Not Happy the restaurant ,icon bar and room service was all different. Menu was different and ended early or different times.I had to order uber eats for my teenagers.Also wish my 16 year old was able to use the gym without me.
Stayed 2 nights in Aug 2025

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was across the road from a train station which was great. Only problem was no lift at the station if you had luggage. Our room, reception and dining was very clean. Our only disappointment was a bad smell outside the lift and the walkway to our room.
Stayed 4 nights in Jul 2025

10/10 Excellent

kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the hotel and it was very clean and hospitable.
Stayed 1 night in Jul 2025

6/10 Okay

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Sabrina

Travelled with family
Staff was underprepared for system failure. Unable to check guests in without a computer. Waited for an hour and a half in the lobby to get our room, for them to finally do it on paper without the computer. Leftover room service dishes lined the hallway some even until the next morning. Breakfast could have been good but very slow to refill anything. Hotel is dated.
Stayed 1 night in Jul 2025

10/10 Excellent

Melanie

Stayed 2 nights in Aug 2025

8/10 Good

Graham

Stayed 1 night in Sep 2025

6/10 Okay

Frank

Travelled with family
Liked: Cleanliness, staff & service
Somewhat outdated airport hotel with, nevertheless, nice interior. Clean rooms and helpful staff. Fulfills it’s purpose as an airport hotel.
Stayed 1 night in Aug 2025

6/10 Okay

Andrew

Disliked: Staff & service, property conditions & facilities

More like a 2 star at best

Our stay in general was fine but there is something very odd about this hotel is being run. The restaurant was empty apart from us and the waitress didn’t seem to know what she was doing or be capable of communicating in English. The drinks orders were wrong and the beer was out. Some of the signs point in the wrong direction and there was a security guard stopping us from using the stairs past the 2nd floor. Adding a service charge in the restaurant was a bit extortionate. I wouldn’t stay here again, unfortunately.
Stayed 1 night in Aug 2025

8/10 Good

James

Liked: Cleanliness, staff & service
*
Stayed 1 night in Aug 2025

10/10 Excellent

Nyen Wee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ellen

Stayed 1 night in Aug 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voyage Londre

Nous sommes arrivé plus tôt et il nous ont donné notre chambre avant sans frais…. L’hôte est super bien situé pour le métro..cetait très tranquille malgré que nous étions directement sur la piste nous n’avons pas souper mais j’y retournerai certains
Stayed 2 nights in Jun 2025

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