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Four Points Flex by Sheraton London Kensington Olympia

3.0 star property

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Photo gallery for Four Points Flex by Sheraton London Kensington Olympia

Lounge
Reception
View from property
Standard Room, 1 Single Bed
Double Room with a Window | Bathroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View in a map
Matheson Road,25-27, London, England, W14 8SN
  • Place, Kensington High Street
    ‪5 min walk‬
  • Place, Olympia Events
    ‪5 min walk‬
  • Place, Cromwell Road
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪46 min drive‬

Room options

View all photos for Cosy Double Room with a Window

Cosy Double Room with a Window

Cosy Double Room with a Window

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Windowless Double Room

Windowless Double Room

Windowless Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room with a Window

Double Room with a Window

Double Room with a Window

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Executive King Room-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

1 Double Bed, Non-Smoking, Small Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Four Points Flex by Sheraton London Kensington Olympia

Along with a microwave in a common area, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a TV in a common area and a front-desk safe. Housekeeping is available on request.
Four Points Flex by Sheraton London Kensington Olympia offers 52 accommodations. LCD televisions come with digital channels.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested. Renovation of all guestrooms was completed in October 2024.

During your stay at Four Points Flex by Sheraton London Kensington Olympia, you're just a quick walk from Kensington High Street. You'll find features like free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe, an elevator, and TV in a common area
  • Just a 5-minute walk from Olympia Events and 6 minutes by foot from Kensington High Street
As a guest of Four Points Flex by Sheraton London Kensington Olympia, you'll find tour/ticket assistance, a front-desk safe, and a television in a common area. WiFi is free in public spaces. Four Points Flex by Sheraton London Kensington Olympia also features an elevator and a microwave in a common area.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12.95 per person

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping on request
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • At least 80% organic food
  • Comprehensive food waste policy
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renovated guestrooms - October 2024
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

More

  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 12.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Kensington West
Kensington West Hotel
Kensington West Hotel London, England
Kensington West London
Kensington West Hotel London
Kensington West London
Kensington West
Best Kensington Olympia
Best Western Kensington Olympia Hotel Hotel
Best Western Kensington Olympia Hotel London
Best Western Kensington Olympia Hotel Hotel London

Four Points Flex by Sheraton London Kensington Olympia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 198 out of 311 reviews
Rating 8 - Good. 65 out of 311 reviews
Rating 6 - Okay. 27 out of 311 reviews
Rating 4 - Poor. 8 out of 311 reviews
Rating 2 - Terrible. 13 out of 311 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Super clean, fresh and modern, friendly staff, everything I needed for my stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities
Lovely room in a nice hotel. Would definitely stay again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities
Everything was great: my room was clean and quiet, I was allowed to check in early and the staff was extremely polite. I would definitely stay again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jemma

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at Four Points by Sheraton. The staff were amazing — friendly, welcoming, and very helpful throughout my stay. The room was spacious, even with a sofa bed, and the bed was extremely comfortable. Everything was clean, quiet, and well maintained, which made it easy to relax after a busy day. I would definitely stay here again and highly recommend it.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Yuri

Liked: Cleanliness
It's a decent budget hotel at a convenient location. Service and amenities are basic, but efficient.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities
Second time here. Great hotel, great staff, great value…
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jayne

Liked: Cleanliness, staff & service
Clean room and bathroom. Polite staff and quite hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Overall a good experience. Clean room, comfortable bed and pillows, good water pressure and heat in the shower, and friendly staff. Only wish it had a mini fridge in the room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Elise

Liked: Amenities
Yes perfect
Stayed 2 nights in Feb 2026
Verified

8/10 Good

C

Spotless room, nicrly decorated, small unti
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Deolva

Liked: Cleanliness, staff & service, amenities
The hotel staff was ver friendly, room was clean
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities
clean, nice bathroom, comfortable bed, friendly staff
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Jackie

Liked: Cleanliness, staff & service
Good location, clean and good continental breakfast
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Clean and good room with kind staff.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Rajeev

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly check in staff member - smooth and efficient process.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nang

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The front desk staff was friendly and helpful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

PARASKEVI

Liked: Cleanliness, property conditions & facilities
Nice staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Aurora

Liked: Cleanliness, amenities
Overall is more than perfect , most the staff and the service .
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Tatiana

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing clean cute small room loved it
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities
The staff were very courteous, pleasant and seemed genuinely happy to help or answer questions. Special shout out to Koushik and the other front desk team members who were extremely welcoming. The room was small (I would chose a larger option next time) but very clean and well laid out.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff great room good continental breakfast good.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ann-Marie

Liked: Cleanliness, property conditions & facilities
Great place to stay.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities
Friendly staff, very clean
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Arlene J

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room and facilities, friendly staff, peaceful and pleasant experience. Fine continental breakfast. Convenient to underground and travel with short walk. We would definitely return again.
Stayed 1 night in Dec 2025

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