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Best Western London Ilford Hotel

4.0 star property

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Photo gallery for Best Western London Ilford Hotel

Iron/ironing board, free WiFi, bed sheets
Exterior
Bar (on property)
Daily English breakfast (GBP 7.99 per person)
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Room service
  • Housekeeping

Explore the area

View in a map
3-5 Argyle Road, Ilford, England, IG1 3BH
  • Place, Exchange Ilford
    ‪3 min walk‬
  • Place, Valentines Park
    ‪6 min walk‬
  • Place, South Park
    ‪5 min drive‬
  • Airport, London (LCY-London City)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Restaurant
Best Western Greater London Hotel
  • Free Wi-Fi
  • Breakfast available
  • Business services
  • 24/7 front desk
3.5 out of 5, Good, 321 reviews
The price is €59
includes taxes & fees
10 Feb - 11 Feb
Best Western Greater London Hotel

About this property

Best Western London Ilford Hotel

Suburban hotel in Ilford with free parking
Along with a 24-hour front desk, this smoke-free hotel has express check-in and a garden. Free WiFi in public areas and free self parking are also provided.
Best Western London Ilford Hotel offers 65 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Best Western London Ilford Hotel, you'll be close to ExCeL Exhibition Centre. You'll find features like free WiFi in public areas and free self parking, plus breakfast (surcharge).
  • Free WiFi and wired Internet
  • Free self parking
  • English breakfast served daily for a fee
  • Amenities include meeting rooms
  • 15 minutes by car from ExCeL Exhibition Centre and 9 minutes from Thames River
As a guest of Best Western London Ilford Hotel, you'll find a garden and express check-in. WiFi and wired Internet are free in public spaces. Limited free parking is available on a first-come, first-served basis.

This 4-star Ilford hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM and 9:30 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 7.99 for adults and GBP 7.99 for children

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per stay
  • Breakage deposit: GBP 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 7.99 for adults and GBP 7.99 for children
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western Hotel Ilford
Best Western Ilford
Ilford Best Western
Best Western London Ilford
Best Western Ilford Hotel Ilford
Best Western Ilford Hotel
Best Western London Ilford Hotel Essex
London Ilford Hotel Ilford
Best Western London Ilford Hotel Hotel
Best Western London Ilford Hotel Ilford
Best Western London Ilford Hotel Hotel Ilford

Best Western London Ilford Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 230 out of 1001 reviews
Rating 8 - Good. 368 out of 1001 reviews
Rating 6 - Okay. 198 out of 1001 reviews
Rating 4 - Poor. 118 out of 1001 reviews
Rating 2 - Terrible. 87 out of 1001 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Michelle

Stayed 1 night in Oct 2025

10/10 Excellent

Dana

Liked: Cleanliness, amenities, property conditions & facilities
The staff was super helpful, gracious, and accommodating. Having a fully staffed 24 hour reception desk was great and really provided an extra sense of security and support if needed.
Stayed 7 nights in Oct 2025

10/10 Excellent

Deborah

Stayed 1 night in Nov 2025

6/10 Okay

Ibrahim

Travelled with group
Disliked: Amenities, property conditions & facilities
Seem old and lot of noise around
Stayed 3 nights in Aug 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service from the reception team was excellent. They helped me to find a parking space for free and we're generally very respectful and polite. The room was clean and had everything we needed. Negatives: Couple of the lights weren't working and the walls were thin so could hear noise from other guests. Parking was very limited but as mentioned, staff were very helpful - make sure you ask for advice at reception before paying for anything on Ringo!
Stayed 1 night in Nov 2025

6/10 Okay

Winnie

Disliked: Property conditions & facilities
I would give this hotel a passing grade. The location is convenient — only a 3-minute walk to Ilford Station — and the front desk staff are very friendly. However, the building is quite old, and noise travels a lot. You can clearly hear footsteps from the hallway and the room above, so if you’re a light sleeper, this might not be ideal. Housekeeping was also disappointing. They didn’t provide shampoo or soap, even after informing reception, and the bedding wasn’t changed for days — just folded. Garbage was removed, but that was about it. Overall, the stay was okay, but if you can find another hotel in the area for a similar price, I would recommend choosing that instead.
Stayed 6 nights in Oct 2025

10/10 Excellent

Akhileshwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please make checkout time until 11:00am and check in is 2:00 pm.Only this is the disappointment and everything was good.
Stayed 1 night in Oct 2025

8/10 Good

Fernando

Stayed 1 night in Sep 2025

10/10 Excellent

Tetyana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were amazing and very friendly,they were very helpful and helped me whenever I needed it. Thank you very much.
Stayed 2 nights in Oct 2025

10/10 Excellent

LUKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in & out with friendly staff, nicely sized and clean room & ensuite with amenities. Strong WiFi connection, conveniently close to station. Overall great experience at an affordable price.
Stayed 1 night in Oct 2025

8/10 Good

Jorge Matehuala

Travelled with family
Liked: Cleanliness, staff & service, amenities
All staff in front desk was so kind, I saved my luggage for half day and don’t have any problem to keep it.
Stayed 6 nights in Oct 2025

10/10 Excellent

Soumyanil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful. Let me keep my car for extra time after checkout.
Stayed 2 nights in Oct 2025

8/10 Good

William

Disliked: Cleanliness, property conditions & facilities, room comfort
Old and outdated, would have paid the same amount not to stay
Stayed 1 night in Oct 2025

8/10 Good

Stephen

Stayed 5 nights in Oct 2025

10/10 Excellent

Elisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence staff
Stayed 1 night in Oct 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025

8/10 Good

chisom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Denitsa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything it was perfect
Stayed 2 nights in Oct 2025

2/10 Terrible

Gavin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
⭐ If I could give 0 stars, I would. Do not book this hotel. The staff are rude and completely unhelpful. I booked through Expedia and selected the pay at the hotel option, as I planned to use a company credit card for payment while working in the area. Within 30 minutes of booking, I noticed a pending charge of £53.10 on my account. Nearly two hours later, another pending charge for the same amount appeared — as I had booked two rooms. I contacted the hotel immediately and was assured the pending payments would be released on the day I checked out. On arrival, I was told the same thing again. Things went downhill quickly from there. • The first room key I was given led to a room still being cleaned. • The second key was for a room that already had someone else’s belongings in it. • The third and final room was so small that a double bed had clearly been crammed into what used to be a single room — the TV was even fixed to a wall facing away from the bed! To make matters worse, many of the residents appeared to be long-term lodgers. The noise was unbearable: shouting, arguing, and even someone screaming down the phone to the DWP about their money. This went on until around 1 a.m., only stopping when they either passed out or finally fell asleep. Just when I thought it couldn’t get worse, the toilet macerator kept switching on randomly throughout the night, making it impossible to rest properly. It’s now been over a week since my stay and my pending payments are still
Stayed 1 night in Oct 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Great Base

The Best Western at Ilford was a great hub and so close to The Elizabeth Line. There were some great local amenities close by too. The Hotel itself is run down furniture wise in the bedroom we had but I could not fault the cleanliness of the room. It’s a shame no hairdryer was provided or low lighting by way of lamps as our room was described as an executive suite and it was a little cold and damp to start with but did get toasty warm in the end ☺️
Stayed 2 nights in Oct 2025

10/10 Excellent

tayui

Liked: Property conditions & facilities
Clean
Stayed 2 nights in Oct 2025

8/10 Good

Paul

Business traveller
Liked: Staff & service
Friendly staff didn't get receipt when checking out
Stayed 2 nights in Sep 2025

2/10 Terrible

Jack

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can hear every single sound going on in this hotel, and also the staff are extremely rude as i called back with an issue afterwards for the receptionist to put the phone down on my issue (Olga)
Stayed 1 night in Oct 2025

10/10 Excellent

Jean Didier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 Nights at Ilford

Excellent place not far from the main public transport system, Ilford train station about 10minute walk away. The hotel is very clean, the location is quiet and fairly calm with shops around. The staffs were excellent, friendly, supportive and responsive. My room was small, the shower "cabin /cubicle " quite uncomfortable if you are a larger person you would struggle to bend to rub your feet, some disturbances from neighbours rooms with their alarms going off and easily audible... Tv has no Netflix (did not find one, i may be wrong on this). Room may need a small fridge in for short term preservation of fridge items if on longer stay. Overall, a great place to stay, and I highly recommend it.
Stayed 3 nights in Sep 2025

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