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4.1 out of 5

"Convenient for one night stay before early morning flight. Staff very friendly,room a little basic but comfortable enough for a good nights sleep. Hop ... " More

By a verified traveller on Sat 02 Apr 2022

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Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€80* Per night/room 28 Apr - 29 Apr

Standard Room, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Executive Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Best Western London Heathrow Ariel Hotel. During your stay, you'll be close to Twickenham Stadium. Free WiFi in public areas, a restaurant and a bar are available.

  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at The Junction Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and a meeting room
  • Guests like the restaurant and breakfast
  • 14 minutes by car from Windsor Castle and 12 minutes from Royal Botanic Gardens, Kew
  • Airport shuttle service available for a fee

Best Western London Heathrow Ariel Hotel ratings based on 9 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western London Heathrow Ariel Hotel

Everyone (7) Couples (1)
5 out of 5
Convenient for one night stay before early morning flight. Staff very friendly,room a little basic but comfortable enough for a good nights sleep. Hoppa bus stops right outside @ £5.50 pp to airport or £17 by cab.

Posted by on 2 Apr 2022

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3 out of 5
The TV in my room wasn't working so I had to change rooms. I didn't like having my credit card used as a deposit in case I used any additional services. The room and the bathroom were adequate but it felt like it was ready for re-furbishment and not value for money at £80. The staff were very friendly.

Posted by on 16 Jan 2020

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4 out of 5
No frills clean and respectable, lobby was nice place to sit and chill the rooms looking tired but still comfortable.

Posted by on 22 Jun 2019

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4 out of 5

Posted by on 19 Mar 2019

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Comment from Hotel Management

26 Apr 2019 by Angel

Thank you for staying with us, we appreciate your feedback. Kind Regards

4 out of 5
very easy in and out which is what you want from an airport hotel

Posted by on 11 Mar 2019

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Comment from Hotel Management

26 Apr 2019 by Angel

Dear Sir/Madam, Thank you for staying with us, we appreciate your feedback. Kind Regards

4 out of 5
Room was a little smaller than I first expected after looking at images, but it was clean and the bed was comfortable enough to sleep in. TV didn’t have an awful lot of channels. Free, good WiFi. Staff was friendly. Good bathroom.

Posted by on 11 Mar 2019

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Comment from Hotel Management

26 Apr 2019 by Angel

Dear Sir/Madam, Thank you for staying with us, we appreciate your feedback. Kind Regards

4 out of 5
Everything was great, the hotel staff were lovely, the only thing issue we had were that the rooms were too warm.

Posted by on 7 Jan 2019

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Comment from Hotel Management

24 Jan 2019 by Angel C

Dear Sir/Madam, Thank you for taking your time to complete a review of our hotel. I was glad that you enjoyed your stay with us and we appreciate your feedback, to coach our team in order to provide a better experience in the future. We look forward to hopefully welcoming you back here again. Kind Regards

4 out of 5
Nice hotel within reasonable distance of Heathrow Terminal 4. Bed was comfortable but room a little cool. Expected shower gel but there was none. Meal in restaurant was tasty but service was slow considering it was almost empty.

Posted by on 1 Jan 2019

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Comment from Hotel Management

24 Jan 2019 by Angel C

Dear Sir/Madam, Thank you for taking your time to complete a review of our hotel. We appreciate your feedback and we strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future Thank you for sharing your comments, and we look forward to hopefully welcoming you back here again. Kind Regards

5 out of 5
Upea henkilökunta. Maittavat aamiaiset. Kaikessa apuna jos tarvitsi jotakin. Suosittelen.

Posted by on 25 Dec 2018

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Comment from Hotel Management

12 Jan 2019 by Angel C

Hyvä herra / rouva, Kiitos, että pysyt kanssamme ja olin iloinen siitä, että nautit vierailustasi ja arvostamme hotellin korkeusluokkaa. Odotamme toivottavasti toivottaa sinut tervetulleeksi takaisin täällä. Ystävällisin terveisin

About the Best Western London Heathrow Ariel Hotel

Location 118 Bath Road, Hayes, England UB3 5AJ

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 355 square feet (33 square metres) and includes a conference centre. Vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Best Western London Heathrow Ariel Hotel. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee. This 4-star Hayes hotel is smoke free.

  • 184 guestrooms or units
  • 3 levels
  • 355 sq ft of conference space
  • 33 sq. m of conference space
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Heathrow Central Station (3.4 km / 2.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western London Heathrow Ariel Hotel offers 184 air-conditioned accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Electric kettle
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

The Junction Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Best Western London Heathrow Ariel Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 per person
  • Airport shuttle fee: GBP 6.00 per person (one-way)
  • Self-parking fee: GBP 16 per night
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ariel Holiday Inn
  • Ariel Holiday Inn Heathrow
  • Heathrow Ariel Holiday Inn
  • Heathrow Holiday Inn Ariel
  • Holiday Inn Ariel
  • Holiday Inn Ariel Heathrow
  • Holiday Inn Ariel Hotel
  • Holiday Inn Ariel Hotel Heathrow
  • Holiday Inn Heathrow Ariel
  • Hayes Holiday Inn
  • Holiday Inn London - Heathrow Ariel Hotel Hayes
  • Holiday Inn London Heathrow Ariel Hotel Hayes
  • Holiday Inn London Heathrow Ariel Hotel
  • Holiday Inn London Heathrow Ariel Hayes
  • Holiday Inn London Heathrow Ariel
  • Holiday Inn Hayes
  • Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
  • Best London Heathrow Ariel
  • Holiday Inn London Heathrow Ariel
  • Best Western London Heathrow Ariel Hotel Hotel
  • Best Western London Heathrow Ariel Hotel Hayes
  • Best Western London Heathrow Ariel Hotel Hotel Hayes

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.