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Best Western London Heathrow Ariel Hotel

4.0 star property

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Photo gallery for Best Western London Heathrow Ariel Hotel

Front of property
Bar (on property)
Lobby sitting area
Daily buffet breakfast (GBP 15.95 per person)
Executive Room, 1 Double Bed, Non Smoking

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Air conditioning

Explore the area

Map
118 Bath Road, Hayes, England, UB3 5AJ
  • Airport Bowl
    ‪2 min walk‬
  • Stockley Park
    ‪6 min drive‬
  • Twickenham Stadium
    ‪13 min drive‬
  • London (LHR-Heathrow)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • 23.1 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

  • 20.14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • 23.1 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

  • 13.5 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Front of property

ibis London Heathrow Airport

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.0 out of 5, Very good, (2629)
The price is €72
for 1 room
includes taxes & fees
19 May - 20 May
ibis London Heathrow Airport

About this property

Best Western London Heathrow Ariel Hotel

Hotel in Hayes with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and a business center.
Best Western London Heathrow Ariel Hotel offers 184 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Best Western London Heathrow Ariel Hotel. During your stay, you'll be close to Twickenham Stadium. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at The Junction Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Guests speak favorably about the proximity to the airport and the value of their stay
  • 13 minutes by car from Windsor Castle and 12 minutes from Royal Botanic Gardens, Kew
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 355 square feet (33 square meters) and includes a conference center. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Best Western London Heathrow Ariel Hotel. Parking is available for a fee.

This 4-star Hayes hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
The Junction Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Arabic, English, Hindi, Polish, Portuguese, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Junction Restaurant

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference centre (355 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 16 per night
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ariel Holiday Inn
Ariel Holiday Inn Heathrow
Heathrow Ariel Holiday Inn
Heathrow Holiday Inn Ariel
Holiday Inn Ariel
Holiday Inn Ariel Heathrow
Holiday Inn Ariel Hotel
Holiday Inn Ariel Hotel Heathrow
Holiday Inn Heathrow Ariel
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel
Holiday Inn London Heathrow Ariel Hayes
Holiday Inn London Heathrow Ariel
Holiday Inn Hayes
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
Best London Heathrow Ariel
Holiday Inn London Heathrow Ariel
Best Western London Heathrow Ariel Hotel Hotel
Best Western London Heathrow Ariel Hotel Hayes
Best Western London Heathrow Ariel Hotel Hotel Hayes

Best Western London Heathrow Ariel Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 482 out of 1422 reviews
Rating 8 - Good. 461 out of 1422 reviews
Rating 6 - Okay. 254 out of 1422 reviews
Rating 4 - Poor. 118 out of 1422 reviews
Rating 2 - Terrible. 107 out of 1422 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nobody wants to be unwell when they’re away, but there’s little better test of a hotel’s quality of service. The food and courtesy of staff was already worth recommending, but when I became sick the staff went above and beyond to support my family and me. Genuine care and compassion, with thoughtfulness and a bias for action make a BIG impact when brought together at a time when they can make such a difference to the human experience. Highly recommend.
Stayed 1 night in Feb 2025

8/10 Good

John

Stayed 1 night in Sep 2024

8/10 Good

Andrew

Stayed 1 night in Dec 2024

6/10 Okay

Rajan, Leicester

Disliked: Cleanliness, property conditions & facilities
Heating issues very cold and in room heating did not work
Stayed 1 night in Feb 2025

2/10 Terrible

Ragan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scum and awful

Worst hotel I have ever stayed in Bed bug in room and the rooms are completely filthy Defo a nononon
Stayed 1 night in Jan 2025

6/10 Okay

Alvin

Liked: Cleanliness, staff & service
Decent place to stay for the price i paid. Friendly staff, decent food! Outdated rooms however and fairly cold even though the temp was set to high. Still overall, not a bad place to stay and dine.
Stayed 1 night in Feb 2025

10/10 Excellent

Gretchen Pedraza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient the hotel is clean and the staff were very helpful and friendly absolutely loved it right next to the bus stop
Stayed 5 nights in Jan 2025

6/10 Okay

Bartosz

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Comfortable but outdated

Location wise OK close to the airport, no free shuttle service , get the regular bus from Terminal 2/3 as they offer you a much more expensive hotel shuttle. Room clean but have never seen a hotel that outdated
Stayed 1 night in Jan 2025

10/10 Excellent

David

Stayed 1 night in Oct 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, room comfort

Perfect airport stopover near the purple parking s

Very useful stopover for Purple Patking drop off for Heathrow. Perfect stop after a long flight before a long drive. Excellent staff. £15 for overnight parking. Our bathroom door was warped and didn’t close properly but other than that all was good. Breakfast starts at 6.30am too and was plentiful and included
Stayed 1 night in Jan 2025

10/10 Excellent

Alastair

Stayed 1 night in Jan 2025

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for an early flight from Heathrow. Bus stop right across the road and busses run from early hours
Stayed 1 night in Oct 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and

Stayed 1 night in Jan 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are clean but they are old. Definitely need an update, no usb ports or at least in my room. Just an alarm clock that had some so bring a travel plug. Can’t complain, place was quiet, clean and staff were all super nice.
Stayed 1 night in Jan 2025

8/10 Good

Shimon

Liked: Staff & service
Not meeting my Best Western expectations.
Stayed 1 night in Jan 2025

6/10 Okay

Charles

Stayed 1 night in Jan 2025

8/10 Good

Aidan, Poughkeepsie

Liked: Cleanliness, staff & service, property conditions & facilities
Good price for a quick overnight stay
Stayed 1 night in Jan 2025

10/10 Excellent

Sharon

Stayed 1 night in Jan 2025

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location close to the airport.
Stayed 1 night in Jan 2025

10/10 Excellent

Dian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Laura

Liked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bsthroom tiles were very dirty. Looked liked splashed with black water, so hadnt been cleaned. Other areas in bathroom also unclean. Only stayed overnight no other issues except reception staff told me wrong information on how to get to certain terminal at Heathrow so stood and waited a wring bus stop
Stayed 1 night in Jan 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Van broken into

Stayed for work purposes, unfortunately my colleagues van was broken into overnight and all his tools stolen must have been there ages with a vehicle.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at this hotel. The staff was nice and responsive. I will recommend that they expand to more vegan options at their restaurant.
Stayed 14 nights in Oct 2024

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