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Best Western London Heathrow Ariel Hotel

4.0 star property

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Photo gallery for Best Western London Heathrow Ariel Hotel

Breakfast, lunch, dinner served; international cuisine
Lobby sitting area
Executive Room, 1 Double Bed, Non Smoking
Meeting facility
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
118 Bath Road, Hayes, England, UB3 5AJ
  • Place, Airport Bowl
    ‪2 min walk‬
  • Place, Cranford Countryside Park
    ‪16 min walk‬
  • Place, Windsor Castle
    ‪18 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪10 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(27 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(144 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

8.4 out of 10
Very good
(120 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

7.6 out of 10
Good
(41 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

1 Double Bed, Non-Smoking, Executive Room

  • Sleeps 2

View all photos for Standard Room With Double Bed-Non-Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room With Double Bed-Non-Smoking

  • Sleeps 2

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

View all photos for Standard Room, 2 Single Beds, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

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The price is €58
includes taxes & fees
5 Mar - 6 Mar
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About this property

Best Western London Heathrow Ariel Hotel

Hotel in Hayes with a restaurant and a bar
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and a business center.
Best Western London Heathrow Ariel Hotel offers 184 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Best Western London Heathrow Ariel Hotel. During your stay, you're just a quick walk from Airport Bowl. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at The Junction Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Guests speak favorably about the value of their stay and the proximity to the airport
  • 13 minutes by car from Windsor Castle and 13 minutes from Twickenham Stadium
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 355 square feet (33 square meters) and includes a conference center. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Best Western London Heathrow Ariel Hotel. Parking is available for a fee.

This 4-star Hayes hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
The Junction Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Junction Restaurant

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference centre (355 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 15 per night
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ariel Holiday Inn
Ariel Holiday Inn Heathrow
Heathrow Ariel Holiday Inn
Heathrow Holiday Inn Ariel
Holiday Inn Ariel
Holiday Inn Ariel Heathrow
Holiday Inn Ariel Hotel
Holiday Inn Ariel Hotel Heathrow
Holiday Inn Heathrow Ariel
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel
Holiday Inn London Heathrow Ariel Hayes
Holiday Inn London Heathrow Ariel
Holiday Inn Hayes
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
Best London Heathrow Ariel
Holiday Inn London Heathrow Ariel
Best Western London Heathrow Ariel Hotel Hotel
Best Western London Heathrow Ariel Hotel Hayes
Best Western London Heathrow Ariel Hotel Hotel Hayes

Best Western London Heathrow Ariel Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 488 out of 1451 reviews
Rating 8 - Good. 448 out of 1451 reviews
Rating 6 - Okay. 266 out of 1451 reviews
Rating 4 - Poor. 141 out of 1451 reviews
Rating 2 - Terrible. 108 out of 1451 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025

8/10 Good

Michael

Great price for Heathrow
Stayed 1 night in Nov 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for air travel.
Stayed 1 night in Nov 2025

10/10 Excellent

Oliver

Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Yes on both accounts. So pleased I choose this hotel
Stayed 1 night in Nov 2025

2/10 Terrible

Fiaz

Stayed 1 night in Nov 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Basic but clean
Stayed 1 night in Oct 2025

10/10 Excellent

Robert L

Stayed 1 night in Nov 2025

4/10 Poor

Rachael

Liked: Staff & service
Disliked: Cleanliness
The room is very dingy. Bathroom is so gross. We had an “executive suite…” which id hate to see what anything lower than that would be. Only one elevator worked so most people were using the stairs. Staff was nice though. Glad we were only staying there for one night.
Stayed 1 night in Nov 2025

8/10 Good

Gayle

Business traveller
Liked: Cleanliness, amenities
Easy to get to. Staff were friendly
Stayed 1 night in Nov 2025

8/10 Good

David

Business traveller
Liked: Staff & service
Convenient
Stayed 1 night in Nov 2025

4/10 Poor

Stephen

Stayed 1 night in Nov 2025

8/10 Good

Bethanie

Liked: Cleanliness, staff & service, amenities
Well located and convenient for the airport - just a few minutes’ bus ride to get to Heathrow’s central station. The staff were lovely and helpful. The room was rather dated and could do with an upgrade, but the bed was comfortable and has everything you need for a one night’s stay before or after a flight.
Stayed 1 night in Nov 2025

10/10 Excellent

Harpreet

Stayed 1 night in Nov 2025

6/10 Okay

Susan

Liked: Cleanliness, property conditions & facilities
The room was fine. We stayed 2 nights as visiting family in London. On returning to our room for the second night our room was as we left it, bed disheveled . Towels in bath as requested and not changed, tea, coffee, milk etc not replenished. Advised you had to tell the front desk you wanted your room servicing. Advised to pay parking as displayed outside at £50.40. Website says £16, when complained told we should have paid for parking at the front desk which would have been £15 per night and not as stated in the car park at £25 per night. Never experienced that before. Became a rather expensive family visit especially when we had traveled from the north west of England.
Stayed 2 nights in Nov 2025

10/10 Excellent

Meriel

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and well presented. The staff were polite and helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Victoria Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out.
Stayed 1 night in Nov 2025

4/10 Poor

Evette

Disliked: Staff & service, amenities
The room was very basic and the meals very expensive. The only good thing was the breakfast. Would probably stick with Premier Inn tbh.
Stayed 1 night in Nov 2025

8/10 Good

Corey

Liked: Staff & service
Stayed 1 night in Oct 2025

4/10 Poor

Gordon

Travelled with partner
Disliked: Staff & service, amenities
There was aome issue with booking. The hotel had us checked out after one night instead of two. On return our room was locked. It rook staff over an hour to sort out the problem which turned out ro be a computer issue. However i was made to wait in tje lobby for over an hour whhile front counter staff checked other guests jnto their rooms instead of seeing to my issue. Customer service was severely lacking at this hotel. I expected better from BW.
Stayed 2 nights in Oct 2025

8/10 Good

Christa

Stayed 1 night in Nov 2025

6/10 Okay

Ziad

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is in a below average area with no near-by supermarkets and restaurants. It takes over an hour to get to London city center. The breakfast was fine. However, one day both coffee machines were broken down and the rest of the days only one of them was working. Prior to arrival by 1 week, we tried to reach out to the hotel by phone and messages through Expedia portal with no response from them. With Expedia help, it took them a week to get a response from the hotel. The positive side was their staff was nice. We will not stay there again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient friendly helpful staff
Stayed 1 night in Nov 2025

10/10 Excellent

Atsuko

Stayed 1 night in Oct 2025

8/10 Good

M D

Liked: Cleanliness, staff & service, amenities
Well presented room One lift out if service
Stayed 1 night in Nov 2025

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