4/10 Poor
Verified traveller
16 Jun 2025
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Definitely not a 3 star hotel
First time stay and unfortunately will be the last.
The room was basic but very tired. Old curtains. Unprofessional decorations with marks, stains & paint overlaps everywhere
The Louvre doors to the bathroom were dirty, as were the door surrounds. Dried toothpaste on the tiles above the sink. Holes that had been drilled in tiles were overfilled and left like it. No attempt to remove excess grout. Shower soap holder had black mould. Stale smell in bathroom generally.
Bedding was cheap and looked dated. Mattress had no support. It sank to the base just on sitting on it. TV was lopsided and filthy. Remote didn’t look too clean either so didn’t touch it or use tv. Various stains on carpet.
Despite advertising to the contrary, there is NO BAR and NO FOOD served at this hotel. I was told the bar is a work in progress but doesn’t yet exist as such and, while there is an eating area, it wasn’t yet open as they had neither staff nor food to serve guests. They hoped to begin this service shortly, but breakfast would be £15, double the price advertised on the website! I was told that they didn’t tell guests there was no bar/food service because if they did, people would not book to stay. Surely this is false advertising?
Parking is extremely limited. Maybe 7 spaces and mostly filled with work vans, suggesting this hotel is frequented by trades people looking for a cheap overnight stay. Street parking is limited and you may have to park a walk away from the hotel.
Verified traveller
Stayed 2 nights in Jun 2025