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Four Points Flex by Sheraton London Kensington Olympia

3.0 star property

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Photo gallery for Four Points Flex by Sheraton London Kensington Olympia

Daily continental breakfast (GBP 12.95 per person)
Exterior
Lobby sitting area
Lobby
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View in a map
Matheson Road,25-27, London, England, W14 8SN
  • Place, Kensington High Street
    ‪3 min walk‬
  • Place, Olympia Events
    ‪5 min walk‬
  • Place, Cromwell Road
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪27 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed windowless

Standard Room, 1 Double Bed windowless

Standard Room, 1 Double Bed windowless

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Executive King Room-Non-Smoking

  • Sleeps 2

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2

1 Double Bed, Non-Smoking, Small Room

  • Sleeps 2

Standard Room, 1 Double Bed, Non Smoking, No Windows

  • Sleeps 2

Standard Room, 1 Double Bed, Non Smoking, No Windows (Small Room)

  • Sleeps 2

Standard Room With Double Bed And Single Bed-Non-Smoking

  • Sleeps 3

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

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Lobby sitting area
Point A Kensington Olympia
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • 24/7 front desk
4.1 out of 5, Very good, 1,623 reviews
The price is €82
includes taxes & fees
4 Jan - 5 Jan 2026
Point A Kensington Olympia

About this property

Four Points Flex by Sheraton London Kensington Olympia

Hotel with a 24-hour front desk, 6-minute walk to Kensington High Street
Along with a microwave in a common area, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a TV in a common area and a front-desk safe. Housekeeping is available on request.
Four Points Flex by Sheraton London Kensington Olympia offers 52 accommodations. LCD televisions come with digital channels.

Bathrooms include bathtubs or showers. This London hotel provides complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested. Renovation of all guestrooms was completed in October 2024.

During your stay at Four Points Flex by Sheraton London Kensington Olympia, you're just a quick walk from Kensington High Street. You'll find features like free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe, an elevator, and TV in a common area
  • 6 minutes by foot from Kensington High Street and a 3-minute drive from Westfield London Shopping Centre
As a guest of Four Points Flex by Sheraton London Kensington Olympia, you'll find tour/ticket assistance, a front-desk safe, and a television in a common area. WiFi is free in public spaces. Four Points Flex by Sheraton London Kensington Olympia also features an elevator and a microwave in a common area.

This London hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12.95 per person

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping on request
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 4 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated guestrooms - October 2024
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

More

  • Eco-friendly toiletries
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 12.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Kensington West
Kensington West Hotel
Kensington West Hotel London, England
Kensington West London
Kensington West Hotel London
Kensington West London
Kensington West
Best Kensington Olympia
Best Western Kensington Olympia Hotel Hotel
Best Western Kensington Olympia Hotel London
Best Western Kensington Olympia Hotel Hotel London

Four Points Flex by Sheraton London Kensington Olympia Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 152 out of 236 reviews
Rating 8 - Good. 49 out of 236 reviews
Rating 6 - Okay. 22 out of 236 reviews
Rating 4 - Poor. 4 out of 236 reviews
Rating 2 - Terrible. 9 out of 236 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Palwasha

Travelled with family
Disliked: Amenities
Small room, not clean
Stayed 3 nights in Sep 2025

10/10 Excellent

Hugh

Stayed 1 night in Sep 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Aladeen, New York

Business traveller
Liked: Cleanliness, staff & service
I was given a windowless room in the basement of the hotel which is against code in a number of countries. I really don’t think it’s good practice to offer windowless rooms and it was a real disappointment that this hotel is offering them.
Stayed 3 nights in Sep 2025

10/10 Excellent

karim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vivek at front desk was awesome. Very helpful and informative. Great stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Stayed 1 night in Sep 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not far from the tube station. Friendly staff. Cosy room. Lovely new bedding and towels. Breakfast fresh and a good choice available.
Stayed 2 nights in Sep 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Brent

Stayed 2 nights in Sep 2025

10/10 Excellent

Darren

Stayed 1 night in Sep 2025

8/10 Good

Emily

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fire hazard with windowless rooms
Stayed 1 night in Sep 2025

2/10 Terrible

Robert J Vanden

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Staff was exceptional and apologized. Room was underground with no windows. Terrible smell, mold, and large clump of lady’s hair on bathroom floor. Had to check out 15 minutes after arriving and find an alternative hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Carjez

Stayed 1 night in Sep 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great location. The staff member on reception was outstanding. So friendly and helpful, went over and above to make our stay as good as it could possibly be.
Stayed 2 nights in Sep 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value

Nice clean room, friendly staff and excellent location. Rooms are a little on the small side but excellent value all round.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gurpreet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 2 nights in Sep 2025

10/10 Excellent

HIROYUKI

Stayed 5 nights in Aug 2025

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, close to tube stations
Stayed 3 nights in Aug 2025

10/10 Excellent

Francesco

Business traveller

Perfect for business travel.

Stayed 2 nights in Aug 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Typically small London rooms but very clean and well equipped. Beds comfortable. Everything looked pretty new and well maintained. Good shower. No complaints.
Stayed 2 nights in Aug 2025

8/10 Good

Dulana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient and friendly staff
Stayed 12 nights in Aug 2025

8/10 Good

Verified traveller

Stayed 5 nights in Jul 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and reliable
Stayed 1 night in Aug 2025

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