Best Western London Heathrow Ariel Hotel

4.0 star property

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Photo gallery for Best Western London Heathrow Ariel Hotel

Front of property
Lobby sitting area
Bar (on property)
Combined shower/bathtub, free toiletries, hair dryer, towels
Executive Room, 1 Double Bed, Non Smoking

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Air conditioning

Explore the area

Map
118 Bath Road, Hayes, England, UB3 5AJ
  • Airport Bowl
    ‪2 min walk‬
  • Stockley Park
    ‪5 min drive‬
  • Twickenham Stadium
    ‪12 min drive‬
  • London (LHR-Heathrow)
    ‪10 min drive‬

Room options

Standard Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(34 reviews)
  • 23.1 sq m
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 20.14 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(112 reviews)
  • 23.1 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Single Bed, Non Smoking

8.4 out of 10
Very good
(95 reviews)
  • 13.5 sq m
  • Sleeps 1
  • 1 Twin Bed

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About this property

Best Western London Heathrow Ariel Hotel

Hotel in Hayes with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and a business center.
Best Western London Heathrow Ariel Hotel offers 184 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Best Western London Heathrow Ariel Hotel. During your stay, you'll be close to Twickenham Stadium. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at The Junction Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Guests speak favorably about the proximity to the airport and the value of their stay
  • 13 minutes by car from Windsor Castle and 12 minutes from Royal Botanic Gardens, Kew
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 355 square feet (33 square meters) and includes a conference center. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Best Western London Heathrow Ariel Hotel. Parking is available for a fee.

This 4-star Hayes hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
The Junction Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Arabic, English, Hindi, Polish, Portuguese, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Junction Restaurant

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference centre (355 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 16 per night
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ariel Holiday Inn
Ariel Holiday Inn Heathrow
Heathrow Ariel Holiday Inn
Heathrow Holiday Inn Ariel
Holiday Inn Ariel
Holiday Inn Ariel Heathrow
Holiday Inn Ariel Hotel
Holiday Inn Ariel Hotel Heathrow
Holiday Inn Heathrow Ariel
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel
Holiday Inn London Heathrow Ariel Hayes
Holiday Inn London Heathrow Ariel
Holiday Inn Hayes
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
Best London Heathrow Ariel
Holiday Inn London Heathrow Ariel
Best Western London Heathrow Ariel Hotel Hotel
Best Western London Heathrow Ariel Hotel Hayes
Best Western London Heathrow Ariel Hotel Hotel Hayes

Best Western London Heathrow Ariel Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 468 out of 1391 reviews
Rating 8 - Good. 449 out of 1391 reviews
Rating 6 - Okay. 252 out of 1391 reviews
Rating 4 - Poor. 116 out of 1391 reviews
Rating 2 - Terrible. 106 out of 1391 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Convienient as it is close to the airport
Stayed 1 night in Mar 2025

2/10 Terrible

Haleh

Stayed 1 night in Mar 2025

8/10 Good

Amanda

Travelled with partner
It’s outer London. What do you expect
Stayed 1 night in Mar 2025

10/10 Excellent

Nasir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Place!
Stayed 1 night in Jan 2025

2/10 Terrible

Colin

Stayed 2 nights in Nov 2024

10/10 Excellent

Courtney

Stayed 1 night in Mar 2025

8/10 Good

Pauline

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Comfortable overall

I was very comfortable staying there. Furniture and fittings showing their age though.
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If i could give it a 20 i would. I booked this hotel for my mom and they were nothing but friendly and helpful. All the staff were so friendly and polite to my mom. When i couldn't reach my mom because she forgot her charger at home, i called the receptionist. They were able to go to my mom's room and tell her how worried i was, before they proceeded to help her charge her phone. My mom was having issues with getting her whatsapp to work. The receptionist at another time went out of their way and ensure she reached me. Another time, my mom needed help printing out her flight ticket, they went ahead to help my mom print it out. They made sure she was comfortable. And when it was time to go my mom needed to wake up at 0300 and didn't know how to set the alarm on her phone. My mom told me they called and knocked on the door making sure she was up. They also arranged a taxi to get her to the airport. My mom spoke highly of the place and one of her favorite things was the array of breakfast buffet they had on display every morning. She would tell me how the housekeepers came everyday, regular as clockwork to clean her room. To the staffs that went above and beyond to help my mom, I thank you from the bottom of my heart ❤️
Stayed 7 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay for heathrow airport. Convenient for dropping off the rental car. Quiet had an excellent night slept well. Good breakfast.
Stayed 1 night in Mar 2025

8/10 Good

Shelley

Liked: Staff & service
Ok
Stayed 1 night in Feb 2025

10/10 Excellent

Sadia

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service
Slightly shabby reasonably priced airport hotel, easy access to bus routes due to location at busy intersection. My single room although small was clean and comfortable. Given the location I am amazed that I didn't notice any air traffic noise. The free breakfast was impressive - full English, plus continental options, including fresh fruit. I would stay again.
Stayed 2 nights in Mar 2025

6/10 Okay

Rosa

Stayed 2 nights in Feb 2025

6/10 Okay

Michael

Liked: Staff & service
No microwave
Stayed 4 nights in Feb 2025

8/10 Good

Nick

Business traveller
Functional & quieter than I thought given proximity to airport.
Stayed 1 night in Mar 2025

8/10 Good

TARO

Business traveller
Liked: Staff & service
Stayed 6 nights in Feb 2025

10/10 Excellent

Jayne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Stayed 7 nights in Mar 2025

10/10 Excellent

Nicola

Stayed 1 night in Mar 2025

8/10 Good

Iain

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

George

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel is dated

Hotel is quite dated, but just one night
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute property, loved my stay. Very close to the Liffey and all the transportation.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay in london

Comfortable double bed room clean great room with a great view of the airport great public transport bus services bit confusion getting around London don’t know way around food great specially evening meals excellent spot on every night
Stayed 4 nights in Feb 2025

10/10 Excellent

Jayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. Perfect for a nights stay before catching a plane.
Stayed 1 night in Mar 2025